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Four Points by Sheraton Santa Cruz Scotts Valley

3.0 star property

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Photo gallery for Four Points by Sheraton Santa Cruz Scotts Valley

Lobby
Lobby
Lounge
Exterior
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
5030 Scotts Valley Drive, Scotts Valley, CA, 95066
  • Place, Henry Cowell Redwoods State Park
    ‪5 min drive‬
  • Place, Pasatiempo Golf Course
    ‪6 min drive‬
  • Place, Ocean Street
    ‪6 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

8.6 out of 10
Excellent
(48 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(49 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

LED TV, pay films

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception
Hilton Santa Cruz/Scotts Valley
  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
4.1 out of 5, Very good, 1,239 reviews
The price is €88
includes taxes & fees
4 Jan - 5 Jan 2026
Hilton Santa Cruz/Scotts Valley

About this property

Four Points by Sheraton Santa Cruz Scotts Valley

Hotel in Scotts Valley with fitness centre and 24-hour business centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Housekeeping is available on request.
Four Points by Sheraton Santa Cruz Scotts Valley offers 128 air-conditioned accommodations with free newspapers and coffee/tea makers. 55-inch LED televisions come with pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

This Scotts Valley hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Santa Cruz Scotts Valley. During your stay, you'll be close to Zip Line. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy American cuisine while dining at 5030
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from Monterey Bay and 11 minutes from Santa Cruz Beach Boardwalk
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 2 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. A fitness centre, a terrace, and a garden are also featured at the business-friendly Four Points by Sheraton Santa Cruz Scotts Valley. For a fee, parking is available.

This 3-star Scotts Valley hotel is smoke free.

5030 – This restaurant specialises in American cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 5 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 5,030

Things to do

  • Gym
  • Vineyard
  • Windsurfing
  • Wine tasting room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 2,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 75.00 per stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 5.00 per night
  • Pet fee: USD 75 per pet, per stay (maximum USD75.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Santa Cruz Scotts Valley Hotel
Four Points Santa Cruz Hotel
Four Points Santa Cruz
Hotel Four Points Santa Cruz Scotts Valley Scotts Valley
Scotts Valley Four Points Santa Cruz Scotts Valley Hotel
Hotel Four Points Santa Cruz Scotts Valley
Four Points by Sheraton Santa Cruz Scotts Valley Hotel
Four Points by Sheraton Santa Cruz Scotts Valley Scotts Valley
Four Points Santa Cruz Scotts Valley
Four Points by Sheraton Santa Cruz Scotts Valley Hotel
Four Points by Sheraton Santa Cruz Scotts Valley Scotts Valley

Four Points by Sheraton Santa Cruz Scotts Valley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 567 out of 1001 reviews
Rating 8 - Good. 196 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Dushyanth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The food at the restaurant is not quality at all. I believe it’s frozen food heated in a conventional oven. The bar gets busy but the attendant at the bar can’t keep up. So you have to wait for 10 minutes before you can order. It’s not the fault for the Barman it’s the fault for the manager not having enough staff on when the hotel is fully booked.The hotel doesn’t have enough wine glasses no Barista coffee machine. The staff doesn’t know how to use the little coffee machine that’s sitting in the bar to make a simple cafe latte. Apart from that the rooms were well cleaned and I give credit for being a very flexible hotel to their guest. Love the fact that it has a designated smoking area. Would definitely recommend and visit again.
Stayed 2 nights in Sep 2025

10/10 Excellent

MAY

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place !! Clean facility and staff were great and friendly!!
Stayed 1 night in Sep 2025

10/10 Excellent

Cassie

Stayed 1 night in Sep 2025

8/10 Good

Shannon

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and a good size for a family of four and our pups. However, the sheets were not clean, and the pillows were uncomfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Omid

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay this time. Staff were helpful and friendly even though they are short staffed, they make every effort to make guests comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Huuuuuuuge room we loved it!
Stayed 1 night in Jul 2025

10/10 Excellent

Haoran

Stayed 1 night in Sep 2025

10/10 Excellent

Gabrielle A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Todd

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Joshua

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Doors? I had a 1 bedroom suite that had no door separating the bedroom and living room. The bathroom had a farm sliding door. The shower was doorless. I didn’t like the lack of privacy or safety (doorless shower). This was my second stay here, and I still do not understand why they place the mini fridge on the ground. The pullout bed was pretty filthy, but the couch itself was at least for enough to sleep on. 1 positive was the staff are very pleasant.
Stayed 1 night in Sep 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Edwin

Stayed 1 night in Aug 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Jessica

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Wanted to post this while I'm still staying here, worst experience ever. First of all, I just slipped and fell extremely hard in the bathroom, the floors are super slippery after a shower even after putting down towels, which my fiance and I did. I slipped and smacked my head, shin and I'm pretty sure I sprained my ankle. Hurts to walk on. I can't imagine if I was an older person. That was the worst of it, the other issue was our AC doesn't work in our room as soon as we got in last night we tried to turn it on. We called to let them know, they sent up maintainance, we were leaving to head to the boardwalk. When we returned they had a cheap fan in our room pointed at our beds. I called the front and the front desk person came in and looked at the AC and said to me, "you can always open the windows". The windows opened two inches. He offered another room with a smaller bed which isn't going to work for my fiance who has a bigger build. The fan was horribly loud all night. This place is horrible and if I could give it zero I would.
Stayed 1 night in Sep 2025

2/10 Terrible

Pri

Stayed 2 nights in Aug 2025

10/10 Excellent

ROBERTHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay here, and it’s a perfect stay once again. Great price, restaurant and bar, clean and large room.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. We enjoyed our stay.
Stayed 2 nights in Sep 2025

6/10 Okay

Huishan

Travelled with family
Liked: Amenities
Disliked: Staff & service
Had to wait 15 minutes to check in, only one staff was working
Stayed 1 night in Sep 2025

10/10 Excellent

Victorio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

florindo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room for the price
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Stayed 3 nights in Sep 2025

8/10 Good

Li Chun

Stayed 1 night in Aug 2025

2/10 Terrible

Angela, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean abd staff was professional
Stayed 2 nights in Aug 2025

10/10 Excellent

Nellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Choice

We thoroughly enjoyed our stay. The room was spacious, quiet and clean. We slept very well. The location was close to the redwoods and Santa Cruz.
Stayed 1 night in Aug 2025