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Alajuela City Hotel & Guest House

2.5 star property

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Photo gallery for Alajuela City Hotel & Guest House

Courtyard
Garden
Lobby
Aerial view
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela
  • Place, Juan Santamaría Park
    ‪6 min walk‬
  • Place, City Mall
    ‪19 min walk‬
  • Place, Parque Viva
    ‪10 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪3 min drive‬

Room options

View all photos for Classic Room, Private Bathroom

Classic Room, Private Bathroom | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Classic Room, Private Bathroom

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Room, Private Bathroom (Superior Room)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Room, Private Bathroom

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Comfort Room - Shared Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Economy Room - Shared Bathroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Economy Room - Shared Bathroom

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

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About this property

Alajuela City Hotel & Guest House

Hotel with spa services, steps from Central Park
This smoke-free hotel features a snack bar/deli, self parking and spa services. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available once per stay.
Alajuela City Hotel & Guest House offers 12 accommodations with a hairdryer and a ceiling fan. This Alajuela hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a shower. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Alajuela City Hotel & Guest House's great location gets high marks from our customers. During your stay, you're just a quick walk from Central Park. You'll find features such as free WiFi in public areas, plus a snack bar/deli and dry cleaning service.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the proximity to the airport
  • Steps from Central Park and a 2-minute drive from City Mall
There's a snack bar/deli on site. Public spaces have free WiFi. Spa services, a terrace, and a vending machine are also featured at Alajuela City Hotel & Guest House. Parking is available for a fee.

This Alajuela hotel is smoke free.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alajuela City Hotel & Guest House

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 10 per night
  • Nearby parking fee: USD 10 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 2.26 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela

Reviews

Alajuela City Hotel & Guest House Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 311 out of 447 reviews
Rating 8 - Good. 96 out of 447 reviews
Rating 6 - Okay. 24 out of 447 reviews
Rating 4 - Poor. 6 out of 447 reviews
Rating 2 - Terrible. 10 out of 447 reviews

Reviews

10/10 Excellent

Anuja

Stayed 1 night in May 2025

6/10 Okay

Jonathan

Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness
Such a clean place and beautiful couple . I really enjoyed my stay .
Stayed 1 night in May 2025

8/10 Good

Luanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was hard to get to due to location and traffic and there was no facility parking, but the hotel was very quaint and authentic to the country. We loved the courtyard dining area. The staff was very nice and cordial. Our room and bathroom were small but the beds were comfortable. We were only there one night to fly out the next day.
Stayed 1 night in May 2025

6/10 Okay

Dominic

Stayed 1 night in May 2025

10/10 Excellent

Scott, Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Heather

Travelled with family
Liked: Amenities
The staff was very helpful and the facility was clean. The breakfast exceeded our expectations.
Stayed 1 night in Apr 2025

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

David, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and relaxing.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Cafe
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and staff very friendly. The building was older and in good condition. There was not A/C which was okay with the windows opened. The tall room doors had ventilation openings at the top of them which opened to the main hallway. This was nice for airflow but unfortunately also lets sound travel from the hall to the room. Breakfast was very good and there were quite a few shops and restaurants in the area. It was a good value for money overall and an easy trip from the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

An

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would say it's more like 4.5 stars. The room was small but spotless and fit our family of 4. Comfortable beds. Check-in was easy and the staff was pleasant and very nice. Breakfast was delicious, and set in a cute little courtyard. We easily took an Uber to the airport for a reasonable cost. The cons: no A/C, so we opened the window, but there were no screens so I got bug bites (just me, no one else) and the cars on the street were kind of noisy. But given the price of the room, you can't complain - you could just put on some bug spray and bring some earplugs if you're a light sleeper!
Stayed 1 night in Mar 2025

4/10 Poor

KARLA, MIAMI

Disliked: Property conditions & facilities
No parking And you have to pay separate for parking $11 outside of the hotel and walk to the hotel
Stayed 1 night in Mar 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Madi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Madi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated their helpfulness in figuring out transportation! And the staff was so kind, the breakfast in the morning was great, and the area around is very walkable and convenient.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ericka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dod not realize we would have no AC. It was very hot.
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast, efficient and prepared staff. Helped me with my heavy suitcase. The room was clean and lovely. The hotel is unique, quaint and safe.
Stayed 1 night in Mar 2025

8/10 Good

R

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem. The doors don't keep out any noise, so it is quite loud with noise from within and without. Other than that it is very clean, the breakfast is delicious. A very neat little place.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

Leif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little place in Alajuela with wonderful tucked away rooms off a small courtyard and the best staff. When we had to cancel at last minute, they were so gracious, and when we arrived for a second visit we found the place tranquil and serene. The access to the airport is very good via taxi as well.
Stayed 1 night in Mar 2025

8/10 Good

Janneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and made you feel at home. The breakfast was great and the room was comfortable. You are close to multiple dining options.
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot to rest San Jose

Cute location that had everything we needed. Rooms were clean, shower was hot, and it was a short walking distances to nice restaurants. Staff was helpful and friendly. We met a traveler from Europe who comes to Costa Rica a lot and this is the only place she stays! Note that the parking spot isn't very big if you have a rental car.
Stayed 1 night in Feb 2025