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Renaissance Santo Domingo Jaragua Hotel & Casino

4.5 star property

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Photo gallery for Renaissance Santo Domingo Jaragua Hotel & Casino

Outdoor pool
Outdoor pool
Lobby
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

View in a map
Avenida George Washington 367, Santo Domingo, Distrito Nacional, 10210
  • Place, Malecon
    ‪1 min walk‬
  • Place, Guibia Beach
    ‪8 min walk‬
  • Place, Blue Mall
    ‪6 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪24 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Partial Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 Bedroom, Partial Ocean View

  • 80 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Partial Ocean View (Tower)

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, Partial Ocean View (Tower)

9.2 out of 10
Wonderful
(17 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View (Tower)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Partial Ocean View (Tower)

9.2 out of 10
Wonderful
(63 reviews)
  • 39 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Partial Ocean View

Club Room, 1 King Bed, Non Smoking, Partial Ocean View | 1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed, Non Smoking, Partial Ocean View

9.2 out of 10
Wonderful
(10 reviews)
  • 39 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Renaissance Santo Domingo Jaragua Hotel & Casino

Luxury hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and a casino are available at this smoke-free hotel. Self parking is free. Additionally, an outdoor pool, 3 bars/lounges and a 24-hour health club are on-site. Housekeeping is available on request.
Renaissance Santo Domingo Jaragua Hotel & Casino offers 300 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor tennis courts and a 24-hour health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Renaissance Santo Domingo Jaragua Hotel & Casino. During your stay, you're just a quick walk from Malecon. You'll find features such as free self-parking, plus 2 restaurants and 3 bars.
  • Free self-parking
  • Enjoy international cuisine at Quisqueya, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, facials or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts and a 24-hour gym
  • 8 minutes by foot from Guibia Beach and a 3-minute drive from Mercado Modelo
Renaissance Santo Domingo Jaragua Hotel & Casino offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have WiFi and wired Internet for a fee.

A business centre and meeting rooms are available. A casino, a 24-hour health club, and a terrace are also featured at the luxury Renaissance Santo Domingo Jaragua Hotel & Casino. Self parking is free.

This 4.5-star Santo Domingo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Quisqueya – This restaurant specialises in international cuisine and serves breakfast and lunch.
Bar del Sol – This poolside bar specialises in barbecue and only serves lunch.
Merengue Bar and Lounge – This bar specialises in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.95 per day); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 35 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Bar del Sol
  • Merengue Bar and Lounge
  • Quisqueya

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • Casino
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1942
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 per person
  • Fee for in-room wireless Internet: USD 12 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 12.95 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Jaragua
Hotel Jaragua Renaissance
Hotel Renaissance Jaragua
Jaragua Hotel
Jaragua Renaissance
Renaissance Hotel Jaragua
Renaissance Jaragua
Renaissance Jaragua Hotel
Renaissance Santo Domingo Jaragua Casino
Renaissance Santo Domingo Jaragua Hotel & Casino
Renaissance Jaragua Hotel Santo Domingo
Renaissance Santo Domingo
Santo Domingo Renaissance
Renaissance Santo Domingo Jaragua Hotel Casino
Renaissance Jaragua Hotel Casino
Renaissance Jaragua Casino
Renaissance Santo Domingo Jaragua Hotel & Casino Hotel
Renaissance Santo Domingo Jaragua Hotel & Casino Santo Domingo

Renaissance Santo Domingo Jaragua Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 706 out of 1006 reviews
Rating 8 - Good. 168 out of 1006 reviews
Rating 6 - Okay. 60 out of 1006 reviews
Rating 4 - Poor. 35 out of 1006 reviews
Rating 2 - Terrible. 37 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gael

Stayed 1 night in Aug 2025

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent setvice
Stayed 3 nights in Aug 2025

10/10 Excellent

Jocelyn

Travelled with family
Liked: Staff & service, room comfort
Muy bien todo como siempre
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, very nice staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Odette

Liked: Cleanliness, staff & service, amenities
The property itself is beautiful however the staff, icing on the cake. Genuine humbleness and kindness.
Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sereeta, Jonesboro

Stayed 2 nights in Jul 2025

6/10 Okay

Tania

Liked: Cleanliness
--- Mi experiencia en este hotel en Santo Domingo no fue la mejor. Estuve recientemente y, lamentablemente, me fui bastante decepcionada. El servicio de los camareros dejó mucho que desear. Muchos de ellos eran muy serios, sin el mínimo gesto de amabilidad o cortesía al atender. Además, el trato al servir la comida fue poco profesional: simplemente estiran el brazo desde cualquier ángulo y uno mismo tiene que tomar su plato, cuando lo correcto es que se le sirva directamente al comensal. Definitivamente, necesitan capacitación urgente en atención al cliente y protocolo básico de servicio. En cuanto a la comida, el club sándwich fue el robo del siglo. Lo pedí en tres ocasiones y fue peor cada vez. Un pedacito de pollo seco, sin sabor, media rodaja de tomate y un pedazo diminuto de bacon. Los otros ni siquiera traían bacon. No hay excusa para servir algo tan pobre y cobrarlo como si fuera un plato de calidad. El “capuccino” que pedí también fue una gran decepción. No sé qué era, pero definitivamente no era un capuccino en sabor, textura ni presentación. Y por si fuera poco, la zona de la piscina fue muy incómoda. Algunos hombres eran extremadamente indiscretos y mirones, lo que hizo que la experiencia fuera aún más desagradable. El hotel debería prestar atención a este tipo de comportamientos y tomar medidas para garantizar u
Stayed 5 nights in Jul 2025

10/10 Excellent

Clifford

Stayed 10 nights in Jul 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Nelkis

Stayed 6 nights in Jul 2025

10/10 Excellent

Zoraya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The unique courtesy and kindness. They remember your name and even among themselves maintain courtesy and professionalism.
Stayed 2 nights in Jun 2025

2/10 Terrible

Luis

Disliked: Amenities, property conditions & facilities
Stayed 9 nights in Jun 2025

4/10 Poor

Michael K Simmons

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Yeliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

It was great. Loved my room, nice, clean and quiet, great view. Breakfast is worth it!
Stayed 3 nights in Jun 2025

10/10 Excellent

Naomi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent and the customer service was excellent The breakfast on the premises had a great selection and the items was freshly done. The pool is only acceptable by a room key. The hotel is surrounded by some nice restaurants and the area is surrounded by police and armed guards. The taxi are always upfront by the resort and would drop you at some locations and also wait for you. One taxi driver drove us to the mall and waited for us too. I would definitely recommend the Renaissance hotel to my friends and family.
Stayed 7 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! The staff were very friendly and welcoming. The hotel was clean and well-maintained, and the food was delicious. I especially enjoyed the service by the pool—everyone was attentive and helpful. Spent some time in the casino and had a lot of fun there too. Overall, I had a wonderful experience and would definitely recommend this hotel!
Stayed 2 nights in May 2025

8/10 Good

Kimberlyn

Travelled with family
Liked: Cleanliness, amenities
Ive stayed here a few times. I like the hotel staff. The hotel is honestly just over priced for the value. Rooms are not ocean front and their prices are consistently just too high for what they offer. The hair salon goes out of it's way to over charge tourists. They will tell you one thing before the service and a higher price at the end. It's like they could care less about any level of customer service. Their focus is on getting as much of your money as they can, period. I'd totally suggest avoiding the salon if at all possible. The VIP room for snacks and appetizers is a nice addition (don't remember the cost though). Overall a good option if you don't mind overpaying for an older hotel.
Stayed 7 nights in May 2025

2/10 Terrible

Leonel

Stayed 3 nights in Jun 2025

10/10 Excellent

Evelyn A

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Giselle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Convenient access to the places we wanted to see, view is wonderful, most of all, the place is clean, staff is friendly and the pool is wonderful!
Stayed 3 nights in Jun 2025

10/10 Excellent

Angel

Stayed 4 nights in Jun 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is an excellent Hotel, great service, great customer service too, great food, thanks.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer, New York

Liked: Cleanliness, amenities, property conditions & facilities
I always stay here! Welcoming staff always willing to assist. Great food available all day at reasonable cost. Beautiful pool area. One of my favorite hotels in this area.
Stayed 1 night in Jun 2025

8/10 Good

Santa

Travelled with family
Liked: Room comfort
Everything was fine except that in the room empty minibar , no breasfast included, I payed for ocean view and was pool view. The staff was very friendly and professional.
Stayed 2 nights in Jun 2025