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Hotel Milano

2.0 star property
VIP Access

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Photo gallery for Hotel Milano

Panoramic Suite, City View | Premium bedding, memory-foam beds, free WiFi, bed sheets
Honeymoon Suite, 1 King Bed, City View | Terrace/patio
Honeymoon Suite, 1 King Bed, City View | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer
Signature Suite, 1 King Bed, Non Smoking | Premium bedding, memory-foam beds, free WiFi, bed sheets
Panoramic Suite, City View | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
307 Calle Fortaleza, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Castillo de San Cristobal
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, memory-foam beds, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, memory-foam beds, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | Premium bedding, memory-foam beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, memory-foam beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, memory-foam beds, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking | Premium bedding, memory-foam beds, free WiFi, bed sheets

Signature Suite, 1 King Bed, Non Smoking

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Honeymoon Suite, 1 King Bed, City View

Honeymoon Suite, 1 King Bed, City View | Premium bedding, memory-foam beds, free WiFi, bed sheets

Honeymoon Suite, 1 King Bed, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, City View

Executive Suite, City View | Living area | 45-inch Smart TV with satellite channels

Executive Suite, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

Deluxe Room, 1 King Bed, Roll-in Shower | Premium bedding, memory-foam beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Roll-in Shower

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Suite, City View

Panoramic Suite, City View | Premium bedding, memory-foam beds, free WiFi, bed sheets

Panoramic Suite, City View

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Front of property
Armas Hotel
Old San Juan
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
4.4 out of 5, Excellent, 731 reviews
The price is €139
includes taxes & fees
22 Jun - 23 Jun
Armas Hotel

About this property

Hotel Milano

Along with concierge services, this smoke-free hotel has a 24-hour front desk and a TV in a common area. WiFi in public areas is free. Other amenities include multilingual staff assistance. Change of towels is available on request
Hotel Milano offers 31 air-conditioned accommodations with espresso makers and designer toiletries. Memory foam beds feature premium bedding. 45-inch Smart televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This San Juan hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Milano, you're just a quick walk from Port of San Juan. Free WiFi in public areas and concierge services are available.
  • Free WiFi
  • Amenities include multilingual staff, a lift and TV in a common area
  • Just a 3-minute walk from Port of San Juan and a 5-minute drive from Sheraton Casino
As a guest of Hotel Milano, you'll find multilingual staff, concierge services, and a television in common area. WiFi is free in public spaces. Hotel Milano also features a lift and a water dispenser.

This San Juan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (89 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Lift (122 centimetre wide door)
  • Raised toilet seat (43 centimetre high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Milano

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night.
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
Property Registration Number 02-79-193983
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Hotel Milano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 293 out of 433 reviews
Rating 8 - Good. 79 out of 433 reviews
Rating 6 - Okay. 37 out of 433 reviews
Rating 4 - Poor. 14 out of 433 reviews
Rating 2 - Terrible. 10 out of 433 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated for cruise travellers.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Old San Juan near restaurants and shops. Very clean beautiful hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service
Clean room, nice bathroom, great location in Old San Juan
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly and helpful staff. Great location walkable to shopping and restaurants.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Evelyn

Liked: Cleanliness, amenities
Great for short stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms and friendly staff. Would stay there again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean hotel right in the heart of Old Town surrounded by restaurants, bars, and shops. Staff was nice and helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
The hotel location was perfect! Our room was spotless, and staff were friendly, courteous, and helpful. We will definitely stay there again!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and perfect location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stan

Liked: Cleanliness, amenities, property conditions & facilities
Nice Staff - Great Location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Aasha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, convenient location
Stayed 1 night in Feb 2026
Verified

8/10 Good

greg

Liked: Staff & service, amenities
Very clean and convenient location. Friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jamelle

Liked: Cleanliness, property conditions & facilities
Super clean and convenient Old San Juan
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elizabethj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Milano is an excellent hotel to stay when visiting Puerto Rico. Convenient location, clean, nice rooms.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Great service, friendly people. Nice room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location,friendly and helpful staff Very clean and beautiful rooms
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kimberly

Liked: Cleanliness, property conditions & facilities
The location was great for walking to the fort and restaurants.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, property conditions & facilities
Very clean and high standards. Really nice staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, amenities
The staff was so friendly…. The room was spacious, beautifully decorated and crisp clean. Also loved the window view out onto the Old San Juan streets.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect 3.5 star hotel. No complaints whatsoever - but I just can't give it a 5 because its not a " 5 star" hotel. Would book again.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Lance

Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location. Right in the heart of Old Town San Juan, and a 6 minute walk to the cruise ship dock. Our room was spotless, as was the rest of the Hotel. The front desk staff, and the room staffers were great. We would definitely stay there again.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

ROGER

Liked: Cleanliness, staff & service, amenities
Everything was fine. The room was very clean and the staff was very knowledgable and friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ERIC

Liked: Cleanliness, property conditions & facilities
The room was clean and nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, property conditions & facilities
Great hotel. Clean room. Good service. Thanks!
Stayed 1 night in Feb 2026