Hotel Sombra del Agua

3.5 star property
VIP Access

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Photo gallery for Hotel Sombra del Agua

Smart TV
Superior Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, iron/ironing board
Smart TV
Restaurant
Suite, 1 King Bed | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
Calle 1, De Marzo 15, Esquina Avenida 16, San Cristóbal de las Casas, CHIS, 29200
  • Place, San Cristóbal de las Casas Cathedral
    ‪2 min walk‬
  • Place, Mesoamerican Museum of Jade
    ‪2 min walk‬
  • Place, Santo Domingo Handicraft Market
    ‪7 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪115 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Room, 2 Double Beds

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Hotel Sombra del Agua

Colonial hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, a meeting room and concierge services.
Hotel Sombra del Agua offers 78 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Smart televisions come with premium cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Sombra del Agua. During your stay, you're just a quick walk from Mesoamerican Museum of Jade. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests speak favourably about the central location and the overall condition of the property
  • Steps from Mesoamerican Museum of Jade and San Cristóbal de las Casas Cathedral
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at Hotel Sombra del Agua. The hotel can provide concierge services and wedding services.

This Colonial San Cristóbal de las Casas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
Hotel Sombra del Agua has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 200 to 300 for adults and MXN 120 to 180 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Built in 1907
  • Colonial architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 450 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 300 for adults and MXN 120 to 180 for children
  • Rollaway bed fee: MXN 450 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Holiday Inn San Cristobal-Espanol
Holiday Inn San Cristobal-Espanol Hotel
Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas
Hotel Sombra del Agua Hotel
Hotel Sombra del Agua San Cristóbal de las Casas
Hotel Sombra del Agua Hotel San Cristóbal de las Casas