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Hotel Santa Cruz, San Juan de los Lagos

3.0 star property

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Photo gallery for Hotel Santa Cruz, San Juan de los Lagos

Restaurant
Lobby
View from property
Family Room | Bathroom | Shower, rainfall showerhead, free toiletries, towels
Family Room | Iron/ironing board, free WiFi

Reviews

4.8 out of 10

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
blvd Ramón Martín Huerta benito juarez, 376, San Juan de los Lagos, JAL, 47069
  • San Juan de los Lagos Municipal Park
    ‪9 min walk‬
  • San Juan de los Lagos Cathedral Basilica
    ‪10 min walk‬
  • Santo Niño del Cacahuatito
    ‪6 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi

Family Room

  • Sleeps 6
  • 3 Double Beds

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About this property

Hotel Santa Cruz, San Juan de los Lagos

Hotel with a 24-hour front desk, near San Juan de los Lagos Cathedral Basilica
This smoke-free hotel features self parking, a 24-hour front desk and free Wi-Fi in public areas.
Hotel Santa Cruz, San Juan de los Lagos offers 12 accommodations with free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Santa Cruz, San Juan de los Lagos, you're just a quick walk from Cihuapilli Museum. Free WiFi in public areas, breakfast (surcharge) and self-parking (surcharge) are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a terrace
  • Within a 15-minute walk of San Juan de los Lagos Cathedral Basilica and Cihuapilli Museum
Hotel Santa Cruz, San Juan de los Lagos offers its guests a terrace. WiFi is free in public spaces. Parking is available for a fee.

This 3-star San Juan de los Lagos hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 9:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 150 per stay)

Food and drink

  • Daily continental breakfast available 9:00 AM to noon for a fee: MXN 110 for adults and MXN 110 for children

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 110 for adults and from MXN 110 for children
  • Self-parking fee: MXN 150 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Santa Cruz Hotel
Hotel Santa Cruz San Juan de los Lagos
Hotel Santa Cruz Hotel San Juan de los Lagos

Hotel Santa Cruz, San Juan de los Lagos Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

4.0/10

Cleanliness

2.0/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

4/10 Poor

Joaquin Valentino

Disliked: Cleanliness, staff & service
No hay,cestos de basura, se escucha el ruido del cuarto aun lado (tablaroca)sin jabón,no prende las luces escalera,,,sin papel higiénico , mobiliario muy discreto
Stayed 1 night in Aug 2025

2/10 Terrible

veronica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

luis carlos

Stayed 3 nights in May 2025

8/10 Good

Luis Carlos

Travelled with partner
Liked: Cleanliness
No había TV por cable
Stayed 3 nights in May 2025

2/10 Terrible

Sergio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Huele mucho a humedad, no hay cobijas extras y tuve que esperar al de la recepción por qué también trabaja en los pollos de a un lado