Casa Las Ruinas by Stay with Bear

2.0 star property

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Photo gallery for Casa Las Ruinas by Stay with Bear

Loft, 2 Bedrooms, Balcony, City View | Living area | 45-inch LED TV with digital channels
Apartment, 1 Bedroom, Balcony | Living area | 45-inch LED TV with digital channels
Lobby sitting area
Apartment, 2 Bedrooms, Balcony | Hypo-allergenic bedding, individually decorated, individually furnished
Apartment, 2 Bedrooms, Balcony | Living area | 45-inch LED TV with digital channels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
106 C. de la Cruz, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Catedral Basilica Menor de San Juan Bautista
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪5 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

Studio

8.0 out of 10
Very good
(16 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Loft, 1 Bedroom, Balcony

7.6 out of 10
Good
(5 reviews)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Apartment, 1 Bedroom, Balcony

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Apartment, 2 Bedrooms, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Casa Las Ruinas by Stay with Bear

This smoke-free hotel features free Wi-Fi in public areas. Housekeeping is available on request.
Casa Las Ruinas by Stay with Bear offers 34 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. 45-inch LED televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

During your stay at Casa Las Ruinas by Stay with Bear, you're just a quick walk from Port of San Juan. You'll find features such as free WiFi in public areas and coworking space.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include a terrace and co-working space
  • Within a 15-minute walk of Port of San Juan and Castillo San Felipe del Morro
  • Dogs welcome free of charge
Casa Las Ruinas by Stay with Bear offers its guests a terrace. WiFi is free in public spaces.

This San Juan hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Travel cot

Conveniences

  • Luggage storage

Guest services

  • Housekeeping on request
  • Proposal/romance packages

Business services

  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Handrails in stairways
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Paper towels
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 2 weeks before arrival with check-in instructions and key retrieval information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 2 weeks before arrival with check-in information and key retrieval information. Guests can access their accommodation through a private entrance. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
Property Registration Number Bear Management LLC
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Las Ruinas by Stay with Bear Hotel
Casa Las Ruinas by Stay with Bear San Juan
Casa Las Ruinas by Stay with Bear Hotel San Juan

Casa Las Ruinas by Stay with Bear Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 130 out of 252 reviews
Rating 8 - Good. 54 out of 252 reviews
Rating 6 - Okay. 38 out of 252 reviews
Rating 4 - Poor. 11 out of 252 reviews
Rating 2 - Terrible. 19 out of 252 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dalia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it! Great place, easy check in! Great service!
Stayed 4 nights in Sep 2025

8/10 Good

Christie

Stayed 1 night in Nov 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a cute little quaint place! This was absolutely what we wanted when we wanted to stay in old San Juan with all of the charm! I loved the shower amenities! They had shampoo, conditioner, body wash, lotion, all of the things! Quality stuff too. I loved the soft bed. The only downside would be the early check-out of 10:00am. A lot of people are traveling in for a cruise and flight delays and that was a bit inconvenient. We didn’t get in until 1:00am and could’ve used another hour or so of sleep. 11:00 or noon check-out would be much better for the clientele they have. We would absolutely stay there again. ❤️
Stayed 1 night in Nov 2025

10/10 Excellent

Tawana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, response staff. Clean and comfortable room. Would definitely return.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean. Good location. Great customer service especially with no staff on site. The only downside was that there is no elevator.
Stayed 1 night in Nov 2025

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, cozy little room. Only issue is i didn’t see where you could ask for handicap access, and it was difficult for us as a elderly couple to lug our luggage up the stairs and had to lock up his handicap scooter downstairs. Found a fantastic restaurant on the same street. Delicious.
Stayed 1 night in Nov 2025

6/10 Okay

miriam

Stayed 1 night in Nov 2025

6/10 Okay

Janet

Travelled with family
Liked: Staff & service
Disliked: Amenities
We had issues upon arrival. I had called 2 days before arrival to make sure we had a ground floor room as I have a broken ankle and wrist and unable to use stairs and they have no elevator. They had assigned us 2nd floor. The rep was not willing to help at first but then found another unit around the corner from the first one. It had 2 beds, one in a loft. Bathroom was big. Living area had mold on the ceiling tiles.The air conditioning unit kept kicking off. Not quite area. This is why I gave them three stars
Stayed 1 night in Nov 2025

10/10 Excellent

dieter

Liked: Cleanliness, property conditions & facilities
Very clean convenient and affordable close to the 24 hour parking garage very nice staff very good at communicating
Stayed 2 nights in Nov 2025

10/10 Excellent

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Las Ruinas is a great option in Old San Juan. The property has oodles of character. The location is phenomenal. The units are spacious and well-maintained. The property managers communicate clearly and regularly. It's a managed apartment set-up, not a full-service hotel, so some of the fringe amenities one would reasonably expect from a full-service hotel are absent, including an onsite front desk, porters to help carry luggage to rooms, etc. But that should be clear from the way the property is presented online--which is to say honestly. On balance, though, what one gives up on these fronts one makes make in other ways, including price, which I certainly found to be quite reasonable given what one gets for one's money. Bottom line: I would certainly consider staying here again the next time I find myself in San Juan.
Stayed 2 nights in Nov 2025

10/10 Excellent

miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Yaomari

Liked: Cleanliness, staff & service, amenities
Amazing
Stayed 2 nights in Oct 2025

2/10 Terrible

Thacker

Stayed 1 night in Nov 2025

2/10 Terrible

Thacker

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was smoking “weed” while on break in a shared area/lobby. Only thing really they have going for them is they will hold your bags while you wait.
Stayed 1 night in Nov 2025

8/10 Good

MILEINY R REYES

Travelled with partner
Liked: Cleanliness, amenities
Staff smoking Weed No reception staff Location it was perfect
Stayed 2 nights in Nov 2025

6/10 Okay

Joselyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy access, clean room. However, The a/c has a very loud noise all night, the room smelled odd, we lost power for a few minutes.
Stayed 1 night in Nov 2025

6/10 Okay

Alejandro

Liked: Cleanliness
Disliked: Amenities
Room was clean, but had no window. There was no indication of this when booking.
Stayed 1 night in Nov 2025

10/10 Excellent

Melanie

Stayed 1 night in Nov 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great location
Stayed 1 night in Nov 2025

8/10 Good

Kurt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very cute place in the middle of town.
Stayed 1 night in Nov 2025

8/10 Good

Kelvin

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Staff was friendly, room was clean, and location was great as it was right in the middle middle of Old San Juan. It was easy to walk to any place and explore the area.
Stayed 4 nights in Nov 2025

10/10 Excellent

MeaLea

Stayed 4 nights in Nov 2025

8/10 Good

Richard, Sewickley

Disliked: Amenities
The location in the heart of Old San Juan and the room quality itself are good value for the price. Reviews that emphasize the dirt in common areas and lack of maintainence are accurate but should not generate the low reviews I've seen.
Stayed 2 nights in Nov 2025

4/10 Poor

chris

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The good: The building is centrally located and walking distance to pretty much all of old San Juan. The AC worked great the entire stay. Management was communicative to resolve issues. They were kind to help us with a later check out with the issues we had encountered Sadly much more bad: The photos did not compare to reality. The photos are nice and shows the property being well kept, the reality it was half way in disrepair. Perhaps at one in point in time it was like that, but definitely not now. Notice how you really don't know which room the photos really belong to, we'll make sure you don't get room 11. 1. Our shower handle failed on the first use. It would spin in circles. We couldn't stop the water, contacted the off-site manager and their first question was what did you do to it!? Someone came to do a temporary fix after about 30 minutes and that was fine for the moment as they could not get a plumber until the next day. 2. TV - don't bother. They don't have a remote control, nor could produce one as I was told they are in the process of ordering them. The TV doesn't have any buttons on the unit to control it. Some how the room next door blaring their TV did not have a problem. 3. Paper thin walls and the ceiling opens to the next room over. I was greated to the room next door screaming and blasting their music at 2 am having sex. 4. Cleanliness, while the room a strong faboulosa clearner, the walls, bed stand was dirty No hooks for towels!
Stayed 2 nights in Nov 2025