Hotel Andino

2.0 star property

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Photo gallery for Hotel Andino

Exterior
habitacion 1 | Bathroom
habitacion 10 | Free WiFi
Front of property
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

Map
2476 Lota, Santiago, Región Metropolitana, 7510603
  • Costanera Center
    ‪6 min walk‬
  • Parque Arauco Mall
    ‪4 min drive‬
  • Medical Center Hospital Worker
    ‪5 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

habitacion 10

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

habitacion 2

  • Sleeps 2
  • 2 Single Beds

habitacion 8

  • Sleeps 1
  • 1 Single Bed

habitacion 7

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

habitacion 11

  • Sleeps 1
  • 1 Single Bed

habitacion 4

  • Sleeps 2
  • 2 Single Beds

habitacion 9

  • Sleeps 1
  • 1 Single Bed

habitacion 5

  • Sleeps 2
  • 1 Queen Bed

habitacion 1

  • Sleeps 2
  • 1 Queen Bed

habitacion 3

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

habitacion 6

  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Hotel Andino

Hotel with free parking, a quick walk to Costanera Center
This hotel features a microwave in a common area, a fridge in a common area and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a TV in a common area are on-site. Housekeeping is available on request.
Hotel Andino offers 11 accommodations. This Santiago hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Hotel Andino, you're just a quick walk from Costanera Center. Features include free WiFi in public areas and free self-parking, plus concierge services.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Services include a concierge, luggage storage and a virtual front desk
  • Just a 2-minute drive from Costanera Center and 6 minutes from Medical Center Hospital Worker
Hotel Andino offers its guests concierge services, express check-out, and a television in common area. Public spaces have free WiFi. Hotel Andino also features a microwave in a common area, a fridge in a common area, and a water dispenser. Self parking is free.

Smoking is allowed in designated areas at this Santiago hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Things to do

  • TV in common areas

Conveniences

  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Virtual front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (51 centimetre high)

More

  • Designated smoking areas (fines apply)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Property is also known as

Hotel Andino Hotel
andino bed breakfast
Hotel Andino Santiago
Hotel Andino Hotel Santiago

Hotel Andino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 12 out of 27 reviews
Rating 8 - Good. 10 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 3 out of 27 reviews
Rating 2 - Terrible. 1 out of 27 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

dan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was kind and responsive over chat and in person. Stay away from the coffee shop in the premises. The staff is rude, slow, and the food is pretry bad. There is mold and water damage in several walls in my room, the room is very noisy because the kitchen is right behind the room the Wi-Fi works although choppy. There are no hooks in the bathroom. The toiletries they give you are very bad. There's no blackout shades for the window. The hallway flooring is in very bad shape worn out but walkable
Stayed 3 nights in Nov 2024

8/10 Good

Igor

Stayed 1 night in May 2024

4/10 Poor

Elena

Stayed 3 nights in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia, lugar cómodo y super tranquilo. Encantado volveré.
Stayed 1 night in May 2024

10/10 Excellent

Fabián

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucho mejor de lo que esperaba. :)
Stayed 2 nights in Apr 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto desde el check inn hasta la llegada servicio muy amable y coordial desayuno bueno para el valor de la estadia En general todo de maravillas felicitaciones
Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs

Received an email the evening before saying they were fully booked and I could not stay despite having paid in full. Would not answer the phone. Took an hour to respond to WhatsApp messages. Apparently bookings via this app are subject to availability so not guaranteed. This was over a week ago and I am still waiting on a refund. Hotels.com have been provided with evidence that I was denied access but have so far failed to issue my refund.
Stayed 6 nights in Mar 2024

10/10 Excellent

Alicia Viviana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

VINICIUS

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, room comfort

Providencia económico

Bien ubicado, servicio básico y económico. Tiene una cafetería que se puede tomar café aunque no todos los días.
Stayed 3 nights in Aug 2024

8/10 Good

Marcela

Stayed 4 nights in Nov 2024

10/10 Excellent

FRANK LUCIANO S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hostel simples, bem localizado e staff simpático

Hostel simples mas super bem localizado. Fiquei no quarto 8, para uma pessoa e com banheiro privativo. É um prédio bem antigo, então o banheiro precisa de uma reforma, mas atendeu bem. Roupas de camas bem limpas e cama confortável. Wi FI funcionou bem. Não há recepção, as instruções vem todas via whatsapp e sempre me respondiam quando eu precisava. Na entrada no hostel tem um café, com muitas opções e funcionários simpáticos. O Nicolas e equipe me atenderam muito bem. A localização é maravilhosa, da para ir a pé no sky costanera e shopping que fica anexo ao prédio.
Stayed 4 nights in Sep 2024

8/10 Good

jocelyn aiko

Liked: Cleanliness, property conditions & facilities
En general tranquilo
Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa vieira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Patricio

Stayed 1 night in Aug 2024

10/10 Excellent

Rosiane

Stayed 5 nights in Aug 2024

10/10 Excellent

Vanessa vieira

Stayed 5 nights in Aug 2024

10/10 Excellent

Jesus

Stayed 2 nights in Jul 2024

6/10 Okay

Juan

Disliked: Cleanliness, staff & service

Peor de lo que parece

La habitación estaba bien. El baño compartido consistía en un inodoro y una ducha para más de diez habitaciones, lo cual tuvo efectos en la disponibilidad y la limpieza. No reponen shampoo (no hubo en los tres días, los dispensadores estaban como nuevos). El personal del Hostel trabaja a deshoras de los requeridos para un alojamiento: no me pudieron confirmar la reserva porque era feriado, por lo cual tuve que llegar al otro día del feriado cruzando los dedos para que mi reserva estuviera ok. Luego no estuvieron disponibles para cobrar a lo largo de la estancia y me trasladaron el problema a mi. No fui buscando un alojamiento top, pero me encontré con carencias en servicios esenciales
Stayed 3 nights in Jul 2024

4/10 Poor

Marcelo

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Decía desayuno incluido, y cobraron el desayuno aparte.

8/10 Good

Tsukamoto

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service

Hotel com boa localização mas precisa de melhorias

Hotel muito bem localizado em Providência, a 5 minutos a pé do Costanera Center, Metrô e próximo de principais pontos turísticos e bairros boêmios de Santiago. Me hospedei em um quarto de solteiro. O hotel em si está em boas condições, mas não é novo e precisa de reformas. Piso do hotel, as portas e as camas são de madeira, há apenas um banheiro para todos os hóspedes, precisando levar shampoo, condicionador e sabonete. As geladeiras também são compartilhadas e não há dentro dos quartos. O Wi-Fi oscila constantemente (no quarto 9 praticamente não funciona. Precisei sentar na mesa em frente ao quarto para conectar a rede). Pontos positivos: Atendimento muito bom, café da manhã ok, limpeza impecável, cama muito confortável, água disponível e auto check-in e check-out A melhorar: Wi-Fi que oscila constantemente, ventilação do quarto 9 é inexistente, muito quente durante o dia, não é possível evitar a entrada da luz solar durante a manhã e horário do café da manhã inicia muito tarde e disponibilizar mais um banheiro.
Vista do quarto 9
Cortina não fecha completamente
Stayed 5 nights in Mar 2024

8/10 Good

Mohammad

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Opción buena, bonita y barata cerca de todo.

Buena opción en un excelente sector de Providencia, desayuno preciso, habitación comoda. Solo falta un poco de ventilación o aire acondicionado en la habitación
Stayed 1 night in Jan 2024