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The Phoenix Resort

2.5 star property

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Photo gallery for The Phoenix Resort

A pool area with lounge chairs and umbrellas, surrounded by palm trees and a building with balconies.
A woman exercising on a stair climber in a gym with various equipment and a mirrored wall.
A modern kitchen with a marble countertop, wooden chairs, and a large woven light fixture.
A neatly made bed with patterned pillows, a wooden headboard, a chair with a blanket, and a woven basket on a tiled floor.
A bedroom with a wooden bed, white bedding, a blue throw blanket, two bedside tables with lamps, and a view of greenery through a balcony door.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Barrier Reef Dr, San Pedro, Ambergris Caye
  • Place, San Pedro Central Park
    ‪3 min walk‬
  • Place, San Pedro Town Hall
    ‪6 min walk‬
  • Place, Belize Chocolate Company
    ‪8 min walk‬
  • Airport, San Pedro (SPR-John Greif II)
    ‪10 min walk‬

Room options

View all photos for Premium Suite

A bedroom with a wooden bed, white bedding, a blue throw blanket, two bedside tables with lamps, and a view of greenery through a balcony door.

Premium Suite

10.0 out of 10
Exceptional
(1 review)
  • 149 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Suite, Pool View

A bedroom with a wooden bed, white bedding, a blue throw blanket, two bedside tables with lamps, and a view of greenery through a balcony door.

Premium Suite, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

The Phoenix Resort

Along with 2 outdoor pools, this smoke-free resort has a full-service spa and a restaurant. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a fitness centre and a complimentary children's club.
The Phoenix Resort offers 6 air-conditioned accommodations with washers/dryers and a safe. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix.

Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages and sports massages. The spa is open daily.
During your stay at The Phoenix Resort, you're just a quick walk from Belize Barrier Reef. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages at the spa
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes a gym, a playground and yoga classes
  • Just a 4-minute walk from Belize Barrier Reef and a 4-minute drive from San Pedro Belize Express Water Taxi
The Phoenix Resort offers its guests 2 outdoor swimming pools and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A complimentary children's club, barbecue grills, and multilingual staff are also featured at the family-friendly The Phoenix Resort. Free self parking is available.

This San Pedro resort is smoke free.

The resort hosts a free manager's reception daily.
The Phoenix Resort has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 5 to 15 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free children's club
  • High chair
  • In-room babysitting
  • In-room washing machine/dryer
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Washing machine/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

The Phoenix Resort Resort
The Phoenix Resort San Pedro
The Phoenix Resort Resort San Pedro

The Phoenix Resort Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 12 out of 12 reviews
Rating 8 - Good. 0 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Attentive staff, good quality property
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff - friendly and thoughtful. The kids loved the pool and the kid-friendly happy hour. The resort was spotless.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and clean . Surprised my Mom at the resort and they didn’t disappoint . Property to the pool to the view of the suite on the 3rd floor of the ocean and the restaurant on the property is amazing! Hospitality top tier . Fersure will be back sooner than later, didn’t want to leave aha
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service. Beautiful hotel
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Tomasz

Liked: Property conditions & facilities
Above and beyond of our expectations. Resort is so clean and people working here are so nice and helpful.
Stayed 6 nights in Feb 2024
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t go wrong with Phoenix. What a great place to stay. Staff is excellent, on site food is delicious, amenities are top-notch and location is perfect. The best part, we were not treated like Expedia guests (which happened last year in Roatan). The place is great and staying anywhere else is just wrong.
Stayed 6 nights in Apr 2024
Verified review

10/10 Excellent

Christi Ebarb

Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING from the staff, location, grounds, and amenities were AMAZING! I can not say enough about this place! We had to leave after two nights for a family emergency and the staff helped us with everything! I was unable to get in charge with the golf cart company we rented from but the staff did. They booked excursions for us and even booked our sudden last minute flight home with tropic. We were late checking in by 4 days because of weather of Expedia tried charging us an additional $1000 for the date changes and the resort worked with us with no problems and didn’t charge us extra. I HAVE NO COMPLAINTS AT ALL! Danny and Titiana were extra helpful! We will be back!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

elenita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024