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Extended Stay America Suites - Redlands

2.5 star property

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Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets
Lobby
Lobby
Exterior
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1700 Orange Tree Lane, Redlands, CA, 92374
  • Place, Mountain Grove Shopping Center
    ‪8 min walk‬
  • Place, San Bernardino County Museum
    ‪12 min walk‬
  • Place, Citrus Trails Dog Park
    ‪5 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Extended Stay America Suites - Redlands

Along with a 24-hour fitness centre, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Redlands offers 123 accommodations. 34-inch flat-screen televisions come with cable channels. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

This Redlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hairdryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Extended Stay America Suites - Redlands, you'll be within walking distance of Mountain Grove Shopping Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from National Orange Show Events Center and 13 minutes from Yaamava' Resort & Casino
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Extended Stay America Suites - Redlands. Limited free parking is available on a first-come, first-served basis.

This Redlands hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping on request

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Extended Stay America Suites Redlands
Woodspring Suites Redlands San Bernardino
Extended Stay America Suites - Redlands Hotel
Extended Stay America Suites - Redlands Redlands
Extended Stay America Suites - Redlands Hotel Redlands

Extended Stay America Suites - Redlands Reviews

Reviews

6.4
Rating 10 - Excellent. 255 out of 791 reviews
Rating 8 - Good. 125 out of 791 reviews
Rating 6 - Okay. 93 out of 791 reviews
Rating 4 - Poor. 101 out of 791 reviews
Rating 2 - Terrible. 217 out of 791 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Leah

Travelled with partner
Disliked: Property conditions & facilities
They have no control over the guest that have children. They stayed up to three and 4 o’clock in the morning, running jumping and stamping.
Stayed 1 night in Nov 2025

4/10 Poor

Yalile

Liked: Property conditions & facilities
Disliked: Amenities
The elevator was not working and it was a hassle going up and down the stairs with the stuff. Staff was nice. The breakfast was okay only thing offered were muffins and oatmeal, no coffee. Also, if you're planning on showering once getting there make sure you check to see if you have any shampoo, if not you have to go all the way down to reception to ask for some.
Stayed 2 nights in Nov 2025

8/10 Good

Ken

Stayed 1 night in Nov 2025

6/10 Okay

Adileni

Travelled with partner
Liked: Property conditions & facilities
Bathtub was clogged, blinds extremely dirty room 233
Stayed 1 night in Nov 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, amenities, property conditions & facilities
First room was not cleaned, second room had mold in the shower
Stayed 1 night in Nov 2025

6/10 Okay

Joshua

Stayed 1 night in Oct 2025

2/10 Terrible

Kenneth R.

Stayed 1 night in Nov 2025

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was NOTHING NICE About this property that was pleasing. We will Never Stay Here Ever Again.
Stayed 1 night in Nov 2025

2/10 Terrible

Eve

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom had roach in toilet shower had hair in it and was dirty
Stayed 1 night in Nov 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, amenities
The most disgusting hotel I’ve ever stayed in (and not the cheapest). The area felt extremely unsafe due to transient looking people getting openly drunk and high in the hotels outdoor patio tables. Doors to non guests that were said to remain locked and not accessible without a key card were accessible to anyone off the street. Everything was broken from the elevator, to the busted up blinds in our room where chunks were missing and they didn’t close to keep the street light out, to the insanely loud air conditioning unit that didn’t cool the room. I felt like I was staying in a hotel off a horror movie! Upon leaving we had to avoid puddles of puke in the stairwell. Absolutely horrendous experience!
Stayed 1 night in Nov 2025

6/10 Okay

John

Stayed 1 night in Oct 2025

2/10 Terrible

Kaylie

Travelled with group
Disliked: Cleanliness, amenities
The basic needs for hotels were not followed at all. My expectations were a basic clean room with functional amenities that were advertised on their website which was completely false. There were cockroaches in my room, walls were dirty, linens and towels looked unwashed and dirty, room smelled like cigarettes regardless of the “no smoking” policy that was supposed to be enforced, black mold in our AC unit, the toilet was non functional and lastly the mattress had food crumbs on it regardless of us barely arriving. We did complain to the front desk and another room was offered but upon further discussion we found out that the new room that was being offered on the fourth floor was “worse” when it came to the cockroach infestation. Will be submitting a claim to the department of public health and safety because basic human safety standards are not being taken seriously.
hair on stove (we had just arrived)
Piece of someones hair in the hallway near our room
Stayed 3 nights in Oct 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service
Quiet
Stayed 1 night in Aug 2025

2/10 Terrible

Amy M

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was dirty and smelly, the room was dirty, after getting to the room we checked out immediately due to how gross and smelly the hotel and room was.
Stayed 2 nights in Oct 2025

2/10 Terrible

Celeste

Stayed 1 night in Oct 2025

2/10 Terrible

Evan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m not one to write reviews but it was so bad we cancelled the trip and went home early. Reception was having a conversation with someone on her AirPods, mouthed and motioned for an ID, handed me the room keys and pointed towards the elevator without saying a word to me. Room was dirty, unpatched holes in dry wall, blinds were broken and visibly soiled, refrigerator unclean with sticky residue on door shelves. Toiletries and WiFi password have to be requested from front desk, no answer when called. As the room was about the same rate as surrounding competitors, I figured it would be about the same experience but I was very wrong. Instead of complain, we just learned our lesson and won’t be back.
Stayed 1 night in Oct 2025

10/10 Excellent

Marcela

Stayed 1 night in Sep 2025

4/10 Poor

Christine

Stayed 1 night in Oct 2025

10/10 Excellent

Paige

Stayed 1 night in Sep 2025

8/10 Good

Jessica

Stayed 1 night in Sep 2025

6/10 Okay

Ariel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
The convenience and the pricing are a solid draw for this extended stay. We needed somewhere with a stove and hot water and we got that. The room was filthy. We brought our own cooking and cleaning accommodations and that was fine.
Stayed 2 nights in Sep 2025

2/10 Terrible

Della

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

roach city where is my I don't think it is where y

Well my state was terrible I have to go to work I couldn't check out they told me if I didn't like it I have to check out if I wanted to check out and I told him no I had to stay here for work is business and then there was a lot of roaches I took pictures and videos so you don't see that online and I asked him to do something about it and they said that if I didn't like it too I can leave I want to be compensated and I want my money back
Stayed 4 nights in Sep 2025

4/10 Poor

Marvin, Eastvale

Liked: Staff & service
Property was ok. Some things were dirty, walls are thin. Had a reservation for a suite with a king bed and sofa bed. When i got there i was downgraded to a 2 queen bed room. Was told the suite was not available. On their screen it showed my reservation as a 2 queen bed room, but on my expedia app it showed a king suite with sofa bed. That was disappointing, i paid the same price. I believe we should if "we get apples, we should pay for apples."
Stayed 1 night in Sep 2025

10/10 Excellent

Marcos

Stayed 1 night in Sep 2025

10/10 Excellent

John

p
Stayed 4 nights in Sep 2025

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