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Hyatt Centric Santo Domingo

4.0 star property

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Photo gallery for Hyatt Centric Santo Domingo

Exterior
Premier Suite | Premium bedding, down duvets, memory-foam beds, minibar
Restaurant
Restaurant
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

View in a map
Avenida Winston Churchill Esq., Paseo de los Locutores, Parque Habitat, Santo Domingo, 10150
  • Place, Blue Mall
    ‪13 min walk‬
  • Place, Malecon
    ‪3 min drive‬
  • Place, Agora Mall
    ‪3 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Neds)

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, 2 Double Beds (Neds)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down duvets, memory-foam beds, minibar

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony

View from room

Deluxe Room, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Suite

Premier Suite | Premium bedding, down duvets, memory-foam beds, minibar

Premier Suite

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, 2 Double Beds (High Floor)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, 1 King Bed, Accessible

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Centric Santo Domingo

Hotel with free parking, near Blue Mall
Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a rooftop terrace and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hyatt Centric Santo Domingo offers 127 air-conditioned accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. Cable televisions are provided.

Bathrooms include a shower, slippers and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Hyatt Centric Santo Domingo, you're just a quick walk from Acropolis Center. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • 12 minutes by foot from Blue Mall and a 3-minute drive from Malecon
  • Airport and beach shuttle service available for a fee
Hyatt Centric Santo Domingo offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A rooftop terrace, multilingual staff, and concierge services are also featured at Hyatt Centric Santo Domingo. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Santo Domingo hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Burble Rooftop Bar – On-site bar.
Aon Food & Mood – On-site buffet restaurant. Open daily.
Lobby Bar – On-site bar. Open daily.
Caobana Coffee Bar – On-site café. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 32 to 32 for adults and USD 32 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Aon Food & Mood
  • Burble Rooftop Bar
  • Caobana Coffee Bar
  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (84 centimetre high)
  • Height-adjustable showerhead
  • Lift (99 centimetre wide door)
  • Magnifying mirror
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 26 September to 28 September:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 32.00 to 32.00 for adults and USD 32.00 to 32.00 for children
  • Airport shuttle fee: USD 95 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hyatt Centric Santo Domingo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Centric Santo Domingo Hotel
Hyatt Centric Santo Domingo Piantini
Hyatt Centric Santo Domingo Santo Domingo
Hyatt Centric Santo Domingo Hotel Santo Domingo

Hyatt Centric Santo Domingo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 126 out of 148 reviews
Rating 8 - Good. 15 out of 148 reviews
Rating 6 - Okay. 4 out of 148 reviews
Rating 4 - Poor. 1 out of 148 reviews
Rating 2 - Terrible. 2 out of 148 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best experience at the Hyatt Centric. The hotel is very clean, the staff is friendly and all the dinning options are excellent. I stayed longer than expected, and as a female alone in a foreign country I was a little worried about safety. Everyone in the hotel made me feel welcomed and safe. Shout out to Leo, Elvin, Dorrianny, Agripina for making my stay better!
Stayed 4 nights in Jul 2025

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect business stay property
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexey

Stayed 1 night in Aug 2025

10/10 Excellent

Anyelina

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Stayed 2 nights in Jul 2025

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, modern and well located
Stayed 1 night in Jul 2025

10/10 Excellent

Shmuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Kseniya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! We enjoyed our short stay. Very friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like all personel exellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Lenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Yobany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Edgar

Stayed 4 nights in May 2025

10/10 Excellent

Leury

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing—attentive, professional, and truly memorable. I would especially like to highlight Vladimir for his exceptional attention to detail and the outstanding customer service provided by his front desk team. John was a fantastic host, giving me a thorough tour of the property and showing me all the amenities. Erick, the bartender at the rooftop bar, made the evening unforgettable for all the guests. Last but not least the breakfast was AMAZING and Friendly Staff. I highly recommend this hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Aniskha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything! Good, clean, elevator had a pleasant scent all the time. Staff was friendly and accommodating.
Stayed 7 nights in Jun 2025

10/10 Excellent

Louis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Janiris, Miami

Stayed 1 night in Jun 2025

10/10 Excellent

Alan, Santee

Liked: Cleanliness, amenities, property conditions & facilities
Staff is great. They go all the way to take care of you.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in the middle of Santo Domingo
Stayed 1 night in Jun 2025

10/10 Excellent

Lerisse

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property is amazing. Cleanliness is A1. Great quality amenities and the front desk staff makes you feel right at home “Thomas was so attentive and cordial”. Strongly recommend this property, great location is in the middle of everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alan, Santee

Liked: Cleanliness, property conditions & facilities
Best quality/ price
Stayed 1 night in May 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025