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Hotel Nippon

3.0 star property

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Photo gallery for Hotel Nippon

Minibar, in-room safe, individually decorated, individually furnished
Free buffet breakfast
Garden
Front of property
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Barón Pierre de Coubertín 62, Santiago, Region Metropolitana, 8330018
  • Place, Pontifical Catholic University of Chile
    ‪5 min walk‬
  • Place, Lastarria District
    ‪6 min walk‬
  • Place, Santa Lucia Hill
    ‪9 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪18 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, individually decorated, individually furnished

Single Room

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Minibar, in-room safe, individually decorated, individually furnished

Double Room

7.4 out of 10
Good
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Minibar, in-room safe, individually decorated, individually furnished

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Twin Room

7.4 out of 10
Good
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

Room Standard With Street View

  • 35 sq m
  • Sleeps 4

View all photos for Single Room Standard

Minibar, in-room safe, individually decorated, individually furnished

Single Room Standard

  • 12 sq m
  • Sleeps 2

View all photos for Double Room Standard

Minibar, in-room safe, individually decorated, individually furnished

Double Room Standard

  • 12 sq m
  • Sleeps 3

View all photos for Twin Room Standard

Minibar, in-room safe, individually decorated, individually furnished

Twin Room Standard

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 3

View all photos for Triple Room Standard

Minibar, in-room safe, individually decorated, individually furnished

Triple Room Standard

  • 20 sq m
  • Sleeps 4

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About this property

Hotel Nippon

Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Hotel Nippon offers 36 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 25-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Santiago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Nippon, you're just a quick walk from Plaza Baquedano. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at RESTAURANT VIÑAS DE CHILE
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute drive from Plaza de Armas and a few minutes from Costanera Center
  • Beach, local-area and shopping centre shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 3617 square feet (336 square metres) and includes a conference centre. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Nippon. An area shuttle within 100 km and a beach shuttle are available for a fee. Free self parking is available.

This 3-star Santiago hotel is smoke free.

Guests are served a free buffet breakfast.
RESTAURANT VIÑAS DE CHILE – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Area shuttle (surcharge) up to 100 km
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • RESTAURANT VIÑAS DE CHILE

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (3,617 square foot of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Nippon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Nippon
Hotel Nippon Santiago
Nippon Santiago
Hotel Nippon Hotel
Hotel Nippon Santiago
Hotel Nippon Hotel Santiago

Hotel Nippon Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 40 out of 131 reviews
Rating 8 - Good. 46 out of 131 reviews
Rating 6 - Okay. 25 out of 131 reviews
Rating 4 - Poor. 17 out of 131 reviews
Rating 2 - Terrible. 3 out of 131 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Katie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only okay.

Very basic room. TV service didnt work, internet was unreliable. Very loud music coming from downstairs late into the night when we were trying to sleep. Parking seemed relatively secure.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quiet and clean.You could tell they kept everything up.It was good for tour operators and the trips we booked.
Stayed 7 nights in Mar 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel in Santiago for the price

Nice budget hotel, bit tired in places but fairly clean. Really helpful and friendly staff - organised and airport transfer super quick and allowed me to check in early. There is a bit of road noise but it's not a particularly busy road late at night.
Stayed 3 nights in Oct 2024

10/10 Excellent

Francis

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel close to the plaza, close to two subway stops as well.
Stayed 3 nights in Aug 2024

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Get what you pay for!

The staff was really good and spoke very good english. The breakfast was just coffee, juice, toast and some type of sliced meat, but it was fine. The room was disappointing; no refrigerator, no coffee pot, basically just the beds and a small table. The beds were ok, the pillows were shot.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente el Hiddenbar. Lo recomiendo.
Stayed 1 night in Jul 2022

8/10 Good

Nathan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Mediochre hotel

Receptionist had us wait outside for about 45 minutes. First he said there was no reservation to my prebooked reservation and then he said no rooms and then some rooms popped up. Was a disappointing first impression and not how clients to a hotel should be treated. Once we were in, everything was in order. Room was clean and comfy, TV too small, breakfast is very mediochre. Due to covid, everything is closed inside. MEDIOCHRE
Stayed 2 nights in Apr 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Positive The room dimentions, the bed confort, the safety box Negative Hotel is very near the conflict área Air Condictioner old & noisy The staf went out at 31Dez without cleanning the room :(
Stayed 3 nights in Dec 2019

8/10 Good

Birte, Peterborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Metro and easy to get around , a very nice place to eat right next door, brought our own wine
Stayed 2 nights in Dec 2019

4/10 Poor

Peter

Liked: Property conditions & facilities
Disliked: Staff & service

Ok choice if you don't expect an IVA refund

The hotel was of acceptable standard and well located, with an adequate breakfast. But the desk staff completely mis-handled the 19% IVA tax, so I definitely cannot recommend them. I contacted them twice beforehand about IVA handling (no reply) and then told the desk person at check-in that I was a foreigner. My Spanish isn't great but she said the price listed and charged had excluded IVA, so I left the matter until I had a chance to double-check. The Hotels.com confirmation clearly stated that the price "includes taxes and fees", meaning that the IVA deduction should have been applied. So I showed this to the desk manager, Andreina, on checkout. With this evidence, she agreed that the price we'd been charged should be reduced by "$12" - which she said she would refund to our card the next day. Unfortunately, this did not happen. When I emailed Andriena at the end of our travels she claimed the price on the listing didn't include IVA. I reminded her of our discussion at the desk and sent a screenshot of the Hotels.com price page showing the "includes...taxes" wording. That was a week ago - no reply at all. This is very poor behaviour and very different from our experience in other places in Chile. I see that there have been other reviews of Hotel Nippon mentioning issues with IVA. Simply put - if you don't want to handle it properly, then don't advertise misleading prices which imply that it is included. There are other, more honest, places to stay in Santiago.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities
Room was extremely small, no complimentary drinking water, gave unnecessary concern about missing PID.
Stayed 1 night in May 2019

8/10 Good

Howard

Liked: Cleanliness, staff & service, room comfort

Ok Nippon

We felt the hotel could do with a makeover. The rooms were a little tired.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Near to down town which is good
Stayed 2 nights in Mar 2019

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

Yl, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and good breakfast. Staff are friendly. The shower door seems not sealed well, which was leaking water.
Stayed 3 nights in Dec 2018

6/10 Okay

Jenny, Sydney

Liked: Cleanliness, room comfort

Convenient and safe area

I have mixed feelings about this hotel. Location is fine and within walking distance to lots of Santiago attractions. After being initially charged an extra 19% tax for paying in Chilean peso (reception said in English it was 1.19% so probably something lost in translation) hotel did finally let me switch to $US payment to avoid the tax after initially refusing that request. My understanding is that foreigners don’t need to pay that tax if hotel copies your immigration paperwork and has applied for exception for hotel with government. Beds are very comfortable and room is spacious. Bathrooms do need an update and some electricity switches weren’t working in room. Breakfast is OK but bread was hard as a riock. Don’t rely on reception calling you a taxi on departure. When I asked, they were going to call someone from far away and ‘pray that they would come’. We ended up walking down the street with suitcases and had a cab in 3 minutes. If you are looking for a basic place then hotel is fine, but we will look elsewhere in future.
Stayed 2 nights in Jul 2018

6/10 Okay

Francesca

Liked: Staff & service
Disliked: Property conditions & facilities

Needs some TLC

Nice and helpful staff. The hotel needs some TLC. In my room it was difficult to mix cold and hot water and the bath drain didn't work properly. Having stayed in other locations in Santiago I have seen better value for money.
Stayed 2 nights in Nov 2017

8/10 Good

Mariola, Toronto

Liked: Staff & service, room comfort

Very close to all major Santiago attractions

The hotel has super location, close to all major attractions: Plaza de Armas, Cerro Santa Lucia, Cerro San Cristobal. It is a small hotel, but it has all required facilities, the rooms are clean, the breakfast is ok. We had to switch rooms because of pipe noise, but the staff was very accommodating. And they have free parking if you travel by car!!!
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stayed and highly recommend

We stayed for two nights Independent weekend in July.We had 3 people and luckily booked a room with 3 separate beds. Location:Very convenient,in the city center, near metro station Baquedano Price:Reasonable Staff:Friendly,some staffs doesn't speak good English. Space:Adequate size with laminate floor comfort: Room temperature were cozy, bedding are soft and warm Bath:A little outdated, water was hot. Wi-Fi:Good speed Breakfast buffet: Nicely arranged. bread,fruit, yogurt,cereal, egg, sausage, cheese, coffee, juice, you name it. You may be asked the room number while entering the dinning room. Service: You can store your luggage before check in and after check out.

10/10 Excellent

Jenee, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value

Overall great

4/10 Poor

Carlos, Boca, FL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible shower was too low and the bed was terrible

8/10 Good

Peter, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice at moderate cost

Apart from the fact that the hotel had misplaced our reservation (they had room and accommodated us), it was as expected and as reviewed. Small room but nice folks and OK continental breakfast.

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Quarto limpo, bem localizado, só senti falta de ter mais espelhos em um quarto quádruplo
Stayed 3 nights in Nov 2025

10/10 Excellent

Sebastião

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi tudo muito bom. Instalacoes, informações, limpeza
Stayed 7 nights in Sep 2025

10/10 Excellent

Ricardo

Stayed 9 nights in Jul 2025