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Novus Plaza Hodelpa

3.5 star property

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Photo gallery for Novus Plaza Hodelpa

Restaurant
Twin Room | In-room safe, desk, blackout curtains, iron/ironing board
Lobby sitting area
Lobby sitting area
Buffet

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
Calle El Conde, Esquina Hostos, Zona Colonial, Santo Domingo, 10101
  • Place, Calle El Conde
    ‪1 min walk‬
  • Place, Columbus Park
    ‪1 min walk‬
  • Place, Malecon
    ‪7 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪26 min drive‬

Room options

View all photos for Executive Deluxe

Executive Deluxe | In-room safe, desk, blackout curtains, iron/ironing board

Executive Deluxe

7.8 out of 10
Good
(21 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Plus

Deluxe Plus | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Plus

8.8 out of 10
Excellent
(15 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | In-room safe, desk, blackout curtains, iron/ironing board

Twin Room

7.0 out of 10
Good
(20 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Novus Plaza Hodelpa

A fitness centre, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Novus Plaza Hodelpa offers 96 accommodations with a safe and complimentary bottles of water. Televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novus Plaza Hodelpa. During your stay, you're just a quick walk from Malecon. Enjoy features like free WiFi in public areas, plus a gym and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Calle El Conde and 7 minutes on foot from Malecon
  • Local-area shuttle service available for a fee
As a guest of Novus Plaza Hodelpa, you'll find a fitness centre, multilingual staff, and gift shops/newsstands. Public spaces have free WiFi. Novus Plaza Hodelpa also features tour/ticket assistance, concierge services, and laundry facilities.

This 3.5-star Santo Domingo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: DOP 10 for adults and DOP 6 for children

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DOP 10 for adults and from DOP 6 for children
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Novus Plaza Hodelpa Hotel Santo Domingo
Novus Plaza Hodelpa Hotel
Novus Plaza Hodelpa Santo Domingo
Novus Plaza Hodelpa Hotel
Novus Plaza Hodelpa Santo Domingo
Novus Plaza Hodelpa Hotel Santo Domingo

Novus Plaza Hodelpa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 286 out of 647 reviews
Rating 8 - Good. 191 out of 647 reviews
Rating 6 - Okay. 78 out of 647 reviews
Rating 4 - Poor. 41 out of 647 reviews
Rating 2 - Terrible. 51 out of 647 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay again
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Gabrielle

Liked: Staff & service
Staff is very nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! Super friendly and very helpful
Stayed 1 night in Feb 2026
Verified

8/10 Good

aaron

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in an excellent location if you want to tour the colonial zone or does one block from Columbus Park is right on the main avenue is it closed for pedestrian use only. Staff was friendly and nice... The guys at the front desk spoke English
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Harold

Liked: Cleanliness
Yess
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Ghassan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Location of the Hotel is very good. The room was not comfortable. The Bathroom needs renovation urgently. We have made the Reservation wirhout Breakfast
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Alex

Liked: Cleanliness, amenities, property conditions & facilities
The staff was super courteous, specially Mr. Luis R. The breakfast was surprisingly great.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Disliked: Amenities
Nice staff and clean.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great. The room was a decent size and clean. Would book again.
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Loidy

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Fabian

Liked: Cleanliness, property conditions & facilities
Clean room. Friendly staff.
Stayed 14 nights in Dec 2025
Verified

10/10 Excellent

Daysi De

Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maribel

Liked: Cleanliness, amenities, property conditions & facilities
Parking impossible but I know thats the area is more for walking I enjoy and will recommend
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Josefina

Liked: Cleanliness, staff & service, amenities
Staff could be more friendly.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Ricardo

Liked: Staff & service
Disliked: Cleanliness, amenities
Not clean floor, shower. AC not working properly, a lot of roaches, the sink is clogged. Room 420
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Rafael

Liked: Cleanliness
Disliked: Staff & service, amenities
No liked the service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Hidardo

Liked: Amenities, property conditions & facilities
Very good situated
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Maricel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean, the staff was very friendly and the breakfast was veey good.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Franklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Clancey

The staff we’re extremely friendly and helpfuland facilities were very neat and clean
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

bahjat

Liked: Cleanliness, amenities, property conditions & facilities
Very poor customer service from the staff front desk and breakfast staff in the restaurant. Also room very small for 2 beds
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
My stay stay at this hotel since coming to Santo Domingo but will choose this hotel in the future. They address any issues that came up during my stay.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Eliezel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking around great food
Stayed 8 nights in Oct 2023

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