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Sofitel Shanghai Hongqiao

5.0 star property

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Photo gallery for Sofitel Shanghai Hongqiao

Terrace/patio
Exterior
Concierge desk
Indoor pool
3 restaurants, lunch, dinner served; Japanese cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
No 666 Taihong Road Minhang Dist., Shanghai, Shanghai, 201107
  • Place, Hongqiao Tiandi
    ‪3 min drive‬
  • Place, National Exhibition and Convention Center
    ‪3 min drive‬
  • Place, Former French Concession
    ‪20 min drive‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪11 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Luxury Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds

Luxury Room, 2 Single Beds | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Luxury Room, 2 Single Beds

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Suite, 1 King Bed, Club lounge access (Prestige)

Club Suite, 1 King Bed, Club lounge access (Prestige) | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Club Suite, 1 King Bed, Club lounge access (Prestige)

  • City view
  • 113 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, Select Comfort beds

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Club lounge access

Superior Room, 1 King Bed, Club lounge access | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Superior Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Club lounge access

1 bedroom, premium bedding, down duvets, Select Comfort beds

Superior Room, 2 Single Beds, Club lounge access

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Junior Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Sofitel Shanghai Hongqiao

Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a fitness centre and a sauna. Change of towels is available on request
Sofitel Shanghai Hongqiao offers 350 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 48-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Yan Spa. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
With your stay at Sofitel Shanghai Hongqiao, you'll be connected to the convention centre and close to National Exhibition and Convention Center. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Japanese cuisine at Takara, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at Yan Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from National Exhibition and Convention Center and 13 minutes from Zhongshan Park
  • Free airport shuttle service
Sofitel Shanghai Hongqiao offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A children's pool, a fitness centre, and a sauna are also featured at the luxury Sofitel Shanghai Hongqiao. A roundtrip airport shuttle is free (available on request). Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Takara – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Kweezeen – This restaurant specialises in international cuisine and serves lunch and dinner.
Le Chinois – This restaurant specialises in Regional cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 8:30 AM to 9:30 PM on request
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 198 for adults and CNY 99 for children
  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining

Restaurants on site

  • Kweezeen
  • Le Chinois
  • Takara

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • High chair
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Terrace
  • Vegetable garden

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height view port in door
  • No lift
  • Portable shower seat
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: 49 per cent of room rate

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Lunar New Year and New Year's Eve:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 198 for adults and from CNY 99 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 49 per cent of room rate (subject to availability)
  • Rollaway bed fee: CNY 300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sofitel Shanghai Hongqiao offers transfers from the airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Sofitel Shanghai Hongqiao Hotel
Sofitel Shanghai Hongqiao Hotel
Hotel Sofitel Shanghai Hongqiao Shanghai
Shanghai Sofitel Shanghai Hongqiao Hotel
Hotel Sofitel Shanghai Hongqiao
Sofitel Shanghai Hongqiao Shanghai
Sofitel Shanghai Hongqiao (opening September 2016)
Sofitel Hotel
Sofitel
Sofitel Shanghai Hongqiao
Sofitel Shanghai Hongqiao Hotel
Sofitel Shanghai Hongqiao Shanghai
Sofitel Shanghai Hongqiao Hotel Shanghai

Sofitel Shanghai Hongqiao Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 176 out of 307 reviews
Rating 8 - Good. 95 out of 307 reviews
Rating 6 - Okay. 17 out of 307 reviews
Rating 4 - Poor. 7 out of 307 reviews
Rating 2 - Terrible. 12 out of 307 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ching han

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great luxurious hotel nearby the convention center, airport and train station. Even the room’s deco looks slightly dated but all keeping in a good conditions.
Nice bathtub
Stayed 2 nights in Nov 2025

8/10 Good

FIIFI

Stayed 4 nights in Nov 2025

10/10 Excellent

Aphirak

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff are very good, giving advice and communicating at a good level. The bedroom is big and comfortable, but cleaning is not much, maybe because the staff do not dare to touch the customers. There is a shuttle bus service to the airport, to the exhibition building, and help when I have a problem with losing my phone on the taxi and helping to coordinate very well. Full 10, I give 100. The only downside is that this area is very far from the subway, making travel not very convenient.
Stayed 10 nights in Oct 2025

2/10 Terrible

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities
Subject: Complaint Regarding Recent Stay at Sofitel Shanghai Hongqiao Dear Sofitel Shanghai Hongqiao Management Team, I am writing to express my disappointment with the experience during my recent stay at your hotel. Unfortunately, the level of service and room maintenance fell far below the standards I have come to expect from the Sofitel brand. During my stay: • There was no safe provided in the room. • Tea cups were not replaced or cleaned daily. • Bedsheets were not changed, even after several days. • The staff attitude was unhelpful and unprofessional, and overall service quality was very poor. These issues made my stay quite uncomfortable and left a very negative impression. I chose Sofitel because of its reputation for high standards in hospitality and guest care, but this experience was extremely disappointing. I hope you will take this feedback seriously and address these issues with your housekeeping and service teams. I would also appreciate an explanation and any gesture of goodwill for the inconvenience caused. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, Jan Tsang Room 4111 Oct 06-Oct 12
Stayed 5 nights in Oct 2025

10/10 Excellent

PANAGIOTIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, Well-Managed Hotel with Solid Service A very good experience at the Sofitel Hongqiao. The staff were kind and made a noticeable effort to be helpful, which I valued. This positive atmosphere is a clear reflection of good management and training. The hotel's design is the real standout—the spaces are beautifully decorated, from the grand entrance to the rooms. The high-quality materials give a strong sense of luxury. My stay was enjoyable and the environment definitely elevated my business trip into a more relaxing experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hari krishna

Travelled with family
Liked: Staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and great Chinese restaurant.
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and comfortable hotel.

Fantastic stay. Beautiful facilities, unbelievably comfortable room and bed. Large gym which I made significant use of. The hosts were friendly and helpful. Highly recommended.
Stayed 1 night in Jul 2025

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Wenyuan

Liked: Cleanliness, staff & service, amenities
It is old
Stayed 1 night in May 2025

10/10 Excellent

Jonghoon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Jakub, Warsaw

Stayed 1 night in May 2025

8/10 Good

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Akshay

Stayed 2 nights in Mar 2025

6/10 Okay

Kai

Stayed 7 nights in Mar 2025

8/10 Good

Ron

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfartable bad, and room! good location next to the train station. we arrived early morning, so we checked in around 9:00 am, and so they charged us for additonal half a day. Crew doesn't speak english so well. Thank you.
Stayed 1 night in Apr 2025

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Ok service staff. Elegant but cavernous lobby and dining areas. Not too cozy! Nicely equipped Gym.
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The restaurant is a disaster! no dinner served, at the bar we had to wait almost 2 hr for a Burger. The hotel is very good, breakfast is also good, but is amazing that there is no proper restaurant working in this hotel. Another point is that there is almost NO staff speaking English.
Stayed 4 nights in Mar 2025

8/10 Good

Cherif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

quan

Stayed 2 nights in Jul 2024

10/10 Excellent

Cherif

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Bahattin

Stayed 3 nights in May 2024

4/10 Poor

faizan

Travelled with group
Disliked: Cleanliness, staff & service
If i could i would attach picture's to justify my review. Ordered a beef burger when I arrived, inside was raw. Told the staff they said they can bring new i refused as it made me feel disgusted eating raw meat. Had food poisoning, went to the hospital the hotel staff did not care they said "sorry im just a worker" as quoted by the manager. No apology No care. This hotel is not 5 star worthy.
Stayed 3 nights in May 2024

8/10 Good

Romeo

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024