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Hotel Arcada

3.0 star property

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Photo gallery for Hotel Arcada

Interior
Hallway
Exterior
Courtyard
Standard Room, Multiple Beds (No Air Conditioning) | Internet, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Housekeeping

Explore the area

View in a map
Calzada de la Estacion 185, San Miguel de Allende, GTO, 37759
  • Place, Church of San Miguel Arcángel
    ‪6 min drive‬
  • Place, Allende Garden
    ‪6 min drive‬
  • Place, San Miguel de Allende Historical Museum
    ‪6 min drive‬

Room options

View all photos for Standard Room, Multiple Beds (No Air Conditioning)

Standard Room, Multiple Beds (No Air Conditioning) | Internet, bed sheets

Standard Room, Multiple Beds (No Air Conditioning)

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Basic Room

Basic Room | Internet, bed sheets

Basic Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Arcada

This hotel features an outdoor pool, a business centre and a children's pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a picnic area are on-site.
Hotel Arcada offers 20 accommodations. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.
During your stay at Hotel Arcada, you'll be within walking distance of Church of San Miguel Arcángel. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Church of San Miguel Arcángel and 10 minutes from La Gruta Spa
  • Airport and local-area shuttle service available for a fee
Hotel Arcada offers its guests an outdoor pool and a children's pool. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Hotel Arcada also features tour/ticket assistance, a picnic area, and pool umbrellas. Free self parking is available.

Smoking is allowed in designated areas at this 3-star San Miguel de Allende hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 1:00 PM.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 100 to 250 for adults and MXN 120 to 120 for children

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Arcada

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 250 for adults and MXN 120 to 120 for children
  • Airport shuttle fee: MXN 900 per person (one way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Arcada offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 5:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Arcada San Miguel de Allende
Hotel Arcada
Hotel Arcada San Miguel de Allende
Hotel Arcada Hotel
Hotel Arcada San Miguel de Allende
Hotel Arcada Hotel San Miguel de Allende

Hotel Arcada Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 48 out of 160 reviews
Rating 8 - Good. 58 out of 160 reviews
Rating 6 - Okay. 35 out of 160 reviews
Rating 4 - Poor. 13 out of 160 reviews
Rating 2 - Terrible. 6 out of 160 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Margaret

Liked: Cleanliness, amenities
Nice older hotel i thought it was beautiful. The swimming pool and othet outdoor space was lovely. Staff friendly and helpful
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Albert

Disliked: Amenities
Parking was secure and nice. Showers were dirty and heavily stained. AC didn’t work properly. Restaurant needs to just close. Service wasn’t existent. Bed was rock hard! Room smelled like bleach
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Marjorie

Disliked: Staff & service, amenities, property conditions & facilities
The property is beautiful! Unfortunately it is in an area that is industrialized and lacks restaurants. Not even coffee in the morning. We could not get information on the shuttle to Leon airport and were offered a taxi for an 1.5 hour trip. Did find a home nearby where they make pan dulces so we has something to eat before our trip to the airport. Coffee across a busy street for mini-mart machine style coffee.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

BERTHA ALICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo muy limpio personal muy amable
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

betzabe

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para convivir en familia, tienen todo lo necesario para recibir a personas diacapacitadas
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realmente todo esta super bien, me gusto la atención que me brindaron desde que llegue al lugar, muy amables, las instalaciones, la alberca super limpia, se puede llegar al centro de San Miguel de Allende en ruta, hay tiendas de comida cerca, la terminal de autobuses. En fin, me encanto hospedarme aquí.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

NAYELI YOLANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE LUGAR!

Exacelente! El servicio es super personalizado, nos permitieron entrar a la habitación antes debido a que ya estaba lista, nos dieron un regalito por ser la celebración de cumpleaños de mi esposo. Nos hicieron recomendaciones de lugares para comer. las instalaciones de 10. hotel colonial con una alberca de excelente tamaño y un jacuzzi al aire libre super cómodo. El estacionamiento super seguro. Agua caliente en las regaderas. Áreas comunes super lindas! A toda la familia nos encantó. Lo recomiendo ampliamente.
Stayed 1 night in Feb 2025
Verified

8/10 Good

César

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es funcional. No hay grandes amenidades pero son suficientes para cumplir con lo mínimo esperado.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

JoS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene una amplia alberca, los cuartos son buenos solo un poco dura la cama
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
ya habia estado en ocasiones anteriores en el hotel y su atractivo es el Jacuzzi en el area de albercas,,, en esta ocasion desde que se ingreso a las 3 pm el servicio de habitacion el jacuzzi jamas tuvo agua caliente ni al otro dia como estaba acostumbrado y el cual era la razon del atractivo del hotel... en relacion al resto del servicio se mantiene igual Ojala. dean atencion a lo q Estaba acosumbrado al servicio
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Aranza

Liked: Staff & service, amenities, property conditions & facilities
Mi experiencia fue tranquila y recomiendouxho hospedarse aquí
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicacion
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
La estancia es relajante y los servicios adicionales excelentes.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una estancia muy tranquila!!!
Stayed 1 night in Jul 2023
Verified

6/10 Okay

ricveca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Que deberian renovar los colchones. Si estan para llorar no importa q suban la tarifa pero q la. Cama donde descanses no este con colchones tirados al catre
Stayed 1 night in Jun 2023
Verified

8/10 Good

Carlos II Luna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció bueno en términos generales tiene como plus su estacionamiento que en esta ciudad muchos hoteles no tienen, área de alberca agradable, y buen precio.
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Guadalupe Ramirez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me agradó la alberca. Lo que no me gustó es que la habitación asignada estaba del lado de la avenida y desde muy temprano el ruido de los camiones me despertaba.
Stayed 3 nights in May 2022
Verified

4/10 Poor

Jose

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Cold pool and no hot jacuzzi. I booked this hotel mainly because a hot water pool and a very hot water jacuzzi . Safe parking failed last night
Stayed 3 nights in Dec 2021
Verified

8/10 Good

Frida Del Río

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es sencillo pero es agradable. Los cuartos son limpios, el restaurante sí funciona y la comida es regular. Lo único es que el hidromasaje no está abierto y esa fue la opción por la que nos decidimos. No está tan lejos de todo y el personal es muy atento y accesible. Buena experiencia!
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Daniel Moreno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Son super amables, me dieron la habitación rapidísimo y cuando hice check out fueron muy amables al permitirme resguardar la maleta y regresar por ella en la tarde para tomar mi autobus. Excelente atención.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy acogedor y tranquilo. Todo estuvo bien , aunque no cuenta con restaurante.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Eduardo de la Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
No me gustó, que no tenían programación de cable en la televisión de la habitación.
Stayed 2 nights in Nov 2021
Verified

8/10 Good

Moni

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is ok for the fee and it’s no too far from the downtown, however they need few adjustments for the clients, the restaurant were unavailable and near is just the oxxo, something inside the hotel would be fine
Stayed 2 nights in Sep 2021
Verified

2/10 Terrible

Manuel Eduardo

Liked: Cleanliness
Disliked: Room comfort

Malo muy malo

Malo por qué la alberca que fue por el motivo que me decidí por este hotel estaba vacía y no me avisaron hasta que ya había pagado creo que por 1380 pesos no vale nada la pena
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, room comfort

Necesita arreglo

El hotel necesita una remodelación, con muy poco podría estar lleno todos los dias
Stayed 1 night in Feb 2020