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Cacique by Otium

4.0 star property

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Apartment | Down duvets, free WiFi, bed sheets
Apartment | Living area | 50-inch Smart TV with digital channels
Apartment | Living area | 50-inch Smart TV with digital channels
Apartment | Private kitchen | Fridge, microwave, dishwasher, coffee/tea maker
Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, dishwasher, coffee/tea maker

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2318 Calle Cacique, San Juan, San Juan, 00913
  • Place, Barbosa Park
    ‪6 min walk‬
  • Place, Carolina Beach
    ‪16 min walk‬
  • Place, Isla Verde Beach
    ‪2 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪6 min drive‬

Room options

View all photos for Apartment

Apartment | Down duvets, free WiFi, bed sheets

Apartment

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment

Apartment | Down duvets, free WiFi, bed sheets

Apartment

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Down duvets, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • City view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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The price is €179
includes taxes & fees
18 May - 19 May
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About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Cacique by Otium

Concierge services, free self-parking and free Wi-Fi in public areas are available at this smoke-free condo building. Each condo provides a Smart TV with digital channels, plus a kitchen with a fridge, a microwave and a dishwasher. Guests can appreciate conveniences, such as a dining area and a coffee/tea maker, and other amenities include free WiFi and a down duvet.
Cacique by Otium offers 4 air-conditioned accommodations, with coffee/tea makers. Beds feature down duvets. Accommodation at this 4-star condo has kitchens with fridges, microwaves, separate dining areas and dishwashers. Bathrooms include a shower.

This San Juan condo provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 50-inch Smart televisions come with digital channels.

During your stay at Cacique by Otium, you're just a quick walk from Barbosa Park. Free WiFi in public areas, free self-parking and concierge services are available. This upmarket condo has 4 condos. Free WiFi and a kitchen are available in each condo.
  • Each condo offers a kitchen, a dining area and a Smart TV
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Services include a concierge and a virtual front desk
  • 13 minutes by foot from Carolina Beach and a 4-minute drive from Casino del Mar at La Concha Resort
  • Dogs welcome for a fee
Cacique by Otium offers its guests concierge services. Public spaces have free WiFi. Free self parking is available.

This 4-star San Juan condo is smoke free.

Property amenities

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Street parking available
  • Free uncovered self parking on site
  • Limited on-site self parking

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Dishwasher
  • Freezer
  • Microwave
  • Paper towels
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • 1 private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 50-inch Smart TV with digital channels

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: USD 150 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Guidebooks
  • Local maps
  • Restaurant dining guides
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

Guests can access their accommodation through a private entrance

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 204683
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cacique by Otium Condo

Cacique by Otium San Juan

Cacique by Otium Condo San Juan

Cacique by Otium Reviews

Reviews

6.6
Rating 10 - Excellent. 9 out of 33 reviews
Rating 8 - Good. 9 out of 33 reviews
Rating 6 - Okay. 3 out of 33 reviews
Rating 4 - Poor. 6 out of 33 reviews
Rating 2 - Terrible. 6 out of 33 reviews

7.2/10

Cleanliness

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Zachary

Travelled with group
Disliked: Cleanliness
The Refrigerator Door Was Absolutely Filthy When We Walked In, And There Was A Set Of False Eyelashes On The Windowsill In The Bedroom. The Pool Was In Just As Bad Shape, Luckily The Weather Was Great, And The Property Is Extremely Close To The Beach.
Stayed 4 nights in Jan 2026

8/10 Good

mariana

Travelled with family
Liked: Cleanliness, room comfort
The place was good, prívate , secure and close to restaurants and highways, plus great comunication with office
Stayed 7 nights in Jul 2025

4/10 Poor

TASHEIKA

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
There were stains on the mattress. I didn’t a double bed . They’re ants everywhere. The pool was dirty.
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2025

4/10 Poor

Willie

Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

kimberly

Travelled with group
Liked: Amenities
The property could be renovated a bit. Everything was really nice. The instructions to enter were pretty clear. The place was clean when we got there
Stayed 3 nights in Feb 2025

10/10 Excellent

Sonia

Liked: Cleanliness, room comfort
Clean and safe place.
Stayed 1 night in Feb 2025

2/10 Terrible

Marilex

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This property should not be identified as a hotel. It should be identified as a motel. The beds are stained. The property isn't maintained. The pool is dirty and has algae. The walls are chipping. The shower has mold. The bed frame borders are all stained and very visible.
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort

Not a great stay.

Had problems with digital lock upon arrival switched to another unit had no problem with lock. In 2 days switched to original unit again lock problems. Finally replaced lock no more problems. One problem solved another arises, no hot water in shower. Bathroom sink and kitchen sink had hot water. Was supposed to be fixed next day same problem that night no hot water in shower. Told they would check next day, to late I was leaving that day.
Stayed 4 nights in Feb 2025

2/10 Terrible

Jose

Business traveller
Disliked: Room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Akshat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is in a gated community. Near market and beaches!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jack Ching-Hwa

Liked: Cleanliness, amenities, property conditions & facilities
Gated communities. Easy access to beaches, major freeways, scenic sites and shopping malls with rental car.
Stayed 7 nights in Oct 2024

10/10 Excellent

Zaeliff

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

GRETA PAOLA RENGIFO

Liked: Cleanliness
Stayed 6 nights in Aug 2024

10/10 Excellent

Jenie L.

Liked: Cleanliness, amenities, property conditions & facilities
Such a great place loved it I will definitely book again
Stayed 3 nights in Aug 2024

8/10 Good

Maria Esther

Travelled with family and small children
Liked: Cleanliness, amenities
The staff are attentive to any concern's that occurred during the stay. A nice place to enjoy with the family. Convenient to nearby places and beaches :)
Stayed 7 nights in Aug 2024

2/10 Terrible

Kevin

Travelled with family, Travelled with partner
Disliked: Amenities
Reservation for 5 guests but only 2 comforters. Futon in the living room was intolerable with pieces of wood piercing through the fabric. Community pool is constantly covered in debris and had a slimy dirty bottom. Not enough cups or dishes for 5 guests. Shower head is broken, pops off when water turns on and we were basically left to shower with a hose. Electricity went out 3 times on separate days, twice for several hours. There was no running water for part of one day. Lack of electricity and water meant we couldn’t cook, clean (the handful of dishes available), or do laundry. We rented a “comfort” apartment intending on cooking for ourselves but ended up having to go out to eat more than planned. When we contacted management about issues their only response was that they “care about your comfort and satisfaction” and that they were “monitoring the situation” but never actively did anything to assist us besides customer service type email messages. We sat in the dark watching the units around us enjoy the use of their generators and listened to the low battery beep from the empty apartment downstairs. When the AC was out we could not open the windows because there are no screens to keep out the mosquitos and lizards. Gated community the unit is in is a weird mix of newly renovated upscale properties, and abandoned units. This particular unit is significantly closer to the abandoned side. Would have left after 2nd night of 7 if we could have secured a refund. Not normal PR
Stayed 7 nights in Aug 2024

8/10 Good

Cedrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to visit, The swimmingpool was too clean, but the beach is right there. I'd do it again. I felt at home.
Stayed 4 nights in Aug 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Security was great and location wasn’t bad at all…it’s near San Juan district of stores and restaurants only 37 min away from luquillo beach we was comfortable and felt safe. My only issue was that when it heavy rained water started coming in through the walls. Besides that everything went smoothly and communication with the property management was on point.
Stayed 5 nights in Aug 2024

4/10 Poor

Matthew

Travelled with family
Disliked: Property conditions & facilities
DO NOT STAY AT THIS DUMP!!!! Parking lot is littered with paint chips and loose asphalt and tracks into the unit and your car Windows do not open anywhere in the unit The photos show a ceiling fan in each room and upon arrival there is no fans anywhere in the unit. We requested stand fans and they don’t have them. The advertising for the unit at 2318 calle cacique in San Juan is misrepresenting. We had multiple issues while staying here. My family came on vacation with our children. It was their first time on a vacation below I will put a timeline of the situation we had. We stayed here August 5th, 2024 to August 15th, 2024 ten days of misery with no accommodation from odium. August 7th we mentioned to otium that the toilet would not flush and was not holding water in the tank. (We should not have to take the cover off the back of the toilet to flush it.) they said it would be looked at. Finally on august 13th someone asks to enter the unit, my child was in the hospital overnight and we declined, they never followed up the next day mysteriously they must have thought it fixed itself August 11th we put in a request to have the air conditioner in the living room looked at because it was not blowing cold, (old outdated unit) which by the way you better hope it doesn’t rain hard because you will wake up to a puddle on the floor in the living room. Otium said they would send someone to look, nobody ever showed. We dealt with it. August 14th we got stuck outside the gate bec
Stayed 10 nights in Aug 2024

8/10 Good

Mauricio, Kingwood

Liked: Cleanliness
Stayed 5 nights in Aug 2024

4/10 Poor

Jose

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Jose

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Lost use of water for 2 days unable to shower had to rent another hotel
Stayed 6 nights in Jul 2024

6/10 Okay

Luis

Stayed 7 nights in Jul 2024

2/10 Terrible

Maria Ines

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here! The pictures online look absolutely nothing like what the property really is. The buildings look like there are completely falling apart. We couldn’t get our car in the gate and when I reached out about the issue I didn’t receive a response until the next day. By then we had already booked another hotel because we didn’t feel safe staying there. The pool was absolutely disgusting and there were moldy pool noodles outside the door of the condo we were supposed to stay in. The place is nasty, unsafe and the pictures are completely misleading. Do not book here!
Stayed 7 nights in Jul 2024