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Futian Shangri-La Shenzhen

5.0 star property

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Photo gallery for Futian Shangri-La Shenzhen

Banquet hall
Enjoy a city view from the large window, with a comfortable seating area and a sofa, armchairs, and coffee table.
Tennis enthusiasts can enjoy playing on the facility's multiple courts, surrounded by a green fence.
Banquet hall
Relax in comfort with a large bed, seating area, and cityscape views.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Room service

Explore the area

Map
4088 Yi Tian Road, Futian District, Shenzhen, Guangdong, 518048
  • Shenzhen Convention and Exhibition Center
    ‪10 min walk‬
  • Coco Park Shopping Center
    ‪1 min drive‬
  • Huaqiangbei
    ‪3 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club Twin Room with Executive Lounge Access

Premium bedding, minibar, in-room safe, desk

Horizon Club Twin Room with Executive Lounge Access

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Premier Twin Room with Executive Lounge Access

Premium bedding, minibar, in-room safe, desk

Horizon Premier Twin Room with Executive Lounge Access

  • 70 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Premier King Room with Executive Lounge Access

Premium bedding, minibar, in-room safe, desk

Horizon Premier King Room with Executive Lounge Access

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club King Room with Executive Lounge Access

Premium bedding, minibar, in-room safe, desk

Horizon Club King Room with Executive Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 144 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Specialty Suite

Premium bedding, minibar, in-room safe, desk

Specialty Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View Room

Premium bedding, minibar, in-room safe, desk

Deluxe City View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Cartoon Family Friendly Room (2 Beds)

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Cartoon Family Friendly Room (2 Beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe City View Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Deluxe City View Twin-bed Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Cartoon Family Friendly Room (Double Bed)

Premium bedding, minibar, in-room safe, desk

Cartoon Family Friendly Room (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Club Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Twin-bed Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

Living area | Flat-screen TV

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (2 Beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (2 Beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Horizon Club Premier Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Premier Room

  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Club Premier Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Premier Twin-bed Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Cartoon Themed Room

Premium bedding, minibar, in-room safe, desk

Cartoon Themed Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Cozy 2-bedroom And 1-living Room Suite

Premium bedding, minibar, in-room safe, desk

Cozy 2-bedroom And 1-living Room Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Comfy Apartment - 1-Room (1 Living Room)

Premium bedding, minibar, in-room safe, desk

Comfy Apartment - 1-Room (1 Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Family 1-bedroom And 1-living Room Suite

Premium bedding, minibar, in-room safe, desk

Family 1-bedroom And 1-living Room Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Cartoon Family Friendly Room

Premium bedding, minibar, in-room safe, desk

Cartoon Family Friendly Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (654)
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About this property

Futian Shangri-La Shenzhen

Luxury hotel with 4 restaurants and full-service spa
This smoke-free hotel features 4 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Futian Shangri-La Shenzhen offers 528 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Chi has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Futian Shangri-La Shenzhen. During your stay, you're just a quick walk from Coco Park Shopping Center. You'll find features such as free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at Cafe Zen, a buffet restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with Swedish massages, body treatments or aromatherapy at Chi
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center
  • Airport shuttle service available for a fee
Futian Shangri-La Shenzhen offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and limo/town car service are available. A sauna, spa services, and a terrace are also featured at the luxury Futian Shangri-La Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Cafe Zen – This buffet restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner.
Lobby Lounge – This coffee shop only serves light fare. Open daily.
Shang Garden – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Al Faris – This restaurant specialises in Halal dishes and serves lunch and dinner. Reservations are required. Open daily.
Shang Gourmet – This coffee shop serves breakfast, lunch and light fare. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 181 for adults and CNY 181 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Faris
  • Cafe Zen
  • Lobby Lounge
  • Shang Garden
  • Shang Gourmet

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 40 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Futian Shangri-La Shenzhen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 181 for adults and from CNY 181 for children
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Rollaway bed fee: CNY 408 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Futian Shangri-La Shenzhen
Futian Shangri-La Shenzhen Hotel
Shangri-La Shenzhen Futian
Shenzhen Futian Shangri-La
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel
Futian Shangri-La Shenzhen Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen

Futian Shangri-La Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 466 out of 752 reviews
Rating 8 - Good. 204 out of 752 reviews
Rating 6 - Okay. 44 out of 752 reviews
Rating 4 - Poor. 16 out of 752 reviews
Rating 2 - Terrible. 22 out of 752 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location.

10/10 Excellent

Fernando

Stayed 4 nights in Apr 2025

10/10 Excellent

Camil

Stayed 2 nights in Apr 2025

8/10 Good

Jin

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

6/10 Okay

chi kuen

Liked: Cleanliness, staff & service
the interior design is too old fashion.
Stayed 2 nights in Dec 2024

8/10 Good

Belinda

Liked: Property conditions & facilities, room comfort

Good location

We stayed 2 nights at Shangri-la. The room is spacious, but a bit dated. Overall an enjoyable stay with good breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

GARY HAO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

GARY HAO

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
overlook is good
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Stayed 6 nights in Mar 2025

10/10 Excellent

SHAN

Stayed 6 nights in Mar 2025

10/10 Excellent

shelley xuerui

Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Mar 2025

10/10 Excellent

RANDY

Liked: Cleanliness, staff & service, property conditions & facilities
They storagea
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

Check in not meeting expection

The checkin staff could do with better customer service skills. Would expect a better standard from ShangriLa. A bit disappointed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Weiting, Redmond

Stayed 1 night in Feb 2025

10/10 Excellent

Kelvin

Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Good price Hotel is dated but still okay
Stayed 4 nights in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

SENDY NANG YIU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Pin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Jianghong

Stayed 2 nights in Feb 2025

8/10 Good

Kaiqing

Stayed 1 night in Jan 2025