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Cayena by Masaya Collection

3.0 star property

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Photo gallery for Cayena by Masaya Collection

Aerial view
On the beach, sun-loungers, beach towels
Standard Double Room, Pool View | In-room safe, free WiFi, bed sheets
Suite, Beach View | Bathroom
Suite, Beach View | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
KM 39 TRONCAL DEL CARIBE, Guachaca, Santa Marta, Magdalena, 470009
  • Place, Costeño Beach
    ‪19 min walk‬
  • Place, Rodadero Beach
  • Place, Bello Horizonte Beach
  • Airport, Santa Marta (SMR-Simon Bolivar)

Room options

View all photos for Standard Double Room, Pool View

Standard Double Room, Pool View | In-room safe, free WiFi, bed sheets

Standard Double Room, Pool View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Pool View

Superior Double Room, Pool View | In-room safe, free WiFi, bed sheets

Superior Double Room, Pool View

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Pool View

Junior Suite, Pool View | In-room safe, free WiFi, bed sheets

Junior Suite, Pool View

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Beach View

Suite, Beach View | In-room safe, free WiFi, bed sheets

Suite, Beach View

  • 35 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

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About this property

Cayena by Masaya Collection

Beachside hotel to enjoy outdoor pool and sand beach
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include spa services, dry cleaning and laundry facilities. Change of towels is available on request
Cayena by Masaya Collection offers 10 accommodations with a safe. This Santa Marta hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Cayena by Masaya Collection, you'll be within walking distance of Costeño Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry and wedding services
  • 14 minutes by car from Tayrona National Natural Park and 7 minutes from Macondo Labyrinth
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, spa services, and a garden are also featured at Cayena by Masaya Collection. Limited free parking is available on a first-come, first-served basis.

This 3-star Santa Marta hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 11:30 AM.
Restaurante Cayena – On-site restaurant.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of COP 90,000; reservation required

Restaurants on site

  • Restaurante Cayena

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: COP 60000 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 60000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: COP 90000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 47910
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Masaya Collection Cayena Hotel
Masaya Collection Cayena Guachaca
Masaya Collection Cayena Hotel Guachaca

Cayena by Masaya Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at Cayena. The standard room was spacious and well appointed. The food was yummy and the staff superb. Andrew in particular helped us for over an hour change a flight. I highly recommend this hotel. We had a rental car which helped to get around to area sites as the hotel is a bit remote.
Stayed 10 nights in Nov 2025

10/10 Excellent

Wynn

Travelled with group
Liked: Cleanliness, staff & service, amenities
We had a wonderful stay at Cayena. The rooms are spotless, beds comfortable, warm showers and ac worked well. The hotel staff are very friendly and helpful and we loved that we could go to the beach club next door which was a bit more active or stay at our hotel which was quieter. The food at both restaurants was delicious. I would highly recommend Cayena if you’re looking to explore this area.
Stayed 2 nights in Nov 2025

6/10 Okay

JUAN

Stayed 3 nights in Oct 2025

10/10 Excellent

Muhidin

Liked: Cleanliness, staff & service, amenities
Freundliches Personal, schöne Anlage
Stayed 3 nights in Nov 2025