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AC Hotel by MarriottĀ® Santiago Cenco Costanera

3.0 star property

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Photo gallery for AC Hotel by MarriottĀ® Santiago Cenco Costanera

2 bars/lounges
2 bars/lounges
2 bars/lounges
Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, rollaway beds
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Vitacura, Providencia,130, Santiago, Santiago, 7550006
  • Place, Costanera Center
    ā€Ŗ1 min walkā€¬
  • Place, Gran Torre Santiago
    ā€Ŗ4 min walkā€¬
  • Place, Apoquindo
    ā€Ŗ4 min walkā€¬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ā€Ŗ23 min driveā€¬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Single Beds

10.0 out of 10
Exceptional
(25 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

AC Hotel by MarriottĀ® Santiago Cenco Costanera

This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
AC Hotel by MarriottĀ® Santiago Cenco Costanera offers 249 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at AC Hotel by MarriottĀ® Santiago Cenco Costanera. During your stay, you'll be connected to a shopping centre and just a quick walk from Costanera Center. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 7 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Steps from Costanera Center and 6 minutes by car from Parque Arauco Mall
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and 7 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, multilingual staff, and a garden are also featured at the business-friendly AC Hotel by MarriottĀ® Santiago Cenco Costanera. Parking is available for a fee.

This 3-star Santiago hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 11:00 AM.
AC Hotel by MarriottĀ® Santiago Cenco Costanera has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; USD 17 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • Grocery/convenience store
  • Rollaway/extra bed (surcharge)

Conveniences

  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets: USD 50 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17 per person
  • Self-parking fee: USD 25 per day
  • Pet fee: USD 50 per accommodation, per day
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not have a front desk. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Hotel Costanera Center
Ac Santiago Costanera Center
Ac Costanera Center
AC Hotel Santiago Costanera Center
AC Hotel by MarriottĀ® Santiago Cenco Costanera Hotel
AC Hotel by MarriottĀ® Santiago Cenco Costanera Santiago
AC Hotel by MarriottĀ® Santiago Cenco Costanera Hotel Santiago

AC Hotel by MarriottĀ® Santiago Cenco Costanera Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 296 out of 389 reviews
Rating 8 - Good. 64 out of 389 reviews
Rating 6 - Okay. 17 out of 389 reviews
Rating 4 - Poor. 6 out of 389 reviews
Rating 2 - Terrible. 6 out of 389 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff were amazing. Rooftop bar has fantastic views over Santiago, very clean room with amazing views over the city and the breakfast was quality. Just to make a point, the staff are really good and super helpful.
View from the rooftop bar.
Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, comfortable and with a great view. Staff is very helpful and attentive. Having mall access through elevator is a plus. Access is complicated however...Uber drivers dont want to pick up from entrance. There is a 2 car drop off, but usually occupied by taxi cabs. Garage entrance is through different street with heavy traffic...the whole setup is a bit confusing at first, but a minor issue in comparison to all the pluses.
Room with a view
Luna Bar on 17th floor
Stayed 13 nights in Jan 2026

10/10 Excellent

Matt

Stayed 4 nights in Jan 2026

8/10 Good

Stephen

Liked: Cleanliness
Disliked: Staff & service, amenities
Fridge was awful, it didn't work at all. Pillows were very uncomfortable but bed was OK. Check-in was very slow. Location was great, next to the train and shopping centres. Overall I wouldn't stay again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nasiha

Stayed 1 night in Jan 2026

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Staff was very helpful, room was not big but OK and clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Monder

Stayed 3 nights in Jan 2026

10/10 Excellent

Juan Pablo

Stayed 5 nights in Sep 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff seemed friendly, room was tidy, view was decent facing the Costanera tower
Stayed 3 nights in Dec 2025

10/10 Excellent

mary anne cion

Liked: Cleanliness, amenities, property conditions & facilities
perfect! staff are so nice! location!
Stayed 2 nights in Dec 2025

10/10 Excellent

Thomas, LOWELL

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect
Stayed 3 nights in Dec 2025

2/10 Terrible

Christian

No tienen dolor por el cliente
Stayed 1 night in Nov 2025

10/10 Excellent

Jose J.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
UbicaciĆ³n. Desayuno, personal
Stayed 2 nights in Dec 2025

10/10 Excellent

Fernando

Stayed 2 nights in Dec 2025

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Nov 2025

8/10 Good

Hernan

Stayed 5 nights in Nov 2025

10/10 Excellent

Chaitanya

Stayed 1 night in Nov 2025

10/10 Excellent

Victor

Stayed 2 nights in Sep 2025

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. This is a perfect business hotel, but very well situated with the new shopping mall below with many food options. Only comment I would recommend is that the breakfast be improved.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their personnel is amazing, I felt welcomed and they are very professional, congrats to them! Lunch was incredible, so tasty, really a 5 star hotel :) Only one thing that needs to be renewed is their air conditioning in the rooms, they are old and should be upgraded already, it is either too hot or too cold in the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Miguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general good experience. Access to Shopping center is very convenient, however, drop off and pick up areas are very limited despite it is possible via underground shopping center parking.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025