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Sheraton Sao Paulo WTC Hotel

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Photo gallery for Sheraton Sao Paulo WTC Hotel

Breakfast, lunch and dinner served
Studio Suite, 1 King Bed | Bathroom | Designer toiletries, hair dryer, bathrobes, towels
Meeting facility
Lobby
Private spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida Nacoes Unidas 12559, Brooklin Novo, São Paulo, SP, 04578-905
  • Place, WTC São Paulo
    ‪1 min walk‬
  • Place, United Nations Business Center São Paulo
    ‪1 min walk‬
  • Place, Avenida Engenheiro Luís Carlos Berrini
    ‪3 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪46 min drive‬

Room options

View all photos for Comfort Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually furnished

Comfort Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 Queen Bed

Comfort Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually furnished

Comfort Room, 1 Queen Bed

8.8 out of 10
Excellent
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds | Premium bedding, minibar, in-room safe, individually furnished

Comfort Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Queen Beds

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Exclusive Room, 1 King Bed

Exclusive Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually furnished

Exclusive Room, 1 King Bed

8.6 out of 10
Excellent
(11 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually furnished

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exclusive Room, 2 Queen Beds, Smoking

Exclusive Room, 2 Queen Beds, Smoking | Premium bedding, minibar, in-room safe, individually furnished

Exclusive Room, 2 Queen Beds, Smoking

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually furnished

Signature Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exclusive Suite, 1 King Bed (1 King Bed)

Premium bedding, minibar, in-room safe, individually furnished

Exclusive Suite, 1 King Bed (1 King Bed)

7.4 out of 10
Good
(3 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually furnished

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 2 Bedrooms (View)

Presidential Suite, 2 Bedrooms (View) | Premium bedding, minibar, in-room safe, individually furnished

Presidential Suite, 2 Bedrooms (View)

  • City view
  • 510 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually furnished

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Sheraton Sao Paulo WTC Hotel

An outdoor pool, a restaurant and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a poolside bar and a conference centre are on-site. Housekeeping is available once per stay.
Sheraton Sao Paulo WTC Hotel offers 297 accommodations with minibars and laptop-compatible safes. This individually furnished accommodation includes day beds. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
With your stay at Sheraton Sao Paulo WTC Hotel, you're connected to the convention centre and just a quick walk from Avenida Engenheiro Luís Carlos Berrini. Free WiFi in public areas, 2 bars and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy international cuisine while dining at DOK
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from Ibirapuera Park and 8 minutes from MorumBIS
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Sao Paulo WTC Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 32292 square feet (3000 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Sheraton Sao Paulo WTC Hotel. Parking is available for a fee.

This 5-star São Paulo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
DOK – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
DOT (Lobby) – On-site bar. Open daily.
DECK (Piscina) – On-site bar. Open selected days.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (BRL 73.50 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 109 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • DECK (Piscina)
  • DOK
  • DOT (Lobby)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano
  • Shopping centre

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (32,292 square foot of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (78 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 350 per pet (varies based on length of stay), plus a one-time cleaning fee of BRL 350
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 400.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 109 per person
  • Valet parking fee: BRL 73.50 per day
  • Pet fee: BRL 350 per pet (varies based on length of stay) plus a one-off BRL350 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
The listed pet cleaning fee applies per pet, per stay.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Sao Paulo WTC
Hotel Sheraton WTC
Hotel Sheraton WTC Sao Paulo
Sheraton Hotel WTC Sao Paulo
Sheraton Sao Paulo Hotel
Sheraton Sao Paulo WTC
Sheraton Sao Paulo WTC Hotel
Sheraton WTC
Sheraton WTC Hotel
WTC Sheraton
Sheraton Sao Paulo WTC Hotel Brazil
Sheraton Sao Paulo Wtc
Sheraton Sao Paulo WTC Hotel Hotel
Sheraton Sao Paulo WTC Hotel São Paulo
Sheraton Sao Paulo WTC Hotel Hotel São Paulo

Sheraton Sao Paulo WTC Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 881 reviews
Rating 8 - Good. 232 out of 881 reviews
Rating 6 - Okay. 90 out of 881 reviews
Rating 4 - Poor. 50 out of 881 reviews
Rating 2 - Terrible. 26 out of 881 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People very nice. Food excellent. Nice neiborghood
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nei Eduardo Penna da

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

WEHNER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is so good
Stayed 9 nights in Nov 2023
Verified

8/10 Good

Ricardo Eboli

Liked: Cleanliness, amenities
Great place.
Verified

10/10 Excellent

RODRIGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and clean place
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

MARCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel with great Staff!

Great Hotel with a good New Year's Eve celebration. Friendly staff, and very considerable to us.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I cannot say enough good things about this hotel. The staff are just beyond amazing and there are a ton of food options in the immediate area. The room was great with a fantastic view. I will be staying here again on my next trip and I recommend it to everyone.
Stayed 8 nights in Jul 2023
Verified

10/10 Excellent

Zuo Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enough space, and convenience dinner. Excellent room services. But check out processing too slow.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

JURANDIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

ROMULO

Disliked: Cleanliness, amenities
Ok
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Renato Hebert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

ok

.
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Low quality

Low quality / price ratio. Better hotels available in the aera for the same price.
Stayed 1 night in Nov 2023
Verified

4/10 Poor

Luis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good property, but I didn't have the opportunity to use my Silver Marriott status, just because I used Expedia to book. room was too small.
Stayed 5 nights in Mar 2023
Verified

6/10 Okay

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient. I did not like the fact that the hotel hosts events with loud music and bright lights until late hours. My room was on the second floor facing the pool and the hotel had an event until late hours on a Tuesday night. I was not able to sleep because of loud music and bright lights until 3am.
Stayed 3 nights in Dec 2022
Verified

4/10 Poor

Erhard

Disliked: Staff & service, amenities, property conditions & facilities
Very small room BF not good and expensive!
Stayed 5 nights in Feb 2024
Verified

8/10 Good

Gerardo

Liked: Cleanliness, staff & service
The hotel itself is in awesome conditions, btu the room they povided me, was obviously a modified corner with a very poorly conditioned shower and bathroom. There were several things that seemd like homemade mods like the curtain railing, the shower and bathroom doors. But the rest of the hotel is awesome, and I assume the rest of the non-corner rooms should be great too.
Stayed 3 nights in May 2023
Verified

6/10 Okay

Pablo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My main complaint is about the room. I disliked the room. In particular, the bathroom. The bathtub drain was clogged by hair, so taking a shower was disgusting. The accessories are worn out and in need of a renovation. The bathtub is very high above the ground, so you almost require a step stool to enter the tub. The toilet seat is small, it seemed like a toilet for toddlers and not adults. The desk chair is uncomfortable, even after a few minutes of use. The Wi-Fi connection is free, but the speed is awful, and the signal drops constantly. Not a hotel for business travelers. The lobby restaurant has a good buffet for breakfast and the staff were friendly and helpful. The check-in process was fast.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities
Quarto
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Mara

Disliked: Cleanliness, staff & service, amenities
Recepção nada cordial , ar condicionado não funcionava, nos colocaram em 1 quarto todo projetado para deficiente físico sem nos avisarem! Não tinha box e sim cortina e a pia era da altura de nosso joelho .
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Luiz H

Serviço e conforto excelentes!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sirak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shampoo e sabonete muito oleoso e silicone poderia ter uma qualidade melhor, o pendura dor de toalha muito baixo e minha esposa bateu a cabeça quando foi colocar papel no lixo
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rubens Sadao

Liked: Cleanliness, staff & service, amenities
Quarto impecável e super confortável. O atendimento digno de um hotel desta classificação.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Luiz Alberto de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantástico

Um hotel de excelência e extremamente silencioso,
Banheiro
Banheiro
Quarto
Quarto
Stayed 3 nights in Sep 2025