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InterContinental Shanghai Ruijin by IHG

5.0 star property

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Exterior
Property video
Property amenity
Meeting facility
Premium Room (Upgraded) | Down duvets, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
No. 118 RuiJin ER Road, Shanghai, Shanghai, 200020
  • Place, Former French Concession
    ‪1 min walk‬
  • Place, Nanjing Road Shopping District
    ‪6 min drive‬
  • Place, The Bund
    ‪7 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪60 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Club lounge access (Lounge Access)

Premium Room, 1 King Bed, Club lounge access (Lounge Access) | Down duvets, minibar, in-room safe, desk

Premium Room, 1 King Bed, Club lounge access (Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Down duvets, minibar, in-room safe, desk

Suite, 1 Bedroom

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Classic Room, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead

Classic Room, 1 King Bed

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead

Premium Room

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room

Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead

Classic Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room (Upgraded)

Premium Room (Upgraded) | Down duvets, minibar, in-room safe, desk

Premium Room (Upgraded)

  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | Down duvets, minibar, in-room safe, desk

Classic Room, 2 Single Beds

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

InterContinental Shanghai Ruijin by IHG

This smoke-free hotel features 2 restaurants, an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site.
InterContinental Shanghai Ruijin by IHG offers 216 accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room full-sized fridge/freezers and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they enjoy the overall property condition at InterContinental Shanghai Ruijin by IHG. During your stay, you're just a quick walk from Tianzifang. Free WiFi in public areas, 2 restaurants and an indoor pool are available.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Just a 2-minute drive from Xintiandi Style Shopping Centre and a few minutes from People's Square
InterContinental Shanghai Ruijin by IHG offers its guests an indoor pool, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and 6 meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury InterContinental Shanghai Ruijin by IHG. Parking is available for a fee.

This 5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
La Rue – This buffet restaurant serves breakfast, lunch and dinner.
Xin Yuan Lou – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (CNY 120 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 255 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • La Rue
  • Xin Yuan Lou

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 6 buildings
  • Banquet hall
  • Built in 1926
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Limited room service
  • Minibar
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Shanghai Ruijin by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 292.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 255 per person
  • Self-parking fee: CNY 120 per night
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: CNY 292.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

InterContinental Ruijin
InterContinental Ruijin Hotel
InterContinental Ruijin Hotel Shanghai
InterContinental Shanghai Ruijin
Ruijin
Ruijin InterContinental
Ruijin InterContinental Shanghai
Ruijin Shanghai
Shanghai InterContinental Ruijin
Shanghai Ruijin
Ruijin Hotel Shanghai
InterContinental Shanghai Ruijin Hotel

InterContinental Shanghai Ruijin by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 173 out of 278 reviews
Rating 8 - Good. 65 out of 278 reviews
Rating 6 - Okay. 28 out of 278 reviews
Rating 4 - Poor. 6 out of 278 reviews
Rating 2 - Terrible. 6 out of 278 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
An excellent hotel set in a lovely green campus in the centre of the city. Staff were helpful and the room was very comfortable. The breakfast spread was a particular favourite.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Friedrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place with history!

A great place! Quite but still in the centre
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
The place in Shanghai !
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic landmark

Hidden gem in great neighbourhood. The rooms may be up for renovation soon, but they are still comfortable enough. Great place overall and a place of historical significance.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Super polite and friendly
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Linghong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with garden park

Amazing hotel, helpful staffs, spacious room, convenient location , beautiful garden park . Really happy hotel let us late check out for 2 hours . We had very wonderful time for 3-night-staying, definitely will recommend this hotel to my friends.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

marie clementine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Art deco hotel in a middle of a peacefull garden

We got an upgrade to the executive wing, what a treat, thank you so much! The location is stunning, and the garden around the hotel gives a very peacefull feeling in the middle of the busy city. Very good breakfast, worth the money.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Youjin

Liked: Staff & service, amenities, property conditions & facilities
Everything's great, except a bit far from subway station.
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Alex Kwok Wai

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible Not flexible at all
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great hotel with a rich history in a convenient location. Appreciated the free shuttle inside the hotel complex during the summer heat. The room was spacious and well maintained. Gorgeous architecture and beautiful gardens. Glad we stayed here instead of one of those hotels in a skyscraper. Breakfast could be better.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Fei

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

namhun

Liked: Cleanliness, staff & service
peaceful
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

YAT HON

Liked: Cleanliness, staff & service, amenities
Surrounding ver good. Slightly inconvenient but quiet.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Ned

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent environment and hardware - very impressed. F&B service a large room for improvement in terms of service speed and food quality.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Guan

Liked: Amenities
Good
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Jean

Liked: Cleanliness
Breakfast is mediocre. The room size and the extra bathroom is really great. House keeping could have been a little better. Bed and bedsheets are really comfortable. Certain parts of the room n hotel is a bit worn out but overall happy with the room and would recommend this hotel. The property is beautiful.
Stayed 5 nights in May 2023
Verified

10/10 Excellent

NOK TUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is so good, the staff were so helpful - my phone number is a foreign number that I wasn’t able to receive calls from local numbers, and the staff helped me out in contacting the delivery drivers and taxi drivers
Stayed 4 nights in Dec 2023
Verified

2/10 Terrible

hui

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Facilities needing to replace, mold in bathroom everywhere!
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Linghong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with garden park

The hotel is amazing. Not only in good location, but also there’s a quite big and very beautiful garden park. Walking around park , you will see several unique old buildings. All staffs are very helpful . One bedroom suite is spacious and clean. Club privileges are really beyond my expectations: there are lots of varieties of afternoon tea selection and happy hours food buffet selection . One time complimentary use Mini Bar for each stay . Anyway , I am impressed on the hotel and my family had very wonderful time during staying in the hotel . Very appreciated.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service

Room

Nice hotel, friendly staff but my room smelled of cigarettes. when i called duty manager they did promptly send someone to spray the room but it still smelled
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis in the middle of the city

Ruijin hotel is one of the classic historical hotel in Shanghai located in one of the most prestigious addresses, the formal French concession. Despite the convenient location, it’s surrounded by green space in a park like environment, truly an oasis in the middle of large busy city. The staff is extremely polite, professional, and attentive. The rooms are classic, spacious, and large. The only slight disappointment the hotel restaurant, Xin yuan Lou. The restaurant is beautiful, with excellent service, but the food is below the quality of typical Shanghai restaurants.
Stayed 4 nights in Oct 2024
Verified

4/10 Poor

Fadi

Disliked: Staff & service
I booked a room with 2 breakfast. They try to charge me for additional breakfast… an upsell strategy. Breakfast was good. I will never stay there again because I felt was tired to be overcharged. I had to show proof that I have reservation from Expedia that includes 2 breakfast and they insisted to call and verify with Expedia. The front desk need to learn how to dear customer. I’ll stick to the Marriott brand hotels since they are better trained I guess
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Nuno

Disliked: Staff & service

Poor service and not adequate for intrn. travelers

poor service not adequate for foreigner travelers
Verified

6/10 Okay

Michael

Liked: Room comfort
Disliked: Cleanliness, staff & service

Lacking Management

Quite a disappointing and bizarre experience for IC global standards. Hotel was a surprise given it’s size and beautiful gardens are right in the middle of Shanghai but service and cleanliness were poor. Felt like the place was being run by a lazy General Manager who had let things go.
Stayed 5 nights in Oct 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away from this one

The room had a strong musty smell and there was a leak under the sink. After a few days of staying, I developed a rash and cough. But the hotel management's subsequent excuse was: "The humidity in Shanghai is high and the weather is hot, which is normal for this time of year." They completely shirked their responsibility for routine maintenance. Although the restaurant staff and front desk staff were very nice, it was not enough to offset the discomfort during and after the stay.
Stayed 7 nights in Jun 2024