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UVENCE GARDEN HOTEL

3.5 star property

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Photo gallery for UVENCE GARDEN HOTEL

Front of property
Breakfast, lunch, dinner served; international cuisine, garden views
Daily cooked-to-order breakfast (MXN 210 per person)
Reception
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Presidente Carranza No. 14A, Colonia Revolución, San Cristóbal de las Casas, CHIS, 29220
  • Place, Na Bolom Cultural Museum
    ‪7 min walk‬
  • Place, Ex-Convent of Santo Domingo
    ‪11 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪15 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪126 min drive‬

Room options

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, Garden View

  • Garden view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

UVENCE GARDEN HOTEL

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Change of towels is available on request
UVENCE GARDEN HOTEL offers 10 accommodations with laptop-compatible safes and complimentary slippers. 40-inch Smart televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and computer monitors; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at UVENCE GARDEN HOTEL, you're just a quick walk from Na Bolom Cultural Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Enjoy international cuisine at Agapandos, a family restaurant with garden views
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Na Bolom Cultural Museum and Galeria Studio Cerrillo
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 6458 square feet (600 square metres) and includes a conference centre. A library, a terrace, and multilingual staff are also featured at the business-friendly UVENCE GARDEN HOTEL. An airport shuttle (available on request) is available for a fee.

This 3.5-star San Cristóbal de las Casas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to noon.
Agapandos – Overlooking the garden, this family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 4:00 AM to 8:00 PM on request
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 210 for adults and MXN 210 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Agapandos

Things to do

  • Art gallery
  • Books
  • Designer stores
  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (6,458 square foot of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Hardwood flooring in public areas
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Champagne service

More

  • Computer monitor
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 210 for adults and from MXN 210 for children
  • Airport shuttle fee: MXN 1400 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
UVENCE GARDEN HOTEL offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

UVENCE GARDEN HOTEL Hotel
UVENCE GARDEN HOTEL San Cristóbal de las Casas
UVENCE GARDEN HOTEL Hotel San Cristóbal de las Casas

UVENCE GARDEN HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 32 out of 39 reviews
Rating 8 - Good. 3 out of 39 reviews
Rating 6 - Okay. 2 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose Luis, El Paso

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Excellent customer service. We only had breakfast but it was very good
Stayed 5 nights in Oct 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Matan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Eder

Liked: Cleanliness, staff & service, amenities
El hotel y el restaurante geniales. Sencillamente tendria en cuenta que esta algo alejado del centro y por la noche tienes que volver por zonas sin iluminación.
Stayed 3 nights in Oct 2025

10/10 Excellent

María Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Una experiencia muy bonita
Stayed 1 night in Oct 2025

10/10 Excellent

BLANCA ESTHELA

Stayed 1 night in Sep 2025

6/10 Okay

Amado

Stayed 2 nights in Sep 2025

10/10 Excellent

ARMANDO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel en general es bonito y cómodo ! El desayuno y la atención del personal espectacular !
Stayed 1 night in Sep 2025

10/10 Excellent

margarita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 2 nights in Sep 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Agusto
Stayed 1 night in Aug 2025

2/10 Terrible

Alberto González

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
El agua tanto del lavamanos como de la regadera salía muy sucia.
Stayed 2 nights in Sep 2025

10/10 Excellent

Leonardo Daniel

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Perfecto para relajarse
Stayed 1 night in Aug 2025

8/10 Good

BLANCA ESTHELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
preguntamos por room service y nunca nos contestaron
Stayed 1 night in Aug 2025

10/10 Excellent

EUDYENIS

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bella
Stayed 2 nights in Aug 2025

4/10 Poor

ADRIAN

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
NO APTO PARA ADULTO MAYOR, LA DISTANCIA DE LA RECEPCION A LAS HABITACIONES ES AL AIRE LIBRE, NOS LLOVIO Y POR OBVIAS RAZONES NO PODIAMOS CAMINAR MÁS RAPIDO. NO SIRVIO LA CALEFACCION, LO REPORTE Y ME DIJERON QUE NO PODIAN HACER NADA, QUE HATAS EL SIGUIENTE DIA A QUE SE PRESENTARÁ EL PERSONAL, EL CUAL NUNCA LLEGÓ, DEBIDO A QUE EXIGÍ POR IR CON MI MAMÁ QUE ES ADULTO MAYOR, FUE QUE ME DIERON UN PEQUEÑO CALEFACTOR ELÉCTRICO. NO SUFICIENTE PARA LA GRAN HABITACION. EL RECEPCIONISTA ES EL ÚNICO PARA TODAS LAS FUNCIONES, NO HAY PERSONAL QUE TE APOYE CON EL EQUIPAJE, PROBLEMAS DE CALEFACCIÓN, EL RECEPCIONISTA ES EL UNICO QUE SE DIVIDE PARA TODO.
Stayed 2 nights in Jul 2025

10/10 Excellent

ARMANDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno excelente ! Personal amable y hermoso lugar
Stayed 1 night in Jul 2025

10/10 Excellent

silviano

Stayed 1 night in Jul 2025

8/10 Good

English

Liked: Cleanliness, staff & service
Todo muy bien el.hotel.muy bonito y muy tranquilo.solo un poco lejos del centro , y la.calefaccion no funciono bien sin embargo nos ayudaron con un calefactor portatil siempre muy amables
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

FRANCISCO JAVIER, Comitan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente para parejas
Stayed 1 night in Jul 2025

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Nara

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

JUAN CARLOS

Stayed 1 night in Jun 2025

10/10 Excellent

Sergio

Stayed 1 night in Jun 2025