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AC Hotel by Marriott Santa Marta

3.5 star property

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Photo gallery for AC Hotel by Marriott Santa Marta

Children’s area
Exterior
Lobby
Cocktail bar
Fridge, coffee/tea maker

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
CALLE 23 NO. 1C - 79, Santa Marta, 470004
  • Place, Parque de los Novios
    ‪3 min walk‬
  • Place, Santa Marta Beach
    ‪3 min walk‬
  • Place, Marina Santa Marta
    ‪3 min walk‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪31 min drive‬

Room options

View all photos for Room, 2 Double Beds, Balcony

Room, 2 Double Beds, Balcony | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, Balcony

8.6 out of 10
Excellent
(20 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, City View

8.4 out of 10
Very good
(18 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Sea View (Balcony)

Room, 1 King Bed, Sea View (Balcony) | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Sea View (Balcony)

9.2 out of 10
Wonderful
(25 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

AC Hotel by Marriott Santa Marta

Guests at this beach hotel will appreciate convenient on-site amenities such as a children's pool and a playground. Housekeeping is available on request.
AC Hotel by Marriott Santa Marta offers 112 accommodations with a safe and complimentary bottles of water. LED televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at AC Hotel by Marriott Santa Marta. During your stay, you're just a quick walk from Santa Marta Beach. Free WiFi in public areas, a free manager's reception and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Spanish cuisine and ocean views while dining at AC Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Just a 4-minute walk from Santa Marta Beach and 13 minutes by car from Rodadero Beach
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
AC Hotel by Marriott Santa Marta offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1507 square feet (140 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott Santa Marta.

This 3.5-star Santa Marta hotel is smoke free.

The hotel hosts a free manager's reception daily.
AC Kitchen – This poolside restaurant specialises in Spanish cuisine and serves breakfast, lunch, dinner and light fare.
AC Lounge – This cocktail bar specialises in Spanish cuisine and only serves light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: COP 52,000 for adults and COP 52,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,507 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Lift (79 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 57972 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately COP 52000 for adults and from COP 52000 for children
  • Pet fee: COP 57972 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 54830
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

AC Hotel Marriott Santa Marta
AC Marriott Santa Marta
Ac By Marriott Santa Marta
AC Hotel by Marriott Santa Marta Hotel
AC Hotel by Marriott Santa Marta Santa Marta
AC Hotel by Marriott Santa Marta Hotel Santa Marta

AC Hotel by Marriott Santa Marta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 354 out of 563 reviews
Rating 8 - Good. 133 out of 563 reviews
Rating 6 - Okay. 37 out of 563 reviews
Rating 4 - Poor. 21 out of 563 reviews
Rating 2 - Terrible. 18 out of 563 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Horace Dudley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The shower is had cold water and low water pressure. They didn’t have a lot of vegan options in the restaurant. After they told me they would and it was humid in the hallways and then the elevator. I thought they may have air, and those places is because they had air in the room. Otherwise it was OK.
Stayed 4 nights in Feb 2026

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, room was spotless and staff extremely courteous and helpful
Stayed 4 nights in Feb 2026

10/10 Excellent

John

Stayed 3 nights in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was very nice. The hotel is well situated and I had a great view.
Stayed 11 nights in Feb 2026

6/10 Okay

Laura

Stayed 2 nights in Feb 2026

10/10 Excellent

Daniela

Stayed 2 nights in Feb 2026

8/10 Good

Fernando, West Henrietta

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful, advising us on places to visit, places to eat, in the pool, at the ciffe shop. Room was clean, location was perfect.
Stayed 1 night in Feb 2026

8/10 Good

Enrique

Stayed 3 nights in Jan 2026

10/10 Excellent

Nenad

Travelled with group
Liked: Amenities
Everything was amazing ( staff,rooms,breakfast buffet)
Stayed 3 nights in Jan 2026

10/10 Excellent

Derek

Stayed 1 night in Jan 2026

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, amenities
Vraiment propre
Stayed 13 nights in Jan 2026

10/10 Excellent

Yolanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really comfortable and clean but around the hotel was really disgusting because it was garbage out and bad odor.
Stayed 3 nights in Jan 2026

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Very clean, breakfast was great and the staff was accommodating. Only complaint I have is that is was very noisy at night due to the wind. It’s very windy in Santa Marta in December (not sure about other months) because the sliding door glass door to the balcony wouldn’t latch shut. Also, the staff wasn’t very helpful in assisting us with transportation from Santa Marta to Barranquilla. We flew into and out of Barranquilla. Other than that everything was fine.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jan 2026

4/10 Poor

sc

Liked: Cleanliness
Disliked: Amenities
Whoever designed this hotel room clearly never stayed in it a single night, or perhaps never stayed in a hotel at all! Both the shower and the *toilet* are separated by a thin glass screen from the rest of the room - that doesn't provide proper privacy, and doesn't even close properly!! So water will flow out when you take a shower, and please try to sit on the toilet when someone else is in the room and share your feelings, I'll wait. Additionally - there's no way to use the sink's tap without having the entire area flooded with water, because the cheap faucet head they installed sprays everywhere. Moreover - if your hotel is located in a city where tap water is not safe to drink (like Santa Marta) - you HAVE to provide drinking water to guests. Bottled water was not provided after the first day, and that would be fine if there was a filtered tap to use in the common areas - but there isn't one! Want drinking water? you have to ask the staff at the bar to fill your bottles for you, and only during opening hours!! Ridiculous. The only reason this review is 2 stars and not 1 is the friendly service at the front desk, and the property's cleanliness. Avoid this hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Stephen

Stayed 3 nights in Dec 2025

4/10 Poor

Nancy

Liked: Staff & service, amenities
The shower was clogged up. We asked them to fix it. They said they would but they never did. It was gross to use the shower. The place was dated and you can hear everything from your neighbors. The people staying in the room next to us were so loud. But I suppose that’s just luck.
Stayed 3 nights in Dec 2025

10/10 Excellent

Adriana

Stayed 1 night in Dec 2025

6/10 Okay

Jeffrey B

Stayed 3 nights in Nov 2025

10/10 Excellent

Raidel, Leander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service. Great hotel
Stayed 3 nights in Dec 2025

10/10 Excellent

Santiago

Stayed 3 nights in Dec 2025

10/10 Excellent

luz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes veryuch so courteus
Stayed 1 night in Dec 2025

10/10 Excellent

Riley

Stayed 1 night in Dec 2025

10/10 Excellent

Jerry James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is weary well located. Service is great and rooms are comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Jerry James

Stayed 1 night in Dec 2025