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JW Marriott Hotel Santo Domingo

5.0 star property

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Photo gallery for JW Marriott Hotel Santo Domingo

Outdoor pool, pool umbrellas, pool loungers
Creator video
Exterior
Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk
Poolside views, serves lunch, dinner and happy hour

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Gym
  • Room service

Explore the area

View in a map
Winston Churchill Avenue No. 93,ensanche, Santo Domingo, Distrito Nacional, 10501
  • Place, Blue Mall
    ‪1 min walk‬
  • Place, Agora Mall
    ‪19 min walk‬
  • Place, Malecon
    ‪4 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 89 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • 93 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 89 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 3
  • 2 Queen Beds

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About this property

JW Marriott Hotel Santo Domingo

Luxury hotel with 24-hour fitness centre and rooftop terrace
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a rooftop terrace are on-site. Housekeeping is available on request.
JW Marriott Hotel Santo Domingo offers 150 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch LCD televisions come with premium digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at JW Marriott Hotel Santo Domingo. During your stay, you're just a quick walk from Blue Mall. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet in some public areas
  • Enjoy international cuisine and pool views while dining at Winstons Grill and Patio
  • English breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Blue Mall and a 4-minute drive from Malecon
JW Marriott Hotel Santo Domingo offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 7309 square feet (679 square metres) and includes conference space. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury JW Marriott Hotel Santo Domingo. For a fee, parking is available.

This 5-star Santo Domingo hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6 AM to 11 AM.
Winstons Grill and Patio – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required.
Vertygo 101 Lounge Bar – This poolside cocktail bar specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.50 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Secured, covered parking on site (USD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6 AM to 11 AM for a fee: USD 16 to 21 for adults and USD 13 to 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Vertygo 101 Lounge Bar
  • Winstons Grill and Patio

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7,309 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately USD 16 to 21 for adults and USD 13 to 17 for children
  • Fee for in-room wireless Internet: USD 12.50 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.50 per 24-hour period (rates may vary)
  • Covered self-parking fee: USD 10 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Marriott Santo Domingo
JW Marriott Hotel Santo Domingo
JW Marriott Santo Domingo
JW Santo Domingo
Marriott Hotel Santo Domingo
Marriott Santo Domingo
Santo Domingo Marriott
Jw Marriott Santo Domingo
JW Marriott Hotel Santo Domingo Hotel
JW Marriott Hotel Santo Domingo Santo Domingo
JW Marriott Hotel Santo Domingo Hotel Santo Domingo

JW Marriott Hotel Santo Domingo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 412 out of 582 reviews
Rating 8 - Good. 93 out of 582 reviews
Rating 6 - Okay. 41 out of 582 reviews
Rating 4 - Poor. 14 out of 582 reviews
Rating 2 - Terrible. 22 out of 582 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2025

8/10 Good

Jens, Puerto Plata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Antonio

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Had to wait after 5PM to get my room even when i am a platinum member
Stayed 2 nights in Jun 2025

10/10 Excellent

Adile

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

6/10 Okay

Chima

Liked: Cleanliness, property conditions & facilities
They had a mall with great restaurants in the mall
Stayed 5 nights in May 2025

10/10 Excellent

Eugenio

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location and the Blue Mall.
Stayed 4 nights in May 2025

10/10 Excellent

makeup and scrubs

Stayed 1 night in May 2025

10/10 Excellent

Mark

Stayed 1 night in Apr 2025

10/10 Excellent

Jesse

Stayed 1 night in Mar 2025

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great location for shops and dining options. Unfortunately property was a little run down. Rooms need to be renovated.
Stayed 3 nights in Apr 2025

10/10 Excellent

Herve

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent conditions
Stayed 1 night in Apr 2025

4/10 Poor

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort

Worst night at a hotel

Check in was slow, the room wasn’t ready when I got there even though it was already check in time. Then they gave me the wrong room, a double bed when I had reserved and paid for a king. They finally changed it after like an hour and a half and gave me the right room but there was loud music in the pool area at 2am that didn’t let me sleep and despite calling the front desk numerous times they didn’t know where the music was coming from. I was only there for one night and it was a terrible experience, I couldn’t rest at all.
Stayed 1 night in Mar 2025

8/10 Good

Tay

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

10/10 Excellent

maria

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Cesar

Stayed 2 nights in Apr 2025

10/10 Excellent

soldali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and clean. Staff were amazing and helpful. Veronica front desk manager I believe went out her way to help us rent a vehicle. We ate at the restaurant in the hotel, food was really good and prices were reasonable. Hotel is a little pricey but worth it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a convenient area.. The best thing is that this hotel is inside the mall and we thought it was a wonderful idea. The staff and the customer services include the services in general was amazing . Very friendly and nice all of then . We would definitely return to this hotel.
Stayed 4 nights in Mar 2025

4/10 Poor

Juan

Stayed 1 night in Mar 2025

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities
Very good!!
Stayed 5 nights in Mar 2025

6/10 Okay

Solange

Stayed 4 nights in Mar 2025

10/10 Excellent

Joshua G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis the bar manager a great man
Stayed 2 nights in Mar 2025

10/10 Excellent

Expedy

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Stayed 4 nights in Feb 2025