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Conrad Shanghai

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Exterior
Creator video - submitted by TRAVELFLY
Conrad Suite | Living area | 42-inch LCD TV with satellite channels, TV, DVD player
Separate bathtub and shower, rainfall showerhead, designer toiletries
Conrad Suite | Living area | 42-inch LCD TV with satellite channels, TV, DVD player

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
789 Nanjing Road East, Shanghai, Shanghai, 200001
  • Place, Nanjing Road Shopping District
    ‪1 min walk‬
  • Place, People's Square
    ‪8 min walk‬
  • Place, The Bund
    ‪3 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪61 min drive‬

Room options

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room High Floor

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room High Floor

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive King Room

42-inch LCD TV with satellite channels, TV, DVD player

Executive King Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for City View Suite

42-inch LCD TV with satellite channels, TV, DVD player

City View Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Bund View Room

42-inch LCD TV with satellite channels, TV, DVD player

Executive Bund View Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Bund View Suite

42-inch LCD TV with satellite channels, TV, DVD player

Premium Bund View Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Accessible Room

Accessible Room | Living area | 42-inch LCD TV with satellite channels, TV, DVD player

Accessible Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Conrad Suite

42-inch LCD TV with satellite channels, TV, DVD player

Conrad Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Premium Room | Living area | 42-inch LCD TV with satellite channels, TV, DVD player

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite

Premium Suite | Living area | 42-inch LCD TV with satellite channels, TV, DVD player

Premium Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Bund View Room

Bund View Room | Living area | 42-inch LCD TV with satellite channels, TV, DVD player

Bund View Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

42-inch LCD TV with satellite channels, TV, DVD player

Presidential Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room High Floor

Deluxe Twin Room High Floor | Living area | 42-inch LCD TV with satellite channels, TV, DVD player

Deluxe Twin Room High Floor

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Twin Room

42-inch LCD TV with satellite channels, TV, DVD player

Executive Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

42-inch LCD TV with satellite channels, TV, DVD player

Deluxe Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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  • Restaurant
  • Air-conditioning
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The price is €106
includes taxes & fees
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About this property

Conrad Shanghai

2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Conrad Shanghai offers 728 accommodations with DVD players and minibars. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of Conrad Shanghai's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Nanjing Road Shopping District. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with aromatherapy, body treatments or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 3-minute walk from Nanjing Road Shopping District and 8 minutes on foot from People's Square
  • Airport shuttle service available for a fee
Conrad Shanghai offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, 9 meeting rooms, and limo/town car service are available. Event space at this hotel measures 21528 square feet (2000 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the luxury Conrad Shanghai. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
Conrad Shanghai has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available for a fee: CNY 254 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (21,528 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Hot tub
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Lever door handles
  • Lift (115 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 66 floors
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon

Express check-in available

Minimum check-in age - 16

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 15 April 2026 to 15 May 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 300.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 254 per person
  • Airport shuttle fee: CNY 850 per vehicle (return)
  • Rollaway bed fee: CNY 300.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Meridien Shanghai

Royal Meridien

Royal Meridien Hotel

Royal Meridien Hotel Shanghai

Royal Meridien Shanghai

Shanghai Meridien

Shanghai Royal Meridien

Le Royal Meridien Shanghai Hotel Shanghai

Royal Meridien Shanghai Hotel

Meridien Shanghai

Le Royal Meridien Marriot Shanghai

Conrad Shanghai Hotel

Conrad Shanghai Shanghai

Le Royal Meridien Shanghai

Conrad Shanghai Hotel Shanghai

Conrad Shanghai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1002 reviews
Rating 8 - Good. 296 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Feb 2026

4/10 Poor

PAK KEONG

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Checking in
Stayed 8 nights in Jan 2026

10/10 Excellent

Juluies

Liked: Cleanliness, amenities, property conditions & facilities
The staff had my stay feel like home with would like to thank the staff like LiLy, Diana and Quain G for wonderful service
Stayed 1 night in Feb 2026

10/10 Excellent

Emma

Stayed 2 nights in Jan 2026

10/10 Excellent

Namuun

Stayed 2 nights in Jan 2026

10/10 Excellent

Anh

Stayed 4 nights in Jan 2026

10/10 Excellent

Bardia

Stayed 1 night in Jan 2026

2/10 Terrible

Samir

Stayed 2 nights in Jan 2026

8/10 Good

JOAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Camille, Lily and Quain G are lovely. They are helpful. The room is clean and I love the scent of their shampoo.
Stayed 5 nights in Dec 2025

10/10 Excellent

Raed

Stayed 3 nights in Dec 2025

10/10 Excellent

Yong

Great
Stayed 2 nights in Nov 2025

10/10 Excellent

Jinshui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Locates on Nanjing Walk Street, very convenient
Stayed 1 night in Dec 2025

10/10 Excellent

JUNGSOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first family trip to Shanghai and mainland China. From the moment we arrived at Conrad, the staff warmly welcomed us. The Premier Room was spacious and comfortable for our family of three. Breakfast was excellent, and the location was extremely convenient, with major attractions within walking distance. Special thanks to Benjamin and Camille for their exceptional support despite my limited Mandarin, they made our stay smooth and enjoyable. Highly recommended for anyone visiting Shanghai
Stayed 5 nights in Nov 2025

8/10 Good

Yew Keng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Dec 2025

10/10 Excellent

Gabriel

Stayed 2 nights in Nov 2025

10/10 Excellent

SHIRONG

Stayed 3 nights in Nov 2025

2/10 Terrible

kelvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel during my stay in Shanghai...i think better than some other 5 star hotel...breakfast also very good...keep it up...
Stayed 1 night in Nov 2025

10/10 Excellent

Yixiang

Liked: Cleanliness, staff & service, amenities
I had a fantastic stay at the Conrad. The staff was very friendly and accommodating. I want to specifically thank Kelly in the Executive Lounge, her customer service was spectacular and she was very professional and hard working. Liangjuan in the spa was also great and gave a great massage.
Stayed 1 night in Nov 2025

10/10 Excellent

ChenLi

Stayed 3 nights in Nov 2025

10/10 Excellent

Theyab

Stayed 2 nights in Nov 2025

8/10 Good

Tabitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After visiting Conrad Beijing I’ve to say that Conrad Shanghai fares behind in both service and environment. Beijing’s Conrad had a much better room, better service and grand environment. The food at level 1 burger + sandwich was really good though. Shanghai rooms were also much more expensive I may choose another venue to stay if I’m back! Overall it’s pleasant but nothing to shout about.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mary Bernadine

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
I have stayed twice in this hotel already, 1st time was a business trip, and the second time with my family. Room is spacious perfect for us traveling with kids. The location is excellent so fair warning, prepare your wallet since there are a lot of shops and restaurants around the area. I also recommend availing of the breakfast. It's really good with a variety of food options.
Stayed 4 nights in Oct 2025

10/10 Excellent

Paul

Stayed 4 nights in Oct 2025

4/10 Poor

Kit Ying

Travelled with family and small children
Disliked: Property conditions & facilities
Room was old, not well maintained at all. Front desk staff were helpful and attentive, especially for a parent travelling with 2 children. Staff in breakfast restaurant were less helpful. Recommend to look for alternative in the nearby area
Stayed 1 night in Oct 2025

8/10 Good

hank paotao

Stayed 2 nights in Oct 2025

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