Ibis Santos Gonzaga Praia

2.5 star property

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Photo gallery for Ibis Santos Gonzaga Praia

View from room
A hotel entrance with a large glass facade, a red logo, and a tiled floor.
On the beach
A buffet setup with various food items, a coffee machine, and red chairs.
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View in a map
Avenida Vicente De Carvalho 50, Boqueirao, Santos, SP, 11045-500
  • Place, Gonzaga Beach
    ‪1 min walk‬
  • Place, Boqueirao Beach
    ‪1 min walk‬
  • Place, Embare Beach
    ‪8 min walk‬

Room options

Standard Room, 1 Double Bed

7.8 out of 10
Good
(29 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Twin Room, 1 Double Bed with Sofa bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Apartment, 1 Double Bed, Sea View

8.0 out of 10
Very good
(7 reviews)
  • Sea view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Twin Room, 3 Single Beds

8.0 out of 10
Very good
(5 reviews)
  • 16 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Room, Multiple Beds

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Apartment, 2 Single Beds, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Apartment, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

About this property

Ibis Santos Gonzaga Praia

A bar/lounge, a snack bar/deli and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a front desk safe and a reception hall are on-site. Housekeeping is available on request.
Ibis Santos Gonzaga Praia offers 160 air-conditioned accommodations with minibars and a hairdryer. Televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Ibis Santos Gonzaga Praia's great location. During your stay, you're just a quick walk from Gonzaga Beach. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes bicycles to rent
  • Steps from Gonzaga Beach and 5 minutes by car from Santos Harbor
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis Santos Gonzaga Praia also features laundry facilities, a front desk safe, and a lift.

This Santos hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 58 for adults and BRL 40.60 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 76.50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 58.00 for adults and from BRL 40.60 for children
  • Pet fee: BRL 76.50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Santos Gonzaga Hotel
Ibis Gonzaga Hotel
Ibis Gonzaga
ibis Santos
Ibis Santos Gonzaga Praia Hotel
Ibis Santos Gonzaga Praia Santos
Ibis Santos Gonzaga Praia Hotel Santos

Ibis Santos Gonzaga Praia Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 415 out of 963 reviews
Rating 8 - Good. 305 out of 963 reviews
Rating 6 - Okay. 153 out of 963 reviews
Rating 4 - Poor. 49 out of 963 reviews
Rating 2 - Terrible. 41 out of 963 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Aristoteles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel… strategic location with lots of goods around, AMAZING staff… Breakfast could be better, however is acceptable… I always stay at Ibis… bets option on price range…
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at Ibis Santos, provided us with easy access to the beach, church and restaurants with walkable distances. Overall, we had a great experience.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Santiago

Liked: Property conditions & facilities
Close to the beach
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Rodrigo

Disliked: Amenities, property conditions & facilities
Ok
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Marcus

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I LIKED THE PROPERTY'S LOCATION
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you

Great place for an overnight stay - close to beach and town.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place l, Good price

Nice time. Room clean and A/C worked well. Quiet rooms, close to beach and mall and restaurants.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Sebastian

Liked: Cleanliness, staff & service, amenities
The property and the rooms look fell and smell a little old but ok and great location
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
This property is perfect for a short stay. The rooms are very small. However the location is convenient and walkable.
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Laura

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property smelled like mildew all around. The dining options are pretty terrible, but it is across from the beach and very safe.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very tiny for 2 people. Good for 1 person
Stayed 3 nights in Jun 2023
Verified

6/10 Okay

maria

Disliked: Amenities, property conditions & facilities
small room poor amenities
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was not easy and expensive for me
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Needs renovation

Facility needs renovation. Rooms are dark, old furniture, air conditioning not working, old bed, etc.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Abilio Jr

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in bad shape. Duty and bad customer service.
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Randy

Liked: Cleanliness, staff & service
The Hotel was in nice location near the beach and many restaurants and shopping. Hotel was clean, Parking was expensive and you can't leave and then come back on your own or you pay additional. Room was ok. Nothing special. A bit small. shower wasn't great and leaked water on floor. There was very little soap and no wash cloths. We had to ask for extra pillows. Only had 2 on bed when we checked in. Not sure if it's cultural thing but they had sheet on mattress that wasn't fitted sheet. A/C worked good.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Eric

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Only book this place if absolutely nothing else is available. The only thing that it has going for it is the close location near Gonzaga beach. No hand towels are provided. The wifi is terrible. The pillows were so bad that we had to go to a store and buy replacements. Water was leaking from the ceiling in the bathroom. The TV remote for the tiny TV barely worked. We had to buy soap because the supplied soap bars were barely usable. The tail light of my car was ripped off somehow in the paid valet parking lot. The hotel looks nice on the outside and appears like it would be a great place to stay. This is a quintessential example of a hotel brand that does not care about their product. Needless to say, I will not be back.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Leite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima localização
Stayed 1 night in Nov 2025
Verified

8/10 Good

Welington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto bom e aconchegante, equipe de funcionários bem qualificados.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

jose

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Péssima experiência. Chegamos bem tarde. Fomos deitar e os dois (eu e minha esposa) não paramos de nos coçar. Além disso, o ralo do box estava entupido. Inundou todo o banheiro. Isso deveria ser checado antes do hospede entrar. Como limparam o box e não identificaram isso? Ou não foi lavado?
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Silvio

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
O atendimento da equipe do hotel é cordial e atencioso, porém pouco resolutivo diante dos problemas apresentados. O quarto é extremamente pequeno e sequer possui uma mesa adequada para apoiar um computador, o que dificulta bastante para quem precisa trabalhar durante a hospedagem.O principal problema, no entanto, foi o forte mau cheiro vindo do banheiro, aparentemente disfarçado com uma mistura de cloro ou água sanitária. A mesma solução parecia estar sendo utilizada para tentar encobrir o cheiro intenso de mofo presente no quarto. Ao solicitar a troca de quarto, a solução oferecida foi apenas aplicar novamente essa mistura, o que claramente se mostrou uma medida paliativa e ineficaz. Outro ponto bastante negativo é o ar-condicionado central dos quartos. Sempre que era ligado, surgia um odor forte de mofo. Em diversos momentos, o próprio hall do hotel também apresentava esse mesmo cheiro característico, possivelmente pela mesma razão. A situação é agravada pelo fato de os corredores serem totalmente carpetados — algo bastante questionável para um hotel localizado no litoral e aparentemente sem ventilação adequada. Infelizmente, passei mal desde a manhã do primeiro dia (após a primeira noite de hospedagem) e permaneci assim até o final da estadia, quatro noites depois. Para tentar minimizar o problema, precisei dormir todas as demais noites com o ar-condicionado desligado e a janela apenas semiaberta, já que ela não abre completamente. Uma experiência bastante decepcionante.
Para se ter idéia do nível de "limpeza" adeaquada.
Palito de dentes esqueciso pelo hóspede anterior o que me leva a perguntar: houve adequada higienização no banheiro e quarto?
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Foi tudo bem. Recomendo
Stayed 1 night in Mar 2026
Verified

8/10 Good

Renato

Liked: Staff & service, amenities, property conditions & facilities
A vista era desobitruida, perto do comércio do Gonzaga
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities
Tudo limpo e fomos bem recepcionados.
Stayed 2 nights in Feb 2026