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The Aqua Pacific Hotel

2.0 star property

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Photo gallery for The Aqua Pacific Hotel

Indoor pool, seasonal outdoor pool
Point of interest
Reception
Exterior
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
330 Ocean St., Santa Cruz, CA, 95060
  • Santa Cruz Beach Boardwalk
    ‪11 min walk‬
  • Santa Cruz Wharf
    ‪16 min walk‬
  • Mystery Spot
    ‪9 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪47 min drive‬

Room options

View all photos for Room 1 King Bed - ADA

1 bedroom, premium bedding, pillow-top beds, individually decorated

Room 1 King Bed - ADA

  • Sleeps 2
  • 1 King Bed

View all photos for King Room with Jacuzzi Tub

1 bedroom, premium bedding, pillow-top beds, individually decorated

King Room with Jacuzzi Tub

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, individually decorated

Standard Double Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for City Single Queen Room

City Single Queen Room | 1 bedroom, premium bedding, pillow-top beds, individually decorated

City Single Queen Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic 1 King Bed

Classic 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, individually decorated

Classic 1 King Bed

  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed

Deluxe Room 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, individually decorated

Deluxe Room 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

The Aqua Pacific Hotel

Hotel with free parking, near Santa Cruz Wharf
An indoor pool, a seasonal outdoor pool and concierge services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are on-site. Housekeeping is available on request.
The Aqua Pacific Hotel offers 36 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and fans. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Aqua Pacific Hotel. During your stay, you're just a quick walk from Ocean Street. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include a lift and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Santa Cruz Wharf and a few minutes from Monterey Bay
  • Pets welcome for a fee
The Aqua Pacific Hotel offers its guests an indoor pool and a seasonal outdoor pool. WiFi is free in public spaces. The Aqua Pacific Hotel also features a vending machine, concierge services, and a lift. Free self parking is available.

Smoking is allowed in designated areas at this Santa Cruz hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle tours
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The property charges 3.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Cots (infant beds) are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 5
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 30 per day
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open on 01 April and close on 31 October.
  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Aqua Pacific Inn
The Aqua Pacific Hotel Hotel
The Aqua Pacific Hotel Santa Cruz
The Aqua Pacific Hotel Hotel Santa Cruz

The Aqua Pacific Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 282 out of 598 reviews
Rating 8 - Good. 132 out of 598 reviews
Rating 6 - Okay. 66 out of 598 reviews
Rating 4 - Poor. 57 out of 598 reviews
Rating 2 - Terrible. 61 out of 598 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an overnight; hot tub is nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Karmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Clean rooms and the pool in the middle was neat! Kind of a let down that the jetted tub didn’t work and the tv is run on someone’s private Amazon account. Overall it was good!
Stayed 1 night in Feb 2025

10/10 Excellent

Paolo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2025

10/10 Excellent

Randolph

Liked: Property conditions & facilities
Andre the front desk agent was very patient with us. Pool was clean. Price was great. Rooms were nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Petelo

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Christopher A

Stay in Santa Cruz

Such a nice hotel for the price. Very excited that they are able to keep the cost down. The room really was in very good condition It looks like they’ve done quite a few upgrades and everything was clean and smelled fresh
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Stayed 1 night in Feb 2025

6/10 Okay

Brianna

Travelled with partner
Disliked: Cleanliness, amenities
Very thin walls.
Stayed 1 night in Feb 2025

10/10 Excellent

David, Los Angeles

Stayed 1 night in Feb 2025

6/10 Okay

Jill

Stayed 1 night in Feb 2025

10/10 Excellent

Jill

Stayed 1 night in Feb 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Reasonable prices, good location close to the beach, friendly small town. There was only the guy at the front desk helping customers. He was kind and tried his best to solve issues. Cons: Elevator stopped working one time and we almost got stuck inside. Also, was denied a receipt at checkout. Guy said they don’t give receipts for online bookings even though I had to leave 100 dollars deposit. Not good!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Julian

Stayed 1 night in Jan 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent comfortable stay
Stayed 2 nights in Oct 2024

6/10 Okay

Tsering

Stayed 2 nights in Jan 2025

8/10 Good

CHUNMAY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All ok
Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Stayed 2 nights in Dec 2024

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well first off I’ve never been threatened to be charged extra for a late check out. They charged an extra $25 for a 12 o’clock check out and if you stay later will charge for another day. They also have no breakfast or any amenities worth mentioning. We will not be returning here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The couple running the property were so nice and left a great impression !
Stayed 1 night in Jan 2025

2/10 Terrible

Pat

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not like it at all
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room. Bath was small but manageable.
Stayed 1 night in Jan 2025

6/10 Okay

Gabriel

Stayed 2 nights in Dec 2024

6/10 Okay

Aimee

Liked: Cleanliness, staff & service
This is a perfectly nice, clean hotel. The staff is nice and helpful. The only reason I did not score this hotel higher, was due to the amenities. Sometimes its nice to have the convenience of things at your hotel.
Stayed 1 night in Dec 2024