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Estelar Santamar Hotel & Centro de Convenciones

3.5 star property

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Photo gallery for Estelar Santamar Hotel & Centro de Convenciones

3 outdoor pools, pool umbrellas, pool loungers
Lobby sitting area
Beach bar
Front of property – evening/night
On the beach, white sand, beach umbrellas, beach towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Km. 8 Pozos Colorados, Santa Marta, Magdalena, 470006
  • Place, Cape Turtle Beach
    ‪14 min walk‬
  • Place, Zazue
    ‪3 min drive‬
  • Place, Bello Horizonte Beach
    ‪4 min drive‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Estelar Santamar Hotel & Centro de Convenciones

At Estelar Santamar Hotel & Centro de Convenciones, relax by one of the 3 outdoor swimming pools or spend the day at the beach where you can enjoy volleyball.
Estelar Santamar Hotel & Centro de Convenciones offers 134 accommodations with laptop-compatible safes and free toiletries. 32-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

This Santa Marta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.
During your stay at Estelar Santamar Hotel & Centro de Convenciones, you'll be within walking distance of Cape Turtle Beach. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, basketball and volleyball
  • 15 minutes on foot from Cape Turtle Beach and a 2-minute drive from Zazue
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Estelar Santamar Hotel & Centro de Convenciones, you'll find 3 outdoor swimming pools, a fitness centre, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 1755 square feet (163 square metres) and includes a conference centre. Spa services, a terrace, and an arcade/games room are also featured at the family-friendly Estelar Santamar Hotel & Centro de Convenciones. Free self parking is available.

This 3.5-star Santa Marta hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10:30 AM.
Restaurante Origen – This fine-dining restaurant serves breakfast, lunch and dinner.
La Pizzeria – This restaurant only serves brunch. Open daily.
Chiringuito – On-site sports bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10:30 AM for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chiringuito
  • La Pizzeria
  • Restaurante Origen

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Gym
  • Kayaking
  • Personal motorised watercraft
  • Racquetball/squash

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (1,755 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (132 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1978
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Estelar Centro Convenciones
Estelar Hotel & Centro Convenciones
Estelar Santamar
Estelar Santamar Centro Convenciones
Estelar Santamar Hotel & Centro Convenciones
Hotel Santamar
Santamar Hotel
Estelar Santamar Hotel Santa Marta
Estelar Santamar Santa Marta
Estelar Santamar Hotel Centro Convenciones Santa Marta
Estelar Santamar Hotel Centro Convenciones
Estelar Santamar Centro Convenciones Santa Marta
Estelar Santamar Hotel Centro de Convenciones
Estelar tamar Centro Convenci
Estelar Santamar Hotel & Centro de Convenciones Hotel
Estelar Santamar Hotel & Centro de Convenciones Santa Marta

Estelar Santamar Hotel & Centro de Convenciones Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 273 out of 561 reviews
Rating 8 - Good. 191 out of 561 reviews
Rating 6 - Okay. 64 out of 561 reviews
Rating 4 - Poor. 17 out of 561 reviews
Rating 2 - Terrible. 16 out of 561 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and amenities
Stayed 7 nights in Jan 2026

8/10 Good

Ronald

Liked: Cleanliness, property conditions & facilities
The proximity of room to beach was wonderful. Staff was very friendly and responsive. The room was fair, nothing special or out of ordinary. The breakfast first day was acceptable however the breakfast on second day was more of a 1 star hotel quality. I couldn’t eat any of it because it looked undercooked and very little of everything. Staff couldn’t deal with amount of people. The dinner meal we had first night was very delicious and appetizing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ludy Ximena

Stayed 5 nights in Jan 2026

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes rooms were great and the staff was very nice
Stayed 5 nights in Jan 2026

8/10 Good

Alonso

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The overall feel/atmosphere was wonderful. The bathrooms do need some work though
Stayed 4 nights in Dec 2025

8/10 Good

Jose

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service and big clean room
Stayed 5 nights in Nov 2025

10/10 Excellent

Evaristo

Stayed 3 nights in Jul 2025

10/10 Excellent

Tefa

Stayed 1 night in Sep 2025

10/10 Excellent

Jean-pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ignacio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene un ambiente muy tranquilo, ideal para familias. Cuentan con personas de seguridad en la playa que te hacen sentir más seguro. La comida que ofrece el hotel es de muy buena calidad. Una excelente experiencia si quieres ir a descansar.
Stayed 4 nights in Jul 2025

4/10 Poor

ana paola

Liked: Cleanliness, property conditions & facilities
Las habitaciones son limpias y el servicio en el restaurante fue muy bueno. Sin embargo los precios de los platos que ofrecen para el almuerzo y cena son demasiado costosos. Lo que me parecio terrible fue que una masajista llamada "Janeth"que era parte del hotel y que hace masajes en la playa, me hizo un masaje el cual me dejo sin poder caminar al siguiente dia. Yo me deje hacer el masaje ya que uno de los trabajadores del bar Chiringuito me confirmo que la señora Janeth trabajaba para el hotel y que era de confiar. Yo me queje con la jefe de administracion. Ella me dijo que hablaria con las personas de Chiringuito. Al parecer la masajista fue contratada por el jefe de seguridad del hotel. Ella portaba el chaleco morado al igual que el resto del personal que trabaja en el hotel. Desafortunadamente, no me dieron ninguna ninguna respuesta. Tuve que pagar el.l servicio médico. Realmente no recomendaria este hotel a mis familiares ni amigos.
Stayed 3 nights in Jul 2025

6/10 Okay

Thomas

Travelled with family and small children
Disliked: Cleanliness
This hotel isn't managed well. We waited 10 minutes at the beach bar before 8 workers talking amongst themselves decided to serve us. Staff was friendly. Pool area was gross. We stayed 3 nights and the pool was never cleaned.
The pools had lots of algae growing on the bottom.
Leaves and other things that were never removed.
Pool area. There's a lot of bird droppings that were never cleaned up over a 3 day stay.
Black mold on the toilet.
Stayed 3 nights in Jul 2025

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, property conditions & facilities
The service was excellent, the hotel needs some iprovement in the rooms. Great location. The food was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

JUAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach and staff
Stayed 5 nights in Nov 2024

8/10 Good

Larry

Travelled with family
Liked: Cleanliness
Great hotel for the price. Staff was really friendly. Bar and food were good but service was slow. Great pool and huge sandy beaches. Noise from aircraft is irritating but not constant. Not a lot of outside the resort facilities nearby. Low cost friendly taxis always available. Would recommend for a family vacation spot.
Stayed 5 nights in Feb 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Evaristo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely i recommend, i will comeback..
Stayed 2 nights in Feb 2025

10/10 Excellent

José A

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

John

Stayed 1 night in Dec 2024

8/10 Good

Pierre

Travelled with family, Travelled with partner
Liked: Staff & service
The hotel staff is very friendly and they do a lot to entertain the guests. The pools are small and dirty, and some of the facilities were closed and under maintenance, and it is high season.
Stayed 5 nights in Dec 2024

8/10 Good

STELLA

Lot of mosquitoes around the lobby and hallways.
Stayed 3 nights in Dec 2024

6/10 Okay

Eliana

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Francy

Stayed 1 night in May 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En servicio tal parece que tienen poco personal. Todos muy amables.
Stayed 4 nights in Aug 2024

2/10 Terrible

David

Stayed 2 nights in Jul 2024