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Crystal Hotel Shanghai The Bund Yu Garden

4.0 star property

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Photo gallery for Crystal Hotel Shanghai The Bund Yu Garden

Lobby
A hotel room with a wooden wardrobe, a vanity with a mirror, and a hanging coat rack.
Exterior
A modern hotel lobby with a central bar area, seating arrangements, and a kitchen visible in the background.
A modern hotel room with a round dining table, a sofa, a small kitchenette, and large windows with curtains.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
No.399 Renmin road, Huangpu District, Shanghai, 200001
  • Place, Yu Garden
    ‪1 min walk‬
  • Place, Shanghai Old Street
    ‪1 min walk‬
  • Place, The Bund
    ‪8 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪57 min drive‬

Room options

Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, City View

A modern hotel room with a large bed, a desk, two chairs, a TV, and a wall with decorative elements.

Superior Double Room, City View

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Free minibar, desk, laptop workspace, blackout curtains

Deluxe Double Room, City View

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, City View

A hotel room with two beds, a wooden headboard, a wall-mounted TV, and a large window with curtains.

Superior Twin Room, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, City View

Deluxe Twin Room, City View | Free minibar, desk, laptop workspace, blackout curtains

Deluxe Twin Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Patio, City View

Deluxe Twin Room, Patio, City View | Free minibar, desk, laptop workspace, blackout curtains

Deluxe Twin Room, Patio, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Patio, City View

Deluxe Double Room, Patio, City View | Free minibar, desk, laptop workspace, blackout curtains

Deluxe Double Room, Patio, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room, City View

A modern hotel room with a bed, a seating area with a table and chairs, a TV mounted on the wall, and a wooden floor.

Executive Double Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Twin Room, City View

A hotel room with two beds, a desk, a TV, and a minibar.

Executive Twin Room, City View

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Twin Room, City View

Family Twin Room, City View | Free minibar, desk, laptop workspace, blackout curtains

Family Twin Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Single Room, City View

A modern bathroom with a marble vanity, a large mirror, a towel rack, and a wooden door.

Standard Single Room, City View

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Business Double Room, 1 King Bed, City View

A hotel room with a bed, sofa, bedside table, and a TV.

Business Double Room, 1 King Bed, City View

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Crystal Hotel Shanghai The Bund Yu Garden

A restaurant, a 24-hour fitness centre and a conference centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a microwave in a common area and a fridge in a common area are on-site. Housekeeping is available on request.
Crystal Hotel Shanghai The Bund Yu Garden offers 226 air-conditioned accommodations with free minibar items and complimentary bottles of water. Each accommodation is individually furnished and decorated. Televisions come with digital channels and smart speakers. Bathrooms include a shower, bathrobes, slippers and hairdryers.

This Shanghai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and printers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Crystal Hotel Shanghai The Bund Yu Garden, you're connected to a railway/underground station and just a quick walk from The Bund. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and a conference centre
  • On-site recreation includes a 24-hour gym
  • Steps from Yu Garden and 6 minutes on foot from The Bund
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. Business amenities include meeting rooms and coworking spaces. Event space at this hotel measures 861 square feet (80 square metres) and includes a conference centre. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness centre, a terrace, and coffee/tea in common area are also featured at the business-friendly Crystal Hotel Shanghai The Bund Yu Garden.

This 4-star Shanghai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Crystal Hotel Shanghai The Bund Yu Garden has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 78 for adults and CNY 48 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Porter/bellhop
  • Turndown service

Business services

  • Conference centre (861 square foot of space)
  • Coworking space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 150-cm TV with digital channels
  • Smart speaker

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 78 for adults and from CNY 48 for children
  • Airport shuttle fee: CNY 300 per vehicle (one-way, maximum occupancy 7)
  • Airport shuttle fee per child: CNY 300 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Crystal Hotel Shanghai The Bund Yu Garden offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 01000000202001030039
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Crystal Hotel Shanghai The Bund Yu Garden Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 15 out of 21 reviews
Rating 8 - Good. 3 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Luine

Liked: Cleanliness, staff & service, property conditions & facilities
I’m very pleased with the reception at the hotel; it was excellent, very clean and the breakfast I really liked. There was a wide choice of both Western and Eastern cuisine. It was amazing my experience.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although nothing special on the outside, the hotel was extremely clean and beautiful inside. Our room was super high tech with buttons that did everything, bathroom and shower were incredible, toiletries smelled amazing. Most importantly, we enjoyed the buffet breakfast!! It was varied and abundant and very tasty. Will certainly come back
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Michell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es hermoso al igual que las habitaciones ! Y la ubicación es magnífica!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

hugo

Stayed 1 night in Apr 2026
Verified review

8/10 Good

Fabian

Stayed 1 night in Apr 2026