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Hilton Shenzhen Futian

4.5 star property

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Photo gallery for Hilton Shenzhen Futian

2 restaurants, breakfast, lunch, dinner served; international cuisine
Terrace/patio
Lobby lounge
Exterior
Outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Tower B Great China Intl Finance Centre, Shennan Road, Futian District, Shenzhen, Guangdong, 518000
  • Shenzhen Convention and Exhibition Center
    ‪2 min drive‬
  • Coco Park Shopping Center
    ‪2 min drive‬
  • Huanggang Border Crossing
    ‪3 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪23 min drive‬

Room options

View all photos for King Premier Room

1 bedroom, down duvets, minibar, in-room safe

King Premier Room

8.0 out of 10
Very good
(1 review)
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

View from room

King Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Room

King Executive Room | 1 bedroom, down duvets, minibar, in-room safe

King Executive Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Accessible Room

1 bedroom, down duvets, minibar, in-room safe

Twin Accessible Room

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite

Presidential Suite | Living area | 42-inch LCD TV with digital channels, TV, pay films

Presidential Suite

  • 250 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for King Premier One-Bedroom Suite

King Premier One-Bedroom Suite | 1 bedroom, down duvets, minibar, in-room safe

King Premier One-Bedroom Suite

  • 103 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room

1 bedroom, down duvets, minibar, in-room safe

King Guest Room

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

42-inch LCD TV with digital channels, TV, pay films

Deluxe Room, 2 Single Beds, City View

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for King One-Bedroom Suite

King One-Bedroom Suite | Living area | 42-inch LCD TV with digital channels, TV, pay films

King One-Bedroom Suite

  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Executive Room

1 bedroom, down duvets, minibar, in-room safe

Twin Executive Room

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for King Deluxe One-Bedroom Suite

King Deluxe One-Bedroom Suite | Living area | 42-inch LCD TV with digital channels, TV, pay films

King Deluxe One-Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 88 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Accessible Room

1 bedroom, down duvets, minibar, in-room safe

Twin Accessible Room

  • Sleeps 2

View all photos for King Executive Premier Rooms-Lounge Access

1 bedroom, down duvets, minibar, in-room safe

King Executive Premier Rooms-Lounge Access

  • Sleeps 2

View all photos for King One Bedroom Suite With Lounge Access

1 bedroom, down duvets, minibar, in-room safe

King One Bedroom Suite With Lounge Access

  • Sleeps 2

View all photos for VR Featured Deluxe Twin Room (Movies + Gaming)

1 bedroom, down duvets, minibar, in-room safe

VR Featured Deluxe Twin Room (Movies + Gaming)

  • Sleeps 3

View all photos for King Premier One Bedroom Suite -lounge Access

1 bedroom, down duvets, minibar, in-room safe

King Premier One Bedroom Suite -lounge Access

  • Sleeps 2

View all photos for VR Featured Executive Twin Room (Movies + Gaming)

1 bedroom, down duvets, minibar, in-room safe

VR Featured Executive Twin Room (Movies + Gaming)

  • Sleeps 3

View all photos for King Deluxe Room With City View

1 bedroom, down duvets, minibar, in-room safe

King Deluxe Room With City View

  • Sleeps 2

View all photos for King Deluxe One Bedroom Suite -lounge Access

1 bedroom, down duvets, minibar, in-room safe

King Deluxe One Bedroom Suite -lounge Access

  • Sleeps 2

View all photos for Twin Executive Room With Lounge Access

1 bedroom, down duvets, minibar, in-room safe

Twin Executive Room With Lounge Access

  • Sleeps 2

View all photos for King Guest Room

1 bedroom, down duvets, minibar, in-room safe

King Guest Room

  • Sleeps 2

View all photos for VR Featured Executive Double Bed Room (Movies + Gaming)

1 bedroom, down duvets, minibar, in-room safe

VR Featured Executive Double Bed Room (Movies + Gaming)

  • Sleeps 3

View all photos for Twin Deluxe Room With City View

1 bedroom, down duvets, minibar, in-room safe

Twin Deluxe Room With City View

  • Sleeps 2

View all photos for Presidential Suite

1 bedroom, down duvets, minibar, in-room safe

Presidential Suite

  • Sleeps 3

View all photos for VR Featured Deluxe Double Bed Room (Movies + Gaming)

1 bedroom, down duvets, minibar, in-room safe

VR Featured Deluxe Double Bed Room (Movies + Gaming)

  • Sleeps 3

View all photos for King Executive Room With Lounge Access

1 bedroom, down duvets, minibar, in-room safe

King Executive Room With Lounge Access

  • Sleeps 2

View all photos for Family Deluxe Room

1 bedroom, down duvets, minibar, in-room safe

Family Deluxe Room

  • Sleeps 4

View all photos for Family-friendly Queen Room

1 bedroom, down duvets, minibar, in-room safe

Family-friendly Queen Room

  • Sleeps 3

View all photos for Family Executive Adjoining Room - Double Bed With Twin Bed

1 bedroom, down duvets, minibar, in-room safe

Family Executive Adjoining Room - Double Bed With Twin Bed

  • Sleeps 4

View all photos for Family Premier Adjoining Room - Double Bed With Double Bed

1 bedroom, down duvets, minibar, in-room safe

Family Premier Adjoining Room - Double Bed With Double Bed

  • Sleeps 4

View all photos for Family Deluxe Room - Triple Occupancy

1 bedroom, down duvets, minibar, in-room safe

Family Deluxe Room - Triple Occupancy

  • Sleeps 3

View all photos for Apartment Suite - 2-Bedroom

Lobby

Apartment Suite - 2-Bedroom

  • Sleeps 4

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 671 reviews
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includes taxes & fees
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About this property

Hilton Shenzhen Futian

Luxury hotel connected to the convention centre in Shenzhen with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and coffee/tea in a common area.
Hilton Shenzhen Futian offers 320 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. 42-inch LCD televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead, hairdryers and toothbrushes and toothpaste.

This Shenzhen hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Hilton Shenzhen Futian, you'll be connected to the convention centre and within walking distance of Shenzhen Convention and Exhibition Center. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at MIS.U, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the outdoor pool
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 3-minute drive from Shenzhen Convention and Exhibition Center and a few minutes from Huanggang Border Crossing
Hilton Shenzhen Futian offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 17 meeting rooms. Event space at this hotel measures 25833 square feet (2400 square metres) and includes conference space. The luxury Hilton Shenzhen Futian also features tour/ticket assistance, coffee/tea in common area, and concierge services.

This 4.5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
MIS.U – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
LAN TING – This restaurant specialises in Chinese cuisine. Open daily.
Lobby Lounge – On-site lobby lounge. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 182 for adults and CNY 182 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • LAN TING
  • Lobby Lounge
  • MIS.U

Things to do

  • 24-hour gym
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 17 meeting rooms
  • 25,833 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 23 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Shenzhen Futian

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 385.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 800.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 182 for adults and from CNY 182 for children
  • Fee for in-room wireless Internet: CNY 40 per day (rates may vary)
  • Fee for in-room wired Internet: CNY 40 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 385.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hilton Hotel Shenzhen Futian
Hilton Shenzhen Futian
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Shenzhen
Hilton Shenzhen Futian Hotel Shenzhen

Hilton Shenzhen Futian Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 234 out of 551 reviews
Rating 8 - Good. 195 out of 551 reviews
Rating 6 - Okay. 66 out of 551 reviews
Rating 4 - Poor. 30 out of 551 reviews
Rating 2 - Terrible. 26 out of 551 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotels I've ever stayed at.
Stayed 2 nights in May 2025

8/10 Good

Meng

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025

8/10 Good

Shih

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was very good, plenty of foods every morning!! Good location, very helpful staff
Stayed 4 nights in May 2025

10/10 Excellent

Jun

Stayed 2 nights in May 2025

4/10 Poor

gray

Stayed 1 night in Apr 2025

8/10 Good

kai kwong

Stayed 3 nights in Apr 2025

10/10 Excellent

Marcel

Stayed 2 nights in Apr 2025

8/10 Good

MENG CHIEH

Business traveller
Liked: Cleanliness, staff & service, amenities
Good to stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Tsz, Burnaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Shenzhen Futian Is situated just across the street from a major Shenzhen Metro station where three different metro subway lines intersect, making it a very convenient location for traveling around Shenzhen.
Stayed 2 nights in Feb 2025

10/10 Excellent

Xinyan

Stayed 9 nights in Mar 2025

10/10 Excellent

Zyn Rhen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 1 night in Mar 2025

6/10 Okay

Lai-Yee

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is old and worn down, it needs some upgrades. The nearest metro station is Gangxia north , exit 13, it is very easy to find . The buffet breakfast is average. The sauna areas is also old and worn down .
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Clean and smell good too. Breakfast so-so, expected even better considering this is a world chain
Stayed 2 nights in Feb 2025

2/10 Terrible

Zijian

Stayed 1 night in Feb 2025

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good hotel but need improvement.

hotel room is a bit old but conformable and clean. Staffs are friendly. Door bellman doesn't know the restaurants around the area. Day arrived was cold but air-condition didn't have heat. I asked for a portable heat but it didn't work. Breakfast buffet was excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

Oliver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Duyun, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Yun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Mohamed, Male

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As Muslims it is very difficult when having breakfast because there is no distinction between Halal Food and Non-Halal food. We saw that same spoons and tongs were used for multiple dishes (both for halal and non halal dishes). Some of the dishes at the breakfast buffet was not labeled. Otherwise the hotel was excellent, front office staff were very nice and helpful, excellent facilities.
Stayed 1 night in Dec 2024

10/10 Excellent

Dimitry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2024

10/10 Excellent

Mak Sheung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front desk service was excellent

Front desk service was excellent and receptionist can speak Cantonese which was a great help. Tks.
Stayed 1 night in Nov 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of small eatery shops around, providing various types of foods
Stayed 1 night in Nov 2024

4/10 Poor

Dingrui

Stayed 2 nights in Nov 2024

2/10 Terrible

Cuilian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the bathroom door was broken. it was unbearable to open and close the door because the door was out of the track. the bed was two twin beds putting together to make up a king size bed. the breakfast was horrible. the only protein for noodle soup was pork liver and port blood, which made me felt nauseous! That kind of money for such a poor hotel! makes me think twice about the name of Hilton. I have been such a royal customer to Hilton for a while, and this hotel make me feel betrayed by the name of Hilton
Stayed 3 nights in Nov 2024