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Hyatt Centric Santo Domingo

2.5 star property

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Photo gallery for Hyatt Centric Santo Domingo

Relax by the rooftop pool with a stunning city view.
Relax in this inviting room with a large window, beige sofa, and decorative wall panel.
Relax and socialize in this inviting space with a sofa, armchairs, and a large wooden table.
Enjoy a communal dining experience in our stylish dining area, featuring long tables and comfortable seating.
Relax in the stylish seating area with comfortable sofas and a bar, surrounded by lush greenery.

Popular amenities

  • Gym
  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Parking included

Explore the area

Map
Avenida Winston Churchill Esq., Paseo de los Locutores, Parque Habitat, Santo Domingo, 10150
  • Blue Mall
    ‪13 min walk‬
  • Malecon
    ‪3 min drive‬
  • Agora Mall
    ‪3 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, 2 Double Beds (High Floor)

  • 36.4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (High Floor)

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 36.4 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Neds)

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, 2 Double Beds (Neds)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, 1 King Bed, Accessible

  • 59.5 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, down duvets, memory-foam beds, minibar

Premier Suite

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony

View from room

Deluxe Room, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down duvets, memory-foam beds, minibar

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 59.5 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Centric Santo Domingo

Hotel with free parking, near Blue Mall
Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a rooftop terrace and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hyatt Centric Santo Domingo offers 127 air-conditioned accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. Cable televisions are provided.

Bathrooms include a shower, slippers and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Hyatt Centric Santo Domingo, you're just a quick walk from Acropolis Center. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • 12 minutes by foot from Blue Mall and a 3-minute drive from Malecon
  • Airport and beach shuttle service available for a fee
Hyatt Centric Santo Domingo offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A rooftop terrace, multilingual staff, and concierge services are also featured at Hyatt Centric Santo Domingo. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Santo Domingo hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Burble Rooftop Bar – On-site bar.
Aon Food & Mood – On-site buffet restaurant. Open daily.
Lobby Bar – On-site bar. Open daily.
Caobana Coffee Bar – On-site café. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 32 to 32 for adults and USD 32 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Aon Food & Mood
  • Burble Rooftop Bar
  • Caobana Coffee Bar
  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (84 centimetre high)
  • Height-adjustable showerhead
  • Lift (99 centimetre wide door)
  • Magnifying mirror
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 32.00 to 32.00 for adults and USD 32.00 to 32.00 for children
  • Airport shuttle fee: USD 95 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hyatt Centric Santo Domingo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Centric Santo Domingo Hotel
Hyatt Centric Santo Domingo Piantini
Hyatt Centric Santo Domingo Santo Domingo
Hyatt Centric Santo Domingo Hotel Santo Domingo

Hyatt Centric Santo Domingo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 74 out of 90 reviews
Rating 8 - Good. 12 out of 90 reviews
Rating 6 - Okay. 1 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 2 out of 90 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended!
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in Apr 2025

8/10 Good

Runier, Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

8/10 Good

Rinaldy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Missing disposable sandals and toothpaste
Stayed 1 night in Apr 2025

8/10 Good

Rinaldy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, the thing that I could complaint was that were missing disposable sandals and toothpaste
Stayed 1 night in Apr 2025

10/10 Excellent

Omar

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Newly built, food was great and staff very professional. Stayed here twice and will be staying most of my trips to Santo Domingo, these people are like family!
Stayed 1 night in Mar 2025

8/10 Good

Sayuri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Antonia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent upon my arrival. Very convenient to work location. Highly recommend.
Stayed 3 nights in Apr 2025

2/10 Terrible

Yeudy

Stayed 3 nights in Mar 2025

10/10 Excellent

Larissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso y bien ubicado hotel

Hotel nuevo, exclente estrucutura y ubicación, ame la decoración, las habitaciones muy confortable, solamente la temperatura del aire a acondicionado con el clima de la ciudad tienen que manejar que el aire no se apague autoamticamente durante su uso.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenard Franklyn, Providenciales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value excellent service. Staff made it happen.
Stayed 1 night in Mar 2025

10/10 Excellent

Ramphies

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

The hotel is beautiful very comfortable and clean. Staff were great, very friendly and attentive.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gustavo

Liked: Cleanliness
Stayed 2 nights in Feb 2025

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness, property conditions & facilities
This hotel was amazing as far as the hotel property but the experience we had checking in was horrible. We were traveling with 2 year old daughter and due to an issue with other hotel we had to rebook to this one immediately past midnight. Due to this the booking was made for next day not same night we were there. Front desk did not want accommodate us with child and update reservation. We were told we have to wait until 3am and PAY another $50 plus tax for early check in when we were technically a late check in and leaving by 10am that morning. Hotel was amazing, check in process and accommodation the worst.
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stupendous

Absolutely great experience. The staff, the hotel conditions, the cleanliness of the room superb. Will be staying here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Evelio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Henry, BRONX

Stayed 1 night in Feb 2025

10/10 Excellent

Eddy, Santiago

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel In Santo Domingo. Highly recommended
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room and I have never stayed in a room with a giant cement column in the room.
Stayed 1 night in Feb 2025

10/10 Excellent

carlos

Stayed 1 night in Jan 2025

10/10 Excellent

Pedro

Business traveller
Liked: Cleanliness, property conditions & facilities
Great experience, fantastic staff
Stayed 1 night in Feb 2025

10/10 Excellent

Julio c

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel extremely good customer service. I love everything about it.
Stayed 5 nights in Feb 2025