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Hotel Shanghai Hongqiao - Handwritten Collection

5.0 star property

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Photo gallery for Hotel Shanghai Hongqiao - Handwritten Collection

Lobby
Exterior
Lobby
Garden
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
No. 5 Zunyi South Road, Changning District, Shanghai, Shanghai, 200336
  • Place, Xianxia Road
    ‪7 min walk‬
  • Place, Shanghai World Trade Exhibition Hall
    ‪7 min walk‬
  • Place, Shanghai Mart
    ‪10 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪65 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout curtains

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Shanghai Hongqiao - Handwritten Collection

Along with 4 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli.
Hotel Shanghai Hongqiao - Handwritten Collection offers 587 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include massages.
With your stay at Hotel Shanghai Hongqiao - Handwritten Collection, you're connected to the convention centre and just a quick walk from Xianxia Road. Enjoy features like free WiFi in public areas, plus 4 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Grab something to eat at one of the 4 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and fitness classes
  • 14 minutes by foot from L'Avenue and a 4-minute drive from Changfeng Ocean Park
  • Train station pick-up and train station drop-off shuttle service available for a fee
Hotel Shanghai Hongqiao - Handwritten Collection offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, 10 meeting rooms, and limo/town car service. A fitness centre, spa services, and tour/ticket assistance are also featured at the luxury Hotel Shanghai Hongqiao - Handwritten Collection. A train station pick-up service and a train station drop-off service are available for a fee. For a fee, parking is available.

This 5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Cafe Bistro – This café serves breakfast, lunch and dinner.
Xian Yan – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Hanano – This restaurant serves lunch and dinner. Open daily.
The Lobby Court – On-site bar. Open daily.
Chelsea Bar by Dewar's – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Limo/town car service
  • Uncovered parking on site (CNY 100 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: CNY 230 for adults and CNY 115 for children
  • 2 bars/lounges
  • 4 restaurants
  • Snack bar/deli

Restaurants on site

  • Cafe Bistro
  • Chelsea Bar by Dewar's
  • Hanano
  • The Lobby Court
  • Xian Yan

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre

Outdoors

  • Garden

Full-service spa

  • 3 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 27 floors
  • Banquet hall
  • Built in 1992
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 232 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 230.00 for adults and from CNY 115 for children
  • Uncovered self-parking fee: CNY 100 per day
  • Rollaway bed fee: CNY 232 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Shanghai Hongqiao - Handwritten Collection offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hongqiao Jin Jiang Formerly Sheraton
Hongqiao Jin Jiang Formerly Sheraton Shanghai Hongqiao
Hongqiao Jin Jiang Hotel Formerly Sheraton Hotel
Hongqiao Jin Jiang Hotel Formerly Sheraton Hotel
Hongqiao Jin Jiang Formerly Sheraton Shanghai Hongqiao
Hongqiao Jin Jiang Formerly Sheraton
Hongqiao Jin Jiang Sheraton
Hongqiao Jin Jiang Hotel Hotel
Hongqiao Jin Jiang Hotel Shanghai
Hongqiao Jin Jiang Hotel Hotel Shanghai

Hotel Shanghai Hongqiao - Handwritten Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 120 out of 388 reviews
Rating 8 - Good. 183 out of 388 reviews
Rating 6 - Okay. 53 out of 388 reviews
Rating 4 - Poor. 16 out of 388 reviews
Rating 2 - Terrible. 16 out of 388 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hisashi

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay this hotel because it’s very nice location. There are lots of restaurants nearby.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything just perfect!!! Real great hotel!!!
Stayed 5 nights in Oct 2024
Verified

8/10 Good

HIROSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and silent.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Liway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to where I want to go
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked this hotel for my son who is in Shanghai attending university, staff were very helpful and friendly facilities were excellent.
Stayed 8 nights in Sep 2024
Verified

8/10 Good

Norimasa

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 3 nights in Feb 2025
Verified

8/10 Good

TAKAHIRO

Liked: Cleanliness, property conditions & facilities
GOOD
Stayed 1 night in Jun 2024
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice, well kept, and in a convenient location. The room was very good with armchairs, tables, and other items. The breakfast included in the room charge was OK. The food/bar offers were limited. A bar was closed during my four days in the hotel. Other facilities seem good although I did not use them.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

eto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

HIROHITO

Liked: Cleanliness
Disliked: Staff & service
フロントスタッフの数が少ないし、対応が悪い。チェックインもアウトもかなりマラされた。
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Atsushi

Liked: Cleanliness, amenities, property conditions & facilities
虹橋地区で、近辺には、飲食店多数。 地下鉄駅から少し離れているのが難点、
Stayed 2 nights in May 2025
Verified

8/10 Good

REIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
口コミにあった排水口の詰まりもなく、清掃も行き届いていて、子連れでも快適に過ごせた。
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

akihiro

Liked: Cleanliness, staff & service, property conditions & facilities
良いホテルです
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

YUKIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くにデパートや飲食店が多く便利です。コンビニはセブンイレブン、ローソン、ファミリーマート全て徒歩圏内です。 快適に過ごせました。
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

weijie

Disliked: Staff & service, property conditions & facilities
配管詰まりで、水浸しで着替えが濡れて、それなのに、スタッフの対応が最悪、もう泊まりたくない
Stayed 2 nights in Nov 2024
Verified

8/10 Good

hisashi

Liked: Staff & service, amenities
快適だった
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Go

Liked: Cleanliness, staff & service, property conditions & facilities
清潔で良い
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

tsutomu

Liked: Cleanliness, staff & service, property conditions & facilities
ホテルスタッフ対応は良い　ハウスキーピング内線では簡単な英語も繋がらない　部屋は綺麗　エアコン温度調整は無くファンの強さのみ
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

SHENG HSING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大廳有一個電梯是壞的，沒有標示「故障」，很多房客都是刷卡電梯沒反應以為房卡故障，這一點大堂的反應處理有點慢。整體而言各方面都很優的。
Stayed 1 night in Oct 2024
Verified

8/10 Good

hiroshi

Liked: Cleanliness, staff & service
ウォシュレットがあればもっと良かった
Stayed 5 nights in Jul 2024
Verified

6/10 Okay

Dai

Liked: Staff & service
Disliked: Property conditions & facilities
元々、シェラトンだったという事もあって建物はしっかりしているし、朝食も美味。 ただ、風呂&トイレの排水がめっちゃ詰まります…
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Seulgi

Liked: Cleanliness, staff & service, amenities
全体的に清潔。 しかし昔からあるホテルだからかな？ 全体的に古い感はすごくある。 ベッドメイキングの対応はとても早いので、サービスは良い。
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Minoru

少し古いが、快適に過ごすことが出来る
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Kenji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設自体は古いのですが、掃除が行き届いており、 料金に相応しいと思います。また、ショッピングモール、 飲食店も近郊に多くあり、便利です。
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite good was my experience

My first issue was trying to find the hotel from the subway station. The map from the booking sight was incorrect. So was the Chinese map app. No taxi to be found for quite some time. After arriving, the check-in line was quite long, as was the wait. However, they did apologize and seemed sincere. The room was in wonderful condition for not-brand-new. Quite good. It had a comfortable feeling. Black-out curtains truly are. Bed was comfortable. The cleaning personnel were kind as well as thorough in their work. The breakfast buffet was quite good with great variety, with variations each day. I don't expect people in another country to speak my language. However, I was pampered here, as all at the front desk I worked with did, cooks spoke some, doorman spoke some, and the concierge I dealt with was fluent (all in English). Pleasant neighborhood. Subway 10 minutes away, food and shopping, plus plenty of trees. I don't usually say this, but I'd be happy to stay here again if the opportunity presented itself. It wasn't quite perfect, but it was very, very good.
Stayed 3 nights in May 2021