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UVENCE GARDEN HOTEL

3.5 star property
VIP Access

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Photo gallery for UVENCE GARDEN HOTEL

Front of property
Reception
Daily cooked-to-order breakfast (MXN 210 per person)
Reception
Property grounds

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Presidente Carranza No. 14A, Colonia Revolución, San Cristóbal de las Casas, CHIS, 29220
  • Na Bolom Cultural Museum
    ‪7 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪15 min walk‬
  • Santo Domingo Handicraft Market
    ‪18 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪83 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | 1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room, Garden View

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

UVENCE GARDEN HOTEL

Hotel in San Cristóbal de las Casas with 24-hour business centre and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Change of towels is available on request
UVENCE GARDEN HOTEL offers 10 accommodations with laptop-compatible safes and complimentary slippers. 40-inch Smart televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and computer monitors; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at UVENCE GARDEN HOTEL, you're just a quick walk from Na Bolom Cultural Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Enjoy international cuisine at Agapandos, a family restaurant with garden views
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Na Bolom Cultural Museum and Galeria Studio Cerrillo
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 6458 square feet (600 square metres) and includes a conference centre. A library, a terrace, and multilingual staff are also featured at the business-friendly UVENCE GARDEN HOTEL. An airport shuttle (available on request) is available for a fee.

This 3.5-star San Cristóbal de las Casas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to noon.
Agapandos – Overlooking the garden, this family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 4:00 AM to 8:00 PM on request
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 210 for adults and MXN 210 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Agapandos

Things to do

  • Art gallery
  • Books
  • Designer stores
  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (6,458 square foot of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Hardwood flooring in public areas
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Champagne service

More

  • Computer monitor
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 210 for adults and from MXN 210 for children
  • Airport shuttle fee: MXN 1400 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
UVENCE GARDEN HOTEL offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

UVENCE GARDEN HOTEL Hotel
UVENCE GARDEN HOTEL San Cristóbal de las Casas
UVENCE GARDEN HOTEL Hotel San Cristóbal de las Casas

UVENCE GARDEN HOTEL Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 22 out of 25 reviews
Rating 8 - Good. 2 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Sabina

Stayed 1 night in Apr 2025

10/10 Excellent

Vladimir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estancia en este hotel fue agradable. Excelente trato por todo el personal, especialmente los recepcionistas.
Stayed 2 nights in Apr 2025

10/10 Excellent

BLANCA ESTHELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es hermoso y la habitación muy cómoda
Stayed 1 night in Mar 2025

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Beautiful Place. It has great gardens AND the rooms aré a dream. It even has a museum. Little details with maintenance, careful with them
Stayed 1 night in Mar 2025

6/10 Okay

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NECESITO FACTURAR MI ESTANCIA

HOLA NECESITO FACTURAR MI ESTANCIA
Stayed 1 night in Feb 2025

10/10 Excellent

Amado

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy agradable, jardines hermosos y habitaciones súper cómodas.
Stayed 1 night in Feb 2025

10/10 Excellent

Alderramet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altamente recomendable
Stayed 1 night in Jan 2025

10/10 Excellent

Julio Cesar

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disfrutamos el lugar
Stayed 2 nights in Jan 2025

10/10 Excellent

MariaEsther

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me volvería a hospedar aquí mil veces más, es un lugar donde se respira paz ❤️ apto para niños y para los que tienen mascotas también, hay un sitio dentro de tu habitación especial para ellos 🥰
Stayed 1 night in Jan 2025

10/10 Excellent

Vania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Nov 2024

10/10 Excellent

BLANCA ESTHELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el lugar está hermoso, muy rico para disfrutar un dia tranquilo y para relajarse
Stayed 1 night in Nov 2024

10/10 Excellent

MILDRED

Liked: Cleanliness, staff & service
Es un lugar para ir a descansar, mucha tranquilidad y amplios jardines
Stayed 1 night in Oct 2024

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindo todo
Stayed 1 night in Sep 2024

10/10 Excellent

Gema

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable lugar, para descansar increíble.
Stayed 1 night in Aug 2024