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Hotel Casa Jum

3.5 star property
VIP Access

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Photo gallery for Hotel Casa Jum

Exterior
1 bedroom, minibar, in-room safe, desk
Apartment, 3 Bedrooms | Living area | Flat-screen TV
Apartment, 3 Bedrooms | Private kitchen | Eco-friendly cleaning products
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Room service
  • Breakfast available
  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago, 51000
  • Casino Gran Almirante
    ‪5 min drive‬
  • Monument to the Heroes of the Restoration
    ‪7 min drive‬
  • Estadio Cibao
    ‪9 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury

Luxury | 1 bedroom, minibar, in-room safe, desk

Luxury

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | 1 bedroom, minibar, in-room safe, desk

Apartment, 3 Bedrooms

  • 153 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Royal Suite

Royal Suite | 1 bedroom, minibar, in-room safe, desk

Royal Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Superior

1 bedroom, minibar, in-room safe, desk

Executive Superior

  • 300 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room

Executive Single Room | Safe

Executive Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | 1 bedroom, minibar, in-room safe, desk

Deluxe Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 350 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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The price is €40
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includes taxes & fees
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About this property

Hotel Casa Jum

Hotel in Santiago de los Caballeros with full-service spa and free valet parking
A full-service spa, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a business centre and a meeting room. Housekeeping is available on request.
Hotel Casa Jum offers 9 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and bidets.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include facials, body scrubs and manicures and pedicures. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Casa Jum. During your stay, you'll be close to Centro Leon. Features include free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Casa Jum
  • Full breakfast served daily for a fee
  • Treat yourself to massages, facials or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Centro Leon and a few minutes from Cinemacentro Cibao
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge
Hotel Casa Jum offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Casa Jum. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Santiago de los Caballeros hotel.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 10:30 AM.
Casa Jum – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Jum

Things to do

  • Bicycle storage
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 7 and older

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Airport shuttle fee: USD 30 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hotel Casa Jum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hostal Casa Jum Hostel Gurabo
Hostal Casa Jum Hostel
Hostal Casa Jum Gurabo
Hotel Casa Jum Santiago
Casa Jum Santiago
Casa Jum
Hostal Casa Jum
Hotel Casa Jum Santiago de los Caballeros
Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel
Hotel Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel Santiago de los Caballeros

Hotel Casa Jum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 286 out of 402 reviews
Rating 8 - Good. 75 out of 402 reviews
Rating 6 - Okay. 24 out of 402 reviews
Rating 4 - Poor. 10 out of 402 reviews
Rating 2 - Terrible. 7 out of 402 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ivana

Stayed 3 nights in Mar 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

4/10 Poor

Adancia

Business traveller
Disliked: Amenities, property conditions & facilities
Disappointed !
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Jan 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff, spacious and clean room.
Stayed 1 night in Jan 2025

8/10 Good

Jorge

Stayed 1 night in Jan 2025

8/10 Good

Medalinne

Stayed 2 nights in Jan 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my fourth time staying at Casa Jum. When driving from New York with the night flight, we land at 2 AM, and spending the night in Santiago is most convenient. The hostel staff will communicate with you in advance about your arrival time, so the night guard was aware. The rooms and bathrooms are clean, there is hot water and AC in all rooms. TV as well, and wifi. I wish they had breakfast options, like egg and fruit salad. I always have to go to the supermarket first to get something to eat in the morning.
Stayed 1 night in Sep 2024

6/10 Okay

LePres

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Showers in certain items in the bathroom were not fully complete due to construction water will get everywhere. There was no pools. The hotel was under renovation and there was a lot of noise while sleeping through the construction.

10/10 Excellent

Jo a

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 4 nights in Nov 2024

10/10 Excellent

Rafael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Facility under remodeling, some materials in the way.
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in Nov 2024

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 2 nights in Nov 2024

8/10 Good

KUY CHUL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, clean and calm..
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

melvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nixzaliz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien trato comods cama encantada
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J’ai passé un très bon temps j’ai été bien reçu aussi, le seul bémol était le prix des repas qui sont beaucoup trop dispendieux
Stayed 1 night in Oct 2024

10/10 Excellent

Yamilka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bsnne
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food were great room was fine, AC took a while to cool off but that is every place here. Would stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rose

Travelled with family
Liked: Amenities
It was lovely and the staff too.
Stayed 1 night in Aug 2024

6/10 Okay

Luz

Stayed 1 night in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Just great…
Stayed 1 night in Aug 2024