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Novus Plaza Hodelpa

3.5 star property

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Photo gallery for Novus Plaza Hodelpa

Lobby sitting area
Lobby sitting area
Exterior
Restaurant
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
Calle El Conde, Esquina Hostos, Zona Colonial, Santo Domingo, 10101
  • Calle El Conde
    ‪1 min walk‬
  • Columbus Park
    ‪1 min walk‬
  • Malecon
    ‪7 min walk‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Deluxe

Executive Deluxe | In-room safe, desk, blackout curtains, iron/ironing board

Executive Deluxe

7.6 out of 10
Good
(18 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Deluxe Plus

Deluxe Plus | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Plus

8.6 out of 10
Excellent
(12 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, blackout curtains, iron/ironing board

Twin Room

7.0 out of 10
Good
(18 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Gran Hotel Europa Santo Domingo, Trademark by Wyndham

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (734)
The price is €86
for 1 room
includes taxes & fees
22 Jul - 23 Jul
Gran Hotel Europa Santo Domingo, Trademark by Wyndham

About this property

Novus Plaza Hodelpa

Hotel with a fitness centre, a short walk to Malecon
This smoke-free hotel features a fitness centre, a meeting room and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Novus Plaza Hodelpa offers 96 accommodations with a safe and complimentary bottles of water. Televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novus Plaza Hodelpa. During your stay, you're just a quick walk from Malecon. Enjoy features like free WiFi in public areas, plus a gym and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 7 minutes by foot from Malecon and a 4-minute drive from Sambil Santo Domingo
  • Local-area shuttle service available for a fee
As a guest of Novus Plaza Hodelpa, you'll find a fitness centre, a terrace, and multilingual staff. Public spaces have free WiFi. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at Novus Plaza Hodelpa.

This 3.5-star Santo Domingo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: DOP 10 for adults and DOP 6 for children

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DOP 10 for adults and from DOP 6 for children
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Novus Plaza Hodelpa Hotel Santo Domingo
Novus Plaza Hodelpa Hotel
Novus Plaza Hodelpa Santo Domingo
Novus Plaza Hodelpa Hotel
Novus Plaza Hodelpa Santo Domingo
Novus Plaza Hodelpa Hotel Santo Domingo

Novus Plaza Hodelpa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 238 out of 544 reviews
Rating 8 - Good. 171 out of 544 reviews
Rating 6 - Okay. 63 out of 544 reviews
Rating 4 - Poor. 33 out of 544 reviews
Rating 2 - Terrible. 39 out of 544 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Maricel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean, the staff was very friendly and the breakfast was veey good.
Stayed 1 night in Mar 2025

10/10 Excellent

Yanilda

Stayed 1 night in Mar 2025

10/10 Excellent

Luciano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is one thing wrong when we arrived to the hotel. The employee placed us in a wrong room because i reserved an executive deluxe room and he placed us in a simple and little room where we can not walk around and doing nothing.
Stayed 14 nights in Feb 2025

8/10 Good

Carlos Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Manuel Elias

Stayed 1 night in Feb 2025

10/10 Excellent

Anteous

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in. Very convenient location. The room is right off Conde St which is a vibrant avenue of restaurants and shops.
Stayed 3 nights in Mar 2025

10/10 Excellent

Poosha

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Linette

Liked: Staff & service, amenities
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Rainel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue perfecto, me encantó el lugar, en el futuro volveré a hospedarme con ellos.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Good value in this clean, well-located hotel.

Pros: * the hotel is very conveniently located in the colonial part of town * the staff was very helpful and friendly * the hotel and the room was very clean and generally comfortable Cons: * small bathroom with a stand-up shower cubby that didn't have lighting, so while the bathroom had good lighting, the shower space was a bit dark. * the food offered at breakfast was OK, but not great. They had a lot of options, but much of the hot food was just warm. Be aware that the beds are VERY firm.
Stayed 1 night in Feb 2025

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel just as listed. Good location
Stayed 2 nights in Dec 2024

10/10 Excellent

Vilma

Stayed 6 nights in Sep 2024

8/10 Good

Roman, Los Angeles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, but in the 5th floor you might experience shower low water supply.
Stayed 6 nights in Dec 2024

10/10 Excellent

Surindra

Travelled with group
Liked: Cleanliness, staff & service
Close to all
Stayed 1 night in Nov 2024

8/10 Good

Rodolfo

Stayed 1 night in Nov 2024

4/10 Poor

Mark-Edward, bronx

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but poor accommodation. My AC didn’t work, only 1 functioning outlet and the water took forever to warm.
Stayed 4 nights in Nov 2024

4/10 Poor

Darina

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The lack of parking lot and insecurity around the premises makes you feel unsafe. The security guard was sleeping. If you check in the middle of the night the lights are off so you have to wonder where the entry is.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Vicente

Stayed 1 night in Oct 2024

10/10 Excellent

Tomas

Stayed 3 nights in Sep 2024

6/10 Okay

Jose

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was a cockroach in the room, the bathroom was very uncomfortable and there’s no place to park.
Stayed 1 night in Oct 2024

8/10 Good

Juvianca

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2024

2/10 Terrible

Brandon

Stayed 1 night in Sep 2024

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was clean, but dirty around the property
Stayed 1 night in Aug 2024

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