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Novotel Santa Cruz De La Sierra

5.0 star property
VIP Access

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Photo gallery for Novotel Santa Cruz De La Sierra

Lobby sitting area
Indoor wedding
Exterior
Presidential Suite, 1 King Bed | 1 bedroom, premium bedding, down duvets, Select Comfort beds
Presidential Suite, 1 King Bed | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking included
  • Breakfast included
  • Room service

Explore the area

View in a map
AV ROCA CORONADO 901, ENTRE TERCER Y CUARTO ANILLO, Santa Cruz
  • Ventura Mall
    ‪5 min drive‬
  • Santa Cruz Zoo
    ‪6 min drive‬
  • Plaza 24 de Septiembre
    ‪6 min drive‬
  • Santa Cruz (VVI-Viru Viru Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Standard Room

  • 26 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Executive Level

1 bedroom, premium bedding, down duvets, Select Comfort beds

Superior Room, 1 King Bed, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

1 bedroom, premium bedding, down duvets, Select Comfort beds

Presidential Suite, 1 King Bed

  • 68 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, down duvets, Select Comfort beds

Superior Room, 1 King Bed

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down duvets, Select Comfort beds

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

1 bedroom, premium bedding, down duvets, Select Comfort beds

Executive Room, 1 King Bed, Executive Level

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Santa Cruz De La Sierra

Luxury hotel connected to the convention centre in Santa Cruz with free breakfast
This smoke-free hotel features an outdoor pool, a fitness centre and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Novotel Santa Cruz De La Sierra offers 145 accommodations with minibars and a safe. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium cable channels.

Bathrooms include bathrobes and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Novotel Santa Cruz De La Sierra, you're connected to the convention centre and just a quick walk from Parque Ecológico. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a playground
  • Just a 4-minute drive from Ventura Mall and 6 minutes from Santa Cruz Zoo
  • Airport shuttle service available for a fee
Novotel Santa Cruz De La Sierra offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 4273 square feet (397 square metres) and includes a conference centre. A terrace, a complimentary children's club, and barbecue grills are also featured at the luxury Novotel Santa Cruz De La Sierra. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Santa Cruz hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
SOHO Craft Kitchen & Bar – On-site restaurant. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • SOHO Craft Kitchen & Bar

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's pool
  • Children's toys
  • Cot (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre (4,273 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Day bed
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Computer monitor
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for BOB 70.0 per night.
  • Cots (infant beds) are available for BOB 208.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BOB 140 per person (one-way)
  • Airport shuttle fee per child: BOB 70 (one-way), (up to 10 years old)
  • Crib (infant bed) fee: BOB 208.0 per night
  • Rollaway bed fee: BOB 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Santa Cruz La Sierra
Novotel Santa Cruz De La Sierra Hotel
Novotel Santa Cruz De La Sierra SANTA CRUZ
Novotel Santa Cruz De La Sierra Hotel SANTA CRUZ