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Hotel Castillo Huatulco & Beach Club

3.5 star property

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Photo gallery for Hotel Castillo Huatulco & Beach Club

Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
Reception
2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Standard Double Room | 1 bedroom, in-room safe, individually decorated, individually furnished
Exterior

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Boulevard Santa Cruz 303, Sector A, Santa María Huatulco, OAX, 70987
  • Playa Santa Cruz
    ‪3 min walk‬
  • Chahue Beach
    ‪18 min walk‬
  • Tangolunda Beach
    ‪7 min drive‬
  • Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | 1 bedroom, in-room safe, individually decorated, individually furnished

Family Room, Multiple Beds

  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds

  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Double Room

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, in-room safe, individually decorated, individually furnished

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

1 bedroom, in-room safe, individually decorated, individually furnished

Room Standard

  • Sleeps 5
  • 1 Single Sofa Bed and 2 Double Beds

Room Standard

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

1 bedroom, in-room safe, individually decorated, individually furnished

Room Standard

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room -6 guests-

1 bedroom, in-room safe, individually decorated, individually furnished

Family Room -6 guests-

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Room Standard

1 bedroom, in-room safe, individually decorated, individually furnished

Room Standard

  • Sleeps 2
  • 1 King Bed

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4.3 out of 5, Excellent, (783)
The price is €210
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About this property

Hotel Castillo Huatulco & Beach Club

Beach hotel with 2 outdoor pools, near Chahue Beach
Jump on Hotel Castillo Huatulco & Beach Club's free shuttle to the beach or relax by one of the hotel's 2 outdoor swimming pools.
Hotel Castillo Huatulco & Beach Club offers 159 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Santa María Huatulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Castillo Huatulco & Beach Club. During your stay, you're just a quick walk from Santa Cruz Bay. Features include free WiFi in public areas, free valet parking and a free manager's reception.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at La Capilla, a buffet restaurant that serves Mexican cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a playground
  • 5 minutes by car from Huatulco National Park and 6 minutes from Chahue Beach
  • Free beach shuttle service
Some rates at Hotel Castillo Huatulco & Beach Club are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with umbrellas and free beach club nearby. Bring your whole family to Hotel Castillo Huatulco & Beach Club for summer fun including 2 outdoor swimming pools, a children's pool and a playground.

A free manager's reception is offered. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This beach hotel also offers a garden and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Santa María Huatulco hotel.

The hotel hosts a free manager's reception on selected days.
La Capilla – This buffet restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hotel Castillo Huatulco & Beach Club are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free covered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: MXN 350 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • La Capilla

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Library
  • Playground
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (200 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 350
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 400

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Castillo Huatulco & Beach Club

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 per person
  • Early check-in fee: MXN 350 (subject to availability)
  • Late check-out fee: MXN 400 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Castillo Hotel Huatulco
Hotel Castillo Huatulco Santa María Huatulco
Castillo Huatulco Hotel
Hotel Castillo Huatulco
Castillo Huatulco Santa María Huatulco
Castillo Huatulco ta ía Huatu
Hotel Castillo Huatulco
Castillo Huatulco & Beach Club
Hotel Castillo Huatulco & Beach Club Hotel
Hotel Castillo Huatulco & Beach Club Santa María Huatulco
Hotel Castillo Huatulco & Beach Club Hotel Santa María Huatulco

Hotel Castillo Huatulco & Beach Club Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 304 out of 694 reviews
Rating 8 - Good. 229 out of 694 reviews
Rating 6 - Okay. 104 out of 694 reviews
Rating 4 - Poor. 30 out of 694 reviews
Rating 2 - Terrible. 27 out of 694 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

David Yovanni, Longview

Stayed 4 nights in Apr 2025

8/10 Good

Brittany

Stayed 7 nights in Mar 2025

6/10 Okay

Richard

Over all decent. My review is very limited as I never used the beach club, and only used the restaurant for 3 breakfast meals. I used Castillo as a hub. There are way too many other options for meals, beaches, etc. to go to. The staff was nice. My room was clean. They need to change the carpet in the elevators because they are full of mould. Just climb the stairs and all is good.
Stayed 7 nights in Mar 2025

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

8/10 Good

Shelley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was quiet, clean and had a view of the garden area, a small balcony was included. The staff were the best part of our stay they were always smiling and happy to help from Anna at the front desk to our favourite cleaners, shuttle drivers, servers as well as the concierge. All of our inquiries were answered and any issues were immediately taken care of. The food was okay, we did not go hungry. The beach club was a nice bonus however, located on a beautiful beach swimming in the ocean was risky most days but the view was incredible including seeing whales some days. The pool was clean and relaxing and the hotel shuttle was a big bonus. The hotel location is great, walk to Santa Cruise beach or shops or a quick trip in a taxi to La Cruceta for more restaurants and shops. Don’t forget to tip the staff. At times it was difficult to get smaller bills from the front desk, we were more successful asking the servers to make change.

10/10 Excellent

Heriberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos gustó todo,desde la entrada al Catillo su fachada impresionable.desde que se baja uno de automóvil…te reciben con una sonrisa agradable .bajansdo el equipaje acomodándo todo muy bien en el carrito de carga Luego en front desk la persona que nos Atendio Hazsiel Burn professional Luego nos impacto la Amabilidad en el club la playa el profesionalismo de José (mesero) gracias mil gracias Omg les Recomiendo la habitación 332 Hasta pronto Los desayunos buffet. Las cenas show todo todo muy lindoooo
Stayed 2 nights in Feb 2025

6/10 Okay

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 20 nights in Jan 2025

8/10 Good

Sheldon, Airdrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Charlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and hotel was close to amenities. The beach club was very nice with transportation provided by the hotel.
Stayed 14 nights in Jan 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 19 nights in Jan 2025

10/10 Excellent

Stephenie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! The staff are helpful and kind, the facilities are clean and well kept. Great location and comfortable surroundings. Some of the “extra” furniture is a bit dated but otherwise clean and functional. Genuinely enjoyed my stay here. Definitely will return
Stayed 14 nights in Jan 2025

10/10 Excellent

Rosalva, NORTH HILLS

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone very helpful

6/10 Okay

john

Liked: Cleanliness, property conditions & facilities

Took 3 tries to get a decent room, but then it was

A perfect family resort, though we realized we are probably not resort travelers. All inclusive means buffet food, which is as good as can be implied and unlimited beverages, though i doubt there was ever much alcohol in any of the drinks. But thats individual taste. Our only real issue was, even though we had booked months in advance, we were given the worst room in the hotel, at the farthest end of the hall, on the ground floor and sticking up against the main street, complete with party buses going by until midnight. When we asked to change, we were told they were sold out, but in the morning we could see. The next morning we were told, yes they could move us to a garden or pool view. But we would have to pack, move out and leave our bags until 4p with no room until then. At 4p we returned. This time they gave us a room over looking the parking lot courtyard and where the main exhaust fans for the kitchen and AC system blated away. After complaining again, we were finally given a room with 2 double beds, we had booked a queen, overlooking the back garden. At lot of effort to finally get an ok room. Other than all that, it was clean, the beach club was nice and we enjoyed ourselves.
Stayed 4 nights in Feb 2025

10/10 Excellent

Elaine Cecile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff hotel rooms view
Stayed 14 nights in Jan 2025

6/10 Okay

Helen D

Travelled with family
Liked: Cleanliness
I felt very safe stay at this hotel, and it was kept very clean. I found the hotel and street noise quite bad till midnight, the waitressesreally didnt speak much English, it was often challenging to get what we ordered for breakfast even with ggogle translate. The location was great, very central.
Stayed 21 nights in Jan 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was basic. Lunch was the best deal of the day
Stayed 14 nights in Jan 2025

10/10 Excellent

Jane Lenora

Travelled with group
The hotel needs a coffee machine in the room and a fridge.
Stayed 14 nights in Jan 2025

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
Good value Lots of young families having fun Beach club ocean area not safe for swimming
Stayed 7 nights in Jan 2025

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel Is nice and convenient. It was quite noisy however and the manager smoked a cigar in his office most days which smelled up the hallway on our floor I did not feel comfortable complaining to the front desk. Ironically there was a no smoking sign in the hallway near his office
Stayed 7 nights in Jan 2025

8/10 Good

Louis, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
This traditional Mexican style hotel, is located in a great Santa Cruz location. The beach, marina, tour operators, restaurants, vendors, convenience stores, etc, are just across the street. The city bus also runs right past the hotel, which is convenient, if you plan to explore centro Huatulco. Additional restaurants and the ever popular Chedraui grocery store, is a 12-15 min walk away. The front desk staff are extremely friendly and helpful. As a bonus, all guests have access to the hotel’s beach club at Playa Chahue. A dedicated shuttle service, operates every day from 9:30am - 6pm. Two negative aspects of this location are, the traffic noise if your room faces the street, and the very poor wifi service on the hotel property.
Stayed 5 nights in Jan 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exelente
Stayed 4 nights in Jan 2025

8/10 Good

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Ryleigh

Travelled with partner
Liked: Cleanliness, staff & service
The staff were amazing and made sure we had everything we needed. We found the food just okay compared to other restaurants around. They cleaned our room everyday and it was pretty clean. The pool was a bit busy but the beach club made this property worth it. Gorgeous beach and not terribly busy compared to most beaches.

10/10 Excellent

Joel Chávez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 5 nights in Dec 2024