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Hotel Brookmere & Arbor Spa

4.0 star property

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Photo gallery for Hotel Brookmere & Arbor Spa

Front of property – evening/night
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Courtyard
Comfort Suite, 1 King Bed with Sofa bed, Mobility Accessible | Living area | 55-inch flat-screen TV with digital channels, Netflix
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pool

Explore the area

View in a map
500 Union Ave, Saratoga Springs, NY, 12866
  • Place, Saratoga Lake
    ‪2 min drive‬
  • Place, Saratoga Race Course
    ‪4 min drive‬
  • Place, Saratoga National Golf Course
    ‪4 min drive‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Standard Single Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

1 bedroom, premium bedding, desk, laptop workspace

Standard Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Single Room, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Classic Single Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds

1 bedroom, premium bedding, desk, laptop workspace

Classic Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, premium bedding, desk, laptop workspace

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

1 bedroom, premium bedding, desk, laptop workspace

Executive Room, 2 Double Beds

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 1 King Bed, Mobility Accessible

1 bedroom, premium bedding, desk, laptop workspace

Comfort Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, laptop workspace

Traditional Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Loft, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, laptop workspace

Signature Loft, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Loft, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, laptop workspace

Superior Loft, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Suite, 1 King Bed with Sofa bed, Mobility Accessible

1 bedroom, premium bedding, desk, laptop workspace

Comfort Suite, 1 King Bed with Sofa bed, Mobility Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed

Designer toiletries, bathrobes, towels

Presidential Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel Brookmere & Arbor Spa

Hotel in Saratoga Springs with full-service spa and 24-hour fitness centre
This smoke-free hotel features a full-service spa, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a steam room and massage/treatment rooms.
Hotel Brookmere & Arbor Spa offers 88 accommodations with espresso makers and complimentary bottles of water. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include bathrobes and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a steam room, a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

During your stay at Hotel Brookmere & Arbor Spa, you'll be within walking distance of Saratoga Lake. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with facials, hot stone massages or body treatments at the spa
  • Services include a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and a steam room
  • 5 minutes by car from Saratoga Race Course and 11 minutes from Saratoga Performing Arts Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Brookmere & Arbor Spa offers its guests a full-service spa, a steam room, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 4 meeting rooms available. The business-friendly Hotel Brookmere & Arbor Spa also features a seasonal outdoor pool, concierge services, and pool umbrellas. Self parking is free.

This 4-star Saratoga Springs hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 9:00 AM to 1:00 PM.
Regent – On-site fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Regent

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Full-service spa
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 4 meeting rooms

Outdoors

  • In a nature reserve
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • Area rugs in public areas
  • Hardwood flooring in public areas
  • No lift
  • Tile flooring in public areas

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.
  • Resort fee: USD 22.60 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Faxes
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brookmere
Brookmere & Arbor Spa
Hotel Brookmere & Arbor Spa Hotel
Hotel Brookmere & Arbor Spa Saratoga Springs
Hotel Brookmere & Arbor Spa Hotel Saratoga Springs

Hotel Brookmere & Arbor Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 161 out of 229 reviews
Rating 8 - Good. 39 out of 229 reviews
Rating 6 - Okay. 19 out of 229 reviews
Rating 4 - Poor. 5 out of 229 reviews
Rating 2 - Terrible. 5 out of 229 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Todd

Stayed 2 nights in Aug 2025

10/10 Excellent

Anu, Lewiston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Dehan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I got ripped off by Expedia and the hotel and was forced to pay again to the hotel as well as to Expedia. I spent over $3,500 for two night and still not refund!
Stayed 2 nights in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Stayed 1 night in Aug 2025

8/10 Good

Shakiela

Stayed 2 nights in Aug 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and the staff were nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Jaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service

Way way better options in Saratoga

Learned the hard way they don’t offer housekeeping services to multi-night guests unless you request it( check-in person didn’t say a word about it). So I requested it — three times — and still got nothing. I was offered $100 refund for my troubles — until they realized I booked thru hotels.com. Then they said it was on me to call hotels.com and request it. (Just what I wanted on vacation.) Hotels used to be about hospitality. For $300+ per night you think someone could come and empty the wastebasket, replace the dirty coffee mug, and freshen the bed. No such luck here. Won’t be back until the staff is trained and this stupid policy changes.
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Property conditions & facilities
Great place
Stayed 2 nights in Jul 2025

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa treatment - Rose facial was amazing!!
Stayed 2 nights in Aug 2025

8/10 Good

Mary

Stayed 2 nights in Aug 2025

6/10 Okay

Pamela

Noisy. Road noise.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary

Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Brand new Hotel and Spa. Limited staff and also limited spa availability. The staff is very nice and attentive. They need more Spa staff or one needs to book the spa at the time you book your room. Fills up fast. There are no trash cans around the facility. The menu at the restaurant is very specific. Overall great rooms. Very elegant. Would book again.
Stayed 2 nights in Aug 2025

8/10 Good

Vincenzo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice, clean, and close to the race track. Staff were friendly. Only down side was the showers. Water pressure was very low took my wife a long time to get shampoo out of her hair.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and pretty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Eliot

Disliked: Cleanliness, room comfort

Odd Hotel.

Arrived at our room to find many dead bugs on the windowsill, thick layer of dust on all surfaces, smudges on the shower glass. Staff apologized and offered to clean the room immediately but we declined and they gave us a full refund. Hard to believe the room had been cleaned in months. Almost seemed like it was a room that was never used since even basic cleaning would have been better. The staff were really nice and tried to make things better but we had instantly decided to stay somewhere else. Also lobby is very small and poorly set up making it difficult to check and out.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kyle, Laval

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very zen, peaceful ambiance. Lovely stay!
Stayed 2 nights in Aug 2025

2/10 Terrible

Terry

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible stay here! The design is gorgeous and it was a luxurious experience.
Stayed 1 night in Aug 2025