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Shurland Hotel

3.0 star property

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Photo gallery for Shurland Hotel

Bar (on property)
Reception
Single Room, Accessible, Private Bathroom | 1 bedroom, free WiFi, bed sheets
Terrace/patio
Bar (on property)

Reviews

6.4 out of 10

Popular amenities

  • Gym
  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
81 High Street, Eastchurch, Sheerness, England, ME12 4EH
  • Place, Elmley National Nature Reserve
    ‪19 min drive‬
  • Place, Whitstable Harbour
    ‪38 min drive‬
  • Place, Whitstable Beach
    ‪39 min drive‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Suite, Ensuite (Honeymoon Suite)

1 bedroom, free WiFi, bed sheets

Suite, Ensuite (Honeymoon Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, Accessible, Private Bathroom

1 bedroom, free WiFi, bed sheets

Single Room, Accessible, Private Bathroom

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, Accessible, Private Bathroom

1 bedroom, free WiFi, bed sheets

Suite, Accessible, Private Bathroom

  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Double Room, Accessible, Ensuite

Double Room, Accessible, Ensuite | 1 bedroom, free WiFi, bed sheets

Double Room, Accessible, Ensuite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Private Bathroom

1 bedroom, free WiFi, bed sheets

Deluxe Double or Twin Room, Private Bathroom

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Shurland Hotel

Hotel in Sheerness with health club and sauna
A health club, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe and a business centre.
Shurland Hotel offers 22 accommodations. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Shurland Hotel. During your stay, you'll be close to Minster Gatehouse Museum. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym and a sauna
  • Just a 4-minute drive from Minster Gatehouse Museum and 5 minutes from Jimmy G's Amusements
Shurland Hotel offers its guests a health club and a sauna. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business centre. A terrace, a vending machine, and multilingual staff are also featured at Shurland Hotel. Free self parking is available.

This 3-star Sheerness hotel is smoke free.

The Shurland – On-site brasserie. Guests can enjoy drinks at the bar.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shurland Hotel
Shurland Hotel Sheerness
Shurland Sheerness
Shurland Hotel Kent
Shurland Hotel Sheerness
Shurland Hotel
Hotel The Shurland Hotel Sheerness
Hotel The Shurland Hotel
The Shurland Hotel Sheerness
Shurland Sheerness
Shurland
The Shurland Hotel Hotel Sheerness
The Shurland Hotel Hotel
The Shurland Hotel Sheerness
The Shurland Hotel Sheerness
The Shurland Hotel
Shurland Hotel Hotel
Shurland Hotel Sheerness
Shurland Hotel Hotel Sheerness

Reviews

Shurland Hotel Reviews

6.4

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 39 out of 192 reviews
Rating 8 - Good. 57 out of 192 reviews
Rating 6 - Okay. 33 out of 192 reviews
Rating 4 - Poor. 28 out of 192 reviews
Rating 2 - Terrible. 35 out of 192 reviews

Reviews

8/10 Good

john

Liked: Cleanliness
not bad, shower not too powerfull but all in all okay good value for money
Stayed 2 nights in Jun 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old
Stayed 1 night in Jun 2025

6/10 Okay

Elaine

Travelled with partner
Disliked: Property conditions & facilities
Ojay
Stayed 1 night in Jun 2025

6/10 Okay

Malcolm

On arrival your bill & breakfast cost has to be settled before your keys are issued. Which is a first for myself.
Stayed 2 nights in Jun 2025

6/10 Okay

Dolores

Travelled with family and small children
I didn’t like to said is king size bed but it was double
Stayed 2 nights in May 2025

2/10 Terrible

Eddie

Stayed 1 night in Apr 2025

6/10 Okay

Jenny

Travelled with partner
Liked: Cleanliness, staff & service
Lady on reception when we checked in was very helpful. The room was VERY small - difficult to move around. We had no hot water the first morning but this was rectified during the day. Our booking included continental breakfast but we ended up only having toast after the first morning as it wasn't very nice & limited choice which was the same every day.
Stayed 4 nights in Mar 2025

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place relaxing
Stayed 2 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Very nice hotel for what I needed. The guy who checked me in also did the bar and cooked my evening meal, very polite chap. Room was a bit dated but clean as was the bathroom. Bed was ok but wouldn’t want to sleep in it every night. The shower could do with an update. Continental breakfast did the job. Overall I would stay again but I think this hotel has so much potential and is probably a work in progress.
Stayed 1 night in Feb 2025

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort

Shurland Eastchurch

The room required refurbishment, there was no blind in the bathroom over looking the high street the extractor fan was noisy and there was no hot water in the sink and the noise from the tap was not pleasant. The mattress on the bed was knackered and required replacing putting a mattress topper on does not resolve the issue. A terrible nights rest due to the poor mattress.
Stayed 1 night in Jan 2025

6/10 Okay

Jeremy

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Rob

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property badly needed updating, the room was well below what you'd expect from a 3* hotel and the facilities were poor. The bed headrest had been repaired with electrical tape, the fixtures and fittings were old and in poor condition and the whole place looked like it needed to be refitted. The only positive was the price but on reflection you get what you pay for. I wouldn't stay again and wouldn't reccomend.
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Louise

Liked: Cleanliness, amenities, property conditions & facilities
!!!
Stayed 2 nights in Sep 2024

6/10 Okay

Ifeolu

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities
The room to start with had a really bad smell , I had to go and buy some febreeze to spray the room , the carpet had stains all over it and there was thick dust in the corners of the room. Toilet paper was cheap and could see your hand threw it, the bed was not comfy and had no spare pillows also the lights around the mirror did not work so was getting ready in the dark and overall the hotel itself is very out dated
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Tolga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Tolga

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

p

Stayed 1 night in Jul 2024

6/10 Okay

Fritjof

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

O.k. with room for improvement

Let us start with the positives: The bed was one of the most comfortable ones we had slept in away from home, the staff was friendly and helpful, the meals we purchased were freshly prepared and excellent. Cleanliness was acceptable, but could be improved. Now the "niggles": The hotel is clearly in need of refurbishment. The room advertised as "deluxe" clearly was not. Shortcomings ranged from dangerous, such as the lack of a non-slip mat in a slippery bath, to annoying, such as the lack of racks to dry towels. Here is a short list of other ones: No hooks to hang up potentially wet outdoor clothing, only 5 hangers in a massive wardrobe, no hand towels provided, a non-functioning TV because of a defect aerial connection, old-fashioned bath/ shower mixer taps which dripped and left limescale deposits in the bath. A negative outside the hotel's control was the location of our room no.10 which faced the Eastchurch main street with a pub directly opposite. Friday night was noisy, Saturday night even more so with loud singing up to 1 a.m. on Sunday morning. During the hours advertised there was someone on the premises all the time, but the hotel was clearly run on a shoestring and staff were often difficult to find. Another fact worth mentioning is that a continental breakfast was included in the price of the booking, but we were not aware of this fact, nor were the staff when we first asked, until they looked at the booking. A mixed experience, but overall enjoyable.
Stayed 7 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Beds need replacing

We stayed in the family room avoid if you want the window open as its right above the pub outside area and very noisy the pillows and the beds themselves are very old and uncomfortable should have been changed years ago springs are all collapsed and noisy at every move would i stay here again would i recomend to anyone else no i wouldnt
Stayed 1 night in Jul 2024

8/10 Good

Dawn

Travelled with family
Rooms need updating
Stayed 1 night in Jul 2024