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Hampton Inn Santa Cruz West, CA

2.5 star property

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Photo gallery for Hampton Inn Santa Cruz West, CA

Terrace/patio
1 bedroom, desk, laptop workspace, blackout curtains
1 bedroom, desk, laptop workspace, blackout curtains
Free daily buffet breakfast
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
2424 Mission Street, Santa Cruz, CA, 95060
  • Natural Bridges State Park
    ‪13 min walk‬
  • Santa Cruz Wharf
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪50 min drive‬

Room options

View all photos for Room, 1 King Bed, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(38 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible, Bathtub

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Refrigerator & Microwave

9.6 out of 10
Exceptional
(41 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hampton Inn Santa Cruz West, CA

Hotel with free breakfast, near Monterey Bay
This smoke-free hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Hampton Inn Santa Cruz West, CA offers 60 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. This accommodation offers separate sitting areas. 40-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Santa Cruz West, CA. During your stay, you're just a quick walk from Swift Street Courtyard. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, convenience store and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Monterey Bay and a few minutes from Santa Cruz Beach Boardwalk
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Hampton Inn Santa Cruz West, CA. Self parking is free.

This Santa Cruz hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2021
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Santa Cruz West, Ca
Hampton Inn Santa Cruz West, CA Hotel
Hampton Inn Santa Cruz West, CA Santa Cruz
Hampton Inn Santa Cruz West, CA Hotel Santa Cruz

Hampton Inn Santa Cruz West, CA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 365 out of 553 reviews
Rating 8 - Good. 129 out of 553 reviews
Rating 6 - Okay. 34 out of 553 reviews
Rating 4 - Poor. 7 out of 553 reviews
Rating 2 - Terrible. 18 out of 553 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

mara

Liked: Cleanliness, staff & service

Overall, nice place to stay.

We enjoyed our hotel room. Spacios, clean, nice bathroom & shower! Wish they had a shower cap in bathroom, however. Good thing Im going through chemo so I didnt have much hair to get wet! Great breakfast buffet too! Our only complaint was with our TV. Couldnt get it to work. Kyun (employee) csme up to try to get it to work & couldn't. We were disappointed because we wanted to relax & watch some TV after a long day. Just when we had dozed off around 11 pm, the TV came on by itself & we couldn't turn it off! In bed already in our pajamas & we had to call Kyun, again, for help. We had to get out of bed, look presentable & let him in. He managed to turn it off completely so we couldn't watch our morning news or shows the next morning either! Kind of put a damper on our stay but things happen that are not in our control. Everything else was great! Staff wad very nice!
Stayed 1 night in Apr 2025

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Room. Unfortunately the rooms that have King Beds are located next to busy Hwy 1. It can get pretty noisy at night with the car noises passing bye when trying to get sleep.
Stayed 3 nights in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
This is an ok hotel. It was nice and clean and quiet. The coffee and breakfast was really good. The parking was ridiculous though the spaces are so close together! The staff was ok.
Stayed 1 night in Mar 2025

2/10 Terrible

Jimmy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bad check-in service.

I booked 3 rooms through a booking service for the night of our stay. At check- in, the hotel said there were only 2 rooms even though I showed them my reservation that clearly showed 3 rooms. I ended up having to pay for an additional room because the clerk would not recognize the 3rd room. After speaking to management, we were still denied the third room. In essence, we were charged for 4 rooms. 3 through the booking company and a 4th room through the hotel. The hotel was not willing to help at all.
Stayed 1 night in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, very little grassy area when traveling with dogs.
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Helen

Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ira

Stayed 1 night in Mar 2025

10/10 Excellent

Annalisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

koby

Business traveller
Liked: Cleanliness, staff & service

Santa Cruz

The only complaint we have is the shower. Low pressure and the hot water last for abut 7 mins. front office was great
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Amanda

Travelled with group
Disliked: Cleanliness

Dirty room

There were 3 of us checking into separate rooms. Two were in the same floor I was told there were no other rooms on the same floor. I get to my room and the room was not clean! I forgot to take pictures I was in shock! The garbage was overflowing with trash. The bed had been slept in and. Was I made and there were dirty towels on the floor! I was blown away- never had this happen before. I immediately went back to the front and they changed my room no problem and then guess what there was a room on the same level as the rest of the group less then 5 minutes later. They offered nothing else not a credit or even a sorry.
Stayed 1 night in Mar 2025

10/10 Excellent

Lesya, North Highlands

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good spot
Stayed 1 night in Jan 2025

10/10 Excellent

Ronaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 👍
Stayed 1 night in Dec 2024

6/10 Okay

thomas

Travelled with family
Liked: Cleanliness
NO HOT COFFEE 2 days in a row
Stayed 3 nights in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Every was fine and perfect I really like it hopefully to be back soon again
Stayed 2 nights in Feb 2025