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The Resort at Governor's Crossing

3.5 star property

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Photo gallery for The Resort at Governor's Crossing

Indoor pool, open 9:00 AM to 10:00 PM, pool cabanas (surcharge)
Property video
Waterslide
Property grounds
Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
225 Collier Drive, Sevierville, TN, 37862
  • Place, Sevier Air Trampoline and Ninja Warrior Park
    ‪5 min walk‬
  • Place, NASCAR SpeedPark Smoky Mountains
    ‪2 min drive‬
  • Place, Tanger Outlets
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪52 min drive‬

Room options

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

8.6 out of 10
Excellent
(42 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

9.0 out of 10
Wonderful
(48 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.6 out of 10
Excellent
(17 reviews)
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(24 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

9.4 out of 10
Exceptional
(12 reviews)
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(43 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(28 reviews)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Single Bunk Bed, 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

8.6 out of 10
Excellent
(57 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

Basic Studio, 1 Queen Bed, Kitchen

  • Sleeps 2
  • Free Wi-Fi

Premium Condo, 2 Bedrooms, Kitchen

  • Sleeps 10
  • Free Wi-Fi

Premium Condo, 1 Bedroom, Kitchen

  • Sleeps 6
  • Free Wi-Fi

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(34 reviews)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(19 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

The Resort at Governor's Crossing

Along with free water park access, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a lazy river, a sauna and a complimentary children's club are on-site. Housekeeping is available on request.
The Resort at Governor's Crossing offers 233 accommodations with a safe and coffee/tea makers. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with satellite channels. Housekeeping is provided on request.

An indoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Resort at Governor's Crossing's great location gets high marks from our customers. During your stay, you'll be within walking distance of Tanger Outlets. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Splash around at the free water park with a lazy river or swim in the indoor pool
  • Amenities include a lift, a terrace and a fireplace at reception
  • On-site recreation includes a gym, a sauna and a playground
  • Guests have great things to say about the clean guestrooms and the family-friendly amenities
  • Just a 3-minute drive from Tanger Outlets and a few minutes from Titanic Museum
The Resort at Governor's Crossing offers its guests a complimentary water park, a lazy river, and a waterslide. WiFi is free in public spaces. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly The Resort at Governor's Crossing. Self parking is free.

This 3.5-star Sevierville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Playground
  • Sauna
  • Splash pad
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Playground
  • Pool gate
  • Separate bedroom
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping on request

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 3 buildings
  • 5 floors
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM

Early check-in subject to availability

Early check-in fee: USD 50

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

Late check-out fee: USD 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 14 March and close on 19 October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Resort at Governor's Crossing.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing

Governor's Crossing Sevierville

Resort Governor's Crossing

Resort Governor's Crossing Sevierville

The At Governor's Crossing

The Resort at Governor's Crossing Hotel

The Resort at Governor's Crossing Sevierville

The Resort at Governor's Crossing Hotel Sevierville

The Resort at Governor's Crossing Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1177 out of 1792 reviews
Rating 8 - Good. 349 out of 1792 reviews
Rating 6 - Okay. 148 out of 1792 reviews
Rating 4 - Poor. 63 out of 1792 reviews
Rating 2 - Terrible. 55 out of 1792 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Nuce
Stayed 1 night in Feb 2026

10/10 Excellent

Shalom

Stayed 2 nights in Feb 2026

10/10 Excellent

Ashley

Stayed 2 nights in Feb 2026

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a great stay. The guy who checked us in was amazing and so helpful. Love the wrist band room entry!! The fire pits were amazing. I set up a surprise wedding proposal there. The kids activities were a huge hit. Finding Speckle made us want to come back in the spring. The rooms we got were amazing. The only thing I would say we noticed were dead bugs in the light fixture. We stood on the chair and checked they were stink bugs but it wasn’t great to look at above your food.
Stayed 6 nights in Feb 2026

10/10 Excellent

LANA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, comfortable beds, roomy
Stayed 3 nights in Feb 2026

10/10 Excellent

Hayley

Stayed 1 night in Feb 2026

10/10 Excellent

Dustin

Stayed 3 nights in Feb 2026

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. My son loved the indoor water park! Nate at the front desk was super nice and knowledgeable. The only reason I dont give 5 stars is the elevator right at our room was out of service,so the only elevator working was at the end of the hall. Could have just happened,or waiting on a part to repair. Thats the only thing. We will definitely stay here again.
Stayed 4 nights in Feb 2026

8/10 Good

Margie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room clean coffee maker broken, otherwise good facilities. We didn't use any of the resort features.
Stayed 2 nights in Feb 2026

6/10 Okay

Jessica

The room was very clean, fireplace didn’t work, light fixture above kitchen table barely hanging, blow dryer didn’t work, toilet ran constant and would only flush every so often, soap/shampoo/conditioner containers empty - had to ask for them to be filled twice before it was done. Cleanliness was very well tho.
Stayed 3 nights in Feb 2026

10/10 Excellent

Hailee

Stayed 2 nights in Dec 2025

10/10 Excellent

cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean and spacious. The hotel was very nice and is updated very nicely. I loved the fireplace in the bedroom.
Stayed 2 nights in Feb 2026

8/10 Good

Donna

Liked: Cleanliness, staff & service
Nice view of the Mountains and Titanic!
Stayed 1 night in Feb 2026

2/10 Terrible

Diamond

Stayed 1 night in Dec 2025

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Staff is very kind room was very spacious and clean... there was one dirty rag in the shower, but whatever no big deal. Location was great. The only down fall and why i can't give it 5 stars was the pool. I know the staff can't help it but there were groups of teens and the pool in the winter time alone isn't big enough for the amount of rooms the places has. EXTREMELY over crowded, my kids couldn't even find a place to play. What didn't help is on a Friday and Saturday night the slides, which was the reason we booked, we're closed for what was suppose to be half an hour for the life guards break, but both nights she was gone 1.5 to 2 hours, very odd and that didn't help with the crowd control. Anyway just think it beds to be advertised that the indoor pool isn't big enough for a full hotel, maybe only in the summer when their outdoor is open too. Wish there was breakfast like their sister hotel. Anyway I'll never book there in winter again but would in the summer. Thanks!
Stayed 2 nights in Feb 2026

6/10 Okay

MARIO

Stayed 1 night in Jan 2026

10/10 Excellent

corynn

Stayed 4 nights in Dec 2025

6/10 Okay

Laura

Liked: Cleanliness
Disliked: Property conditions & facilities
It was just okay, I’m not sure if I’d stay there again. I think the price should be lower for the quality of what you’re getting. For the same price I could’ve stayed somewhere a bit nicer. The women at the front desk were just okay, I wouldn’t say any of them were ever particularly friendly. The hotel was nice and quiet off season on the weekdays which was nice. The furniture in the rooms need replacing, my coffee table was duct taped on certain parts and the tables and chairs had scratches and chipped parts. The cleaning staff were very friendly and professional so I appreciated that, although they knocked on the door every morning around 10am to ask if I needed clean towels which was amazing how on top of their job they are, but at the same time it meant I didn’t have any days to sleep in, so maybe they could consider doing their towel check in the afternoon. But overall, it was just okay.
Stayed 8 nights in Jan 2026

10/10 Excellent

Sue P.

Liked: Cleanliness
Stayed 5 nights in Oct 2025

8/10 Good

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was great. Room was clean but the furniture was a bit worn out.
Stayed 1 night in Jan 2026

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room ,clean,everything you need in the kitchen.Great stay
Stayed 1 night in Jan 2026

10/10 Excellent

Rosanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great staff. Great rate.
Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and close to everything. Love the hot tub. Lots to due for kids. Enjoyed every minute!!!
Stayed 3 nights in Dec 2025

8/10 Good

Janie

Stayed 2 nights in Jan 2026

6/10 Okay

Christopher, Clayton

Travelled with family
Disliked: Cleanliness
Room: As soon as we walked into the room, my sinus started acting up due to dust, the 1 thing I am allergic to. Room wasn't terrible but the Comforters were almost crispy and very uncomfortable. Indoor Pool: HEAVY chlorine odor to the point of burning your eye. The area felt hot but water was cold and they had a giant 'Big Ass' Fan (brand name) swirling at full tilt making being out of the cold water even worse. I almost lost my hair piece in the wind. Mini-golf course on site: Don't bother, tiny and in bad disrepair. Game room: 8 Machines/Games, 3 worked Noise level: Our room was on the 1st floor close to the game room and pool entrance. Kids running by screaming until 1 am. Avoid room 1117 and those close to that one. I wouldn't book here again.......
Stayed 4 nights in Dec 2025

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