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Green Gables Hotel

2.0 star property

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Lobby
Lobby
Exterior
Exterior
Miscellaneous

Reviews

5.2 out of 10

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West Bank, Scarborough, England, YO12 4DX
  • Place, South Bay Beach
    ‪2 min drive‬
  • Place, Scarborough Spa
    ‪2 min drive‬
  • Place, Peasholm Park
    ‪3 min drive‬

Room options

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Ensuite

Triple Room, Ensuite

Triple Room, Ensuite

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite, Ensuite

Suite, Ensuite

Suite, Ensuite

  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Apartment, Ensuite (Triple)

Room

Apartment, Ensuite (Triple)

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Apartment, Ensuite (Quad)

Apartment, Ensuite (Quad)

Apartment, Ensuite (Quad)

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Apartment, Ensuite (Family)

Apartment, Ensuite (Family)

Apartment, Ensuite (Family)

  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed

Similar properties

Lobby sitting area
Grand Hotel Scarborough
Scarborough City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
3.4 out of 5, 1,340 reviews
The price is €54
includes taxes & fees
19 May - 20 May
Grand Hotel Scarborough

About this property

Green Gables Hotel

Along with a garden, this smoke-free hotel has free Wi-Fi in public areas and multilingual staff assistance. Weekly housekeeping is available.
Green Gables Hotel offers 36 accommodations. Housekeeping is provided on a weekly basis.
During your stay at Green Gables Hotel, you'll be within walking distance of Falsgrave. You'll find features such as free WiFi in public areas.
  • Free Wi-Fi in some public areas
  • Amenities include multilingual staff
  • Just a 4-minute drive from Scarborough Open Air Theatre and 7 minutes from North York Moors National Park
Green Gables Hotel offers its guests multilingual staff and a garden. Public spaces have free WiFi.

This Scarborough hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Green Gables House Scarborough

Green Gables Scarborough

Green Gables Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 48 out of 304 reviews
Rating 8 - Good. 46 out of 304 reviews
Rating 6 - Okay. 50 out of 304 reviews
Rating 4 - Poor. 45 out of 304 reviews
Rating 2 - Terrible. 115 out of 304 reviews

5.2/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities
Horrible staff whole place was filthy with empty beer cans everywhere in the carpark
Stayed 3 nights in Feb 2026

2/10 Terrible

Michael

Horrible nasty place
Stayed 2 nights in Feb 2026

2/10 Terrible

Laura

Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Room was clean heating works guy who works in reception is great friendly
Stayed 3 nights in Feb 2026

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
all ok
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness
Disliked: Amenities
Room was spacious one staff member was nice and helpful
Stayed 2 nights in Jan 2026

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room,stains on carpet floor Loose shower fittings No electric for a long period Grubby paintwork to door frames Cigarette burns to tables
Stayed 1 night in Jan 2026

6/10 Okay

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

Colin

Stayed 3 nights in Dec 2025

4/10 Poor

Angelina

Disliked: Cleanliness, staff & service, amenities
Did not look like the photos, room had ripped wall paper - like it was scratched off, weird marks on the wall, shower randomly turned on and off, toilet didn't flush, door didn't lock properly, beds were so uncomfortable and lumpy, carpet was also extremely lumpy, the plugs next to bed didn't work, only saw staff once , heard every person all night
Stayed 1 night in Dec 2025

6/10 Okay

Vaida

Business traveller
Room smelled of smoke
Stayed 4 nights in Dec 2025

10/10 Excellent

Vineeth francis

Liked: Cleanliness, staff & service, amenities
Best service and nice hotel
Stayed 1 night in Nov 2025

2/10 Terrible

Byron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lights kept cutting out the shower flooded, and the heater didnt work and tv didnt work. Is it possible for a refund as it wasnt up to standard and my son didnt sleep due to him been autistic he was affected as the tv or lights didnt work and shower didnt work
Stayed 1 night in Dec 2025

2/10 Terrible

Bethany

Travelled with family
Disliked: Amenities
Terribly dated facilities. Heating did not work in our room. Bed dipped in the middle and we had to sleep at the foot of the bed
Stayed 1 night in Nov 2025

8/10 Good

Kieran

Stayed 1 night in Nov 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
Cheap, quiet and clean with helpful staff. Building was once a beautiful gothic victorian spa and has a lots of original features. Sadly the the building and decor have seen better days, but what can be expected at such a lot cost?
Stayed 1 night in Nov 2025

6/10 Okay

phillip

Disliked: Amenities
A very old victorian building could do with a bit of tlc but was cheap and had a good sleep served its purpose
Stayed 1 night in Oct 2025

2/10 Terrible

Linda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was filthy, floors, carpets, banisters, the room, I didnt even go in the shower. No food as mentioned in the original details. Curtains didnt cover the window. Would definately avoid at all costs.
Stayed 1 night in Sep 2025

8/10 Good

babs

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Sep 2025

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t stay it was filthy and stuck I would not let my dog live in those conditions
Stayed 1 night in Aug 2025

2/10 Terrible

Jayne

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book this property.We walked away and found somewhere else to stay at extra cost because it was that bad.It is dirty, smells terrible, and is unsafe. It looks like they are using it too, put the boat people in and i feel really sorry for them having to stay there. It needs taking of all the booking sites.
This is what most of the windows look like
Kitchen area which people are using
Tes towel for your pots
Safety latch hanging of in our room on the 3rd floor
Stayed 2 nights in Aug 2025

2/10 Terrible

Colleen

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great . If the property had been clean then it would be passable. On entrance to this period property you were met with mess in the carparks and garden areas, Garden untidy not cut , rubbish and broken picnic bences. Lots of cobwebs inside and outside the property. It is a big grand property but not looked after needs alot of investment to clean it up and restore it. The basic things like decent Clean mattresses Wàs not even met they were highly stained and ripped in parts, The main bed base was some wood covered with two matresses. the supposed clean room had one of the bed with lots if sticky popcorn down the back of the mattress. The wall grill that kept falling off was covered in black dirt. Tea and coffee facilities had no milk, bathroom no towels. Had to ask for both. Locks on windows and bathroom door either broken or too stiff to move Lots of holes around the room and decor needed updating. Curtains were passable We traveled on our way got a call to say, no running hot water in our room and that we either could cancel which wasnt possibly as part way through the journey or get a max discount of 20% because no other rooms available. So we in a picke from the start. Could have let us know in advance. The issue with the hotel is the cleanliness, and maintenance no way two stars. Im shocked that they can let rooms with what I saw. A member of staff was around to take money and after that on the end of a phone,avail from midday. Very disappointed.
Our beds
Highly stained a ripped beds.
Our beds
Stayed 2 nights in Aug 2025

6/10 Okay

Chelsea

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

2/10 Terrible

Catherine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Discusting

Discusting do not come here i came with my partner n children youngest 8 months old no hot water no heating no breakfast as stated yes theres a pool but condemmed ew
Stayed 2 nights in Aug 2025

2/10 Terrible

Neil

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place will be reported to North Yorkshire county council and The health and safety executive. It is an absolute disgrace that Expedia allow this place to advertised. I wouldn’t allow my dog to sleep here! Needles, exposed asbestos, exposed live cables, no to little fire alarm or emergency lighting.. This place is disgusting.I refused to stay here and found suitable accommodation.
Stayed 2 nights in Aug 2025