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Aparthotel

TAU Casa Reyes

4.5 star property

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Photo gallery for TAU Casa Reyes

Free daily cooked-to-order breakfast
Junior Studio Suite, 1 Bedroom | Bathroom | Shower, designer toiletries, towels
Exterior detail
Junior Studio Suite, 1 Bedroom | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space

Explore the area

View in a map
Calle Jose Reyes 206, Ciudad Colonial, Santo Domingo, 10211
  • Place, Calle El Conde
    ‪4 min walk‬
  • Place, Ruinas del Hospital San Nicolás de Barí
    ‪6 min walk‬
  • Place, Columbus Park
    ‪6 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪25 min drive‬

Room options

View all photos for Junior Studio Suite, 1 Bedroom

Junior Studio Suite, 1 Bedroom | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Junior Studio Suite, 1 Bedroom

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Futon
  • Free Wi-Fi

View all photos for Double Room

Double Room | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

TAU Casa Reyes

Along with concierge services, this aparthotel has dry cleaning and laundry facilities. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a fridge, a stovetop and a microwave. Comforts include a Tempur-Pedic bed and premium bedding. Other touches available are free WiFi and a balcony.
TAU Casa Reyes offers 8 air-conditioned accommodations with a safe and designer toiletries. Rooms open to balconies or patios. Tempur-Pedic beds feature premium bedding. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

During your stay at TAU Casa Reyes, you're just a quick walk from Iglesia de Nuestra Señora de las Mercedes. Enjoy features like free breakfast and free WiFi in public areas, plus dry cleaning service. Built in 2012, this luxury aparthotel has 8 apartments over 2 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a balcony or patio and a Tempur-Pedic bed
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Steps from Iglesia de Nuestra Señora de las Mercedes and Iglesia de San Miguel
  • Airport pick-up shuttle service available for a fee
Free breakfast is served daily. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. The luxury TAU Casa Reyes also features a terrace, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 4.5-star Santo Domingo aparthotel.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.
Room service is available.

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Onsite parking available only on request

Kitchen

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • Room service

Bedrooms

  • Bedroom
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Outdoor areas

  • Balcony/patio
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Luggage storage
  • Safe
  • Safe at front desk

Location highlights

  • In a historical district
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 2 floors
  • 8 units
  • Built in 2012

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 85.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and on-site parking
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
TAU Casa Reyes offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

TAU Casa Reyes Aparthotel Santo Domingo
TAU Casa Reyes Aparthotel
TAU Casa Reyes Santo Domingo
TAU Casa Reyes Hotel
TAU Casa Reyes Santo Domingo
TAU Casa Reyes Hotel Santo Domingo

TAU Casa Reyes Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 31 out of 77 reviews
Rating 8 - Good. 22 out of 77 reviews
Rating 6 - Okay. 8 out of 77 reviews
Rating 4 - Poor. 10 out of 77 reviews
Rating 2 - Terrible. 6 out of 77 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Déçu ...

Je n’ai pas apprécié mon séjour au Tau Casa Reyes, hôtel non entretenu, problème avec l’eau chaude le 3/4 du temps... les commodités sont rudimentaires, Très petit réfrigérateur, ne vous fiez pas au Photos... C’était quand c’était neuf...
Stayed 7 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Me gusto mucho por que es un lugar pequeño pero acogedor , fue mi última noche con mi novio y la pasamos súper . Gracias
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in the middle of the town. Noisy outside which is understandable
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
The internet I thought staff were very friendly, helpful and kind
Stayed 3 nights in Feb 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Al llegar al hotel me dieron una habitación mucho más pequeña y que no corresponde con las imágenes de la web. Al comentarlo en recepción me dijeron que tengo razón pero que la habitación que yo había reservado tiene una gotera y no me la podían dar. Los apartamentos no corresponden con las imágenes de la web. A parte de eso había humedades con moho en las paredes y caía agua de la maquina de aire acondicionado. La habitación tenía una ventana con una lámina negra completamente opaca por la que no entraba ninguna na luz natural ya que estaba en un sótano y daba a un patio de luces interior. El baño estaba muy viejo y oxidado.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and always willing to help. Breakfast was good and room was clean. The staff calls and asks if you will need cleaning prior to the schedule.
Stayed 4 nights in Jan 2020
Verified

8/10 Good

Nureddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Very good. Very good hotel. The location was good too. The Hotel at that price was great. I wouldn’t complain . I will be Happy to stay there again
Stayed 1 night in Jan 2020
Verified

8/10 Good

A.H.

Liked: Cleanliness
The property has laundry services for about the same price as dry cleaning. There is street parking, the staff is friendly and considerate and most of the are very kind and helpful. There’s not always hot or even running water. It’s in a good area for walking the entire Colonial District, as we did. It’s very pretty and clean inside. The WiFi is spotty and doesn’t always give good connection but works for the most part. The breakfast is very American and basic, I wish there would have been local choices on the menu. I would recommend staying here.
Stayed 7 nights in Dec 2019
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities
I love every thing about this hotel the pkace and the staff are excellent and friendly
Stayed 5 nights in Dec 2019
Verified

4/10 Poor

jose

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

estadia en sto domindo

lo que se ve en las fotos no es las habitaciones tienen mucho ruido con las habitaciones vecinas , el sitio es muy encerrado , la zona un poco retirada del casco central algo insegura, de resto el personal muy atentos y coordiales
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Manuel A.

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel Conditions Ruined My Vacations

The conditions and comfort of the room were terrible. In many occasions there was no water and the reason given by the hotel staff was that the water pump was off. The shower drainage was clogged during my whole stay. I complained few times to get this problem corrected and no action was taken. The fixture that holds the shower hose was broken. The conditions of the towels were awful. Those towels were in conditions to be discard. I selected to stay in this hotel in this visit to Santo Domingo based on couple factors first the price and second in the pictures posted in the Hotels.com website. But the the reality was another. There were another hotels to choose from the same price. But I selected this one based on the description and pictures posted. I thought that was the best choice. But I was wrong.
Stayed 8 nights in Nov 2019
Verified

6/10 Okay

Nate

Disliked: Amenities
It was ok. Did not like the location on the hill. It said breakfast included. Was not a buffet. Small menu to choose from. Food was something to put in stomache but not great
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The property was very large, spacious, and very clean. I didn’t like the higher prices for the room or the difficulty in communicating with the Spanish speaking staff.
Stayed 16 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing i didnt like. It was perfect.The staff was friendly and proffesional. And the place was very clean
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quietness ,The management and the neighborhood
Stayed 6 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Staff was friendly. Room was clean!
Stayed 4 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
hotel bien situe dans zone quartier colonial,chambre et service tres bien .seulement les chambres manquent de vue sur l'exterieur
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
La.ubicación buena porque hay de todo cerca. Peronlabhabitscion a la calle si fue un poco ruidosa.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon établissement

Très bon acceuil.Très bon petit déjeuner .Très bon emplacement cependant très peu de vaisselles couverts pour manger dans le studio.Douche froide.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working at this location were very nice and friendly
Stayed 4 nights in Feb 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
The room was nice, clean and kind of big..........
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay ..no problems at all ..is not fancy but good enought for what you pay
Stayed 3 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Buena atencion y buen desayuno y yambien buena ubicacio
Stayed 4 nights in Dec 2018
Verified

4/10 Poor

Christiane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

FUYEZ,, PASSEZ VOTRE CHEMIN

chambre 105 - Refusez la. Sanitaires douche lavabo en état de délabrement., pas d'eau chaude.. Nous ne nous sommes pas lavés ! Télévision en panne......Seule la literie est propre et confortable; Une bouteille d'eau de 50 cl m'a été facturée un EURO, SANS VERGOGNE ! (considérant les manquements);
Stayed 1 night in Nov 2018
Verified

4/10 Poor

URIEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nada que ver el hotel en vivo con la fotos, esta espantoso y el servicio igual
Stayed 2 nights in Nov 2018