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Hotel Casa Roland San José

3.0 star property
VIP Access

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Photo gallery for Hotel Casa Roland San José

Building design
Junior Suite | Premium bedding, minibar, in-room safe, desk
Reception
TV
Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
At the end of Rohrmoser Boulevard, 150 Meters South Pavas, San José, San Jose, 10109
  • Place, Hospital Cima San José
    ‪4 min drive‬
  • Place, Avenida Escazú Shopping Center
    ‪4 min drive‬
  • Place, Multiplaza Mall Escazu
    ‪4 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Queen Room

Deluxe Queen Room | Premium bedding, minibar, in-room safe, desk

Deluxe Queen Room

10.0 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room With Two queen Beds

Deluxe Queen Room With Two queen Beds | Premium bedding, minibar, in-room safe, desk

Deluxe Queen Room With Two queen Beds

9.4 out of 10
Exceptional
(16 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite

Executive Suite | Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Premium bedding, minibar, in-room safe, desk

Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

  • 140 sq m
  • 4 bedrooms
  • Sleeps 3
  • 6 Queen Beds and 2 Single Beds

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About this property

Hotel Casa Roland San José

A 24-hour business centre, concierge services and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site.
Hotel Casa Roland San José offers 21 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Casa Roland San José. During your stay, you'll be within walking distance of U.S. Embassy San José. Features include free WiFi in public areas and free self-parking, plus a 24-hour business centre. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • 5 minutes by car from Sabana Park and 5 minutes from National Stadium of Costa Rica
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. The business-friendly Hotel Casa Roland San José also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This 3-star San José hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CRC 12000 per accommodation, per night, plus a deposit of CRC 12000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CRC 12000 per stay
  • Pet fee: CRC 12000 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Casa Roland
Best Western Casa Roland San Jose
Best Western Hotel Casa Roland
Best Western Hotel Casa Roland San Jose
Casa Roland
Hotel Casa Roland San Jose
Hotel Casa Roland
Casa Roland San Jose
Casa Roland Hotel
Hotel Casa Roland San Jose Costa Rica

Hotel Casa Roland San José Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 666 out of 906 reviews
Rating 8 - Good. 193 out of 906 reviews
Rating 6 - Okay. 31 out of 906 reviews
Rating 4 - Poor. 9 out of 906 reviews
Rating 2 - Terrible. 7 out of 906 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great little gem. It was quaint and had character. Staff was super friendly. Included breakfast was amazing - hot full service. We would stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Yaudieth

Travelled with family
Liked: Cleanliness, staff & service, amenities
The place is nice and clean. The staff was always friendly and willing to help. I like this place.
Stayed 1 night in Nov 2025

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The lady with the glasses was not very friendly, rude actually. The beds surprised me. They we're not comfortable not like the last time I stayed there and there was a lot of noise filtering into the room.
Stayed 1 night in Nov 2025

10/10 Excellent

Will

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming hotel in San Jose with an amazing art collection and a fantastic breakfast. Great and economical for those not wanting to break the bank while in San Jose. Very clean, one of the best, friendliest staffs I’ve ever encountered. Jorge the driver for the hotel knows the city like the back of his hand and can help with literally everything. I’ll be back!
Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo Herrera, Anaheim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff was great. Fast and easy check in.
Stayed 1 night in Nov 2025

10/10 Excellent

KAZUKI

Stayed 7 nights in Oct 2025

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, amenities
Excellent hotel and sraff
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Lovely hotel, full of art and culture. Comfortable beds, good shower, large room, friendly staff, cosy places to sit and chill. 10 mins walk to nice Peruvian Ceviche restaurant, and there were other options around. Fantastic transfer to airport from hotel arranged by hotel - such a friendly man who was waiting in our corridor to help carry our luggage to the car. Would definitely stay again for the convenience.
Stayed 1 night in Nov 2025

10/10 Excellent

Johnny, Spokane

Stayed 1 night in Oct 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Responsive staff to email questions before arrival and very welcoming and accommodating to our needs, even with a late arrival.
Stayed 1 night in Nov 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are always very clean. The beds are comfortable. The staff is friendly and helpful. The breakfast is consistently good. We enjoy Hotel Casa Roland.
Stayed 1 night in Oct 2025

10/10 Excellent

thai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking secure, room comfort , breahfast was very good , thank you friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Quynh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Oct 2025

10/10 Excellent

MERRI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome eclectic collection of Costa Rican art
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 4 nights in Oct 2025

10/10 Excellent

Sandra maria

Stayed 5 nights in Oct 2025

10/10 Excellent

Ravindran

Liked: Amenities
Good
Stayed 7 nights in Oct 2025

10/10 Excellent

Jackue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a very early start next day and although breakfast didn't start till 7 am the staff did their best to give us something for our journey. Lovely friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Lusonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto, personal super amable, la comida estaba riquísima. El hotel muy lindo y acogedor, se siente como estar en casa.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yan

Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very eclectic hotel
Stayed 2 nights in Sep 2025

6/10 Okay

Sherrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is beautiful. The room and balcony was nice but tiny. The area around the hotel was kind of gross with no real stores or Sodas close by.
Stayed 1 night in Sep 2025

10/10 Excellent

Satoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked in a last minute, but all stuffs are really friendly, and facility is super clean. Highly recommended!
Stayed 2 nights in Sep 2025

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como siempre excelente!
Stayed 1 night in Sep 2025

8/10 Good

Jon

Stayed 1 night in Sep 2025