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Hilton Shenzhen Futian

4.5 star property

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Photo gallery for Hilton Shenzhen Futian

Outdoor pool, pool loungers
Porch
Lobby
Lobby lounge
1 bedroom, down duvets, minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

Map
Tower B Great China Intl Finance Centre, Shennan Road, Futian District, Shenzhen, Guangdong, 518000
  • Shenzhen Convention and Exhibition Center
    ‪2 min drive‬
  • Coco Park Shopping Center
    ‪2 min drive‬
  • Huanggang Border Crossing
    ‪3 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪23 min drive‬

Room options

View all photos for King Premier Room

1 bedroom, down duvets, minibar, in-room safe

King Premier Room

  • City view
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

View from room

King Deluxe Room

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Room

King Executive Room | 1 bedroom, down duvets, minibar, in-room safe

King Executive Room

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Accessible Room

1 bedroom, down duvets, minibar, in-room safe

Twin Accessible Room

  • City view
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite

Presidential Suite | Living area | 42-inch LCD TV with digital channels, TV, pay films

Presidential Suite

  • City view
  • 250 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Premier One-Bedroom Suite

King Premier One-Bedroom Suite | 1 bedroom, down duvets, minibar, in-room safe

King Premier One-Bedroom Suite

  • City view
  • 103 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room

1 bedroom, down duvets, minibar, in-room safe

King Guest Room

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

42-inch LCD TV with digital channels, TV, pay films

Deluxe Room, 2 Single Beds, City View

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for King One-Bedroom Suite

King One-Bedroom Suite | Living area | 42-inch LCD TV with digital channels, TV, pay films

King One-Bedroom Suite

  • City view
  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Executive Room

1 bedroom, down duvets, minibar, in-room safe

Twin Executive Room

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for King Deluxe One-Bedroom Suite

King Deluxe One-Bedroom Suite | Living area | 42-inch LCD TV with digital channels, TV, pay films

King Deluxe One-Bedroom Suite

  • City view
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Accessible Rooms

1 bedroom, down duvets, minibar, in-room safe

Twin Accessible Rooms

  • Sleeps 2
  • 2 Double Beds

View all photos for King Executive Premier Rooms

1 bedroom, down duvets, minibar, in-room safe

King Executive Premier Rooms

  • Sleeps 2
  • 1 Queen Bed

View all photos for King One Bedroom Suite

1 bedroom, down duvets, minibar, in-room safe

King One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for VR Featured Deluxe Twin Room (Movies + Gaming)

1 bedroom, down duvets, minibar, in-room safe

VR Featured Deluxe Twin Room (Movies + Gaming)

  • Sleeps 3
  • 2 Double Beds

View all photos for King Premier One Bedroom Suite

1 bedroom, down duvets, minibar, in-room safe

King Premier One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for VR Featured Executive Twin Room (Movies + Gaming)

1 bedroom, down duvets, minibar, in-room safe

VR Featured Executive Twin Room (Movies + Gaming)

  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe Rooms

1 bedroom, down duvets, minibar, in-room safe

King Deluxe Rooms

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Deluxe One Bedroom Suite

1 bedroom, down duvets, minibar, in-room safe

King Deluxe One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Executive Rooms

1 bedroom, down duvets, minibar, in-room safe

Twin Executive Rooms

  • Sleeps 2
  • 2 Double Beds

View all photos for King Guest Rooms

1 bedroom, down duvets, minibar, in-room safe

King Guest Rooms

  • Sleeps 2
  • 1 Queen Bed

View all photos for VR Featured Executive Double Bed Room (Movies + Gaming)

1 bedroom, down duvets, minibar, in-room safe

VR Featured Executive Double Bed Room (Movies + Gaming)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe 2-bed Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe 2-bed Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite

1 bedroom, down duvets, minibar, in-room safe

Presidential Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for VR Featured Deluxe Double Bed Room (Movies + Gaming)

1 bedroom, down duvets, minibar, in-room safe

VR Featured Deluxe Double Bed Room (Movies + Gaming)

  • Sleeps 3
  • 1 Queen Bed

View all photos for King Executive Rooms

1 bedroom, down duvets, minibar, in-room safe

King Executive Rooms

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Deluxe Room

1 bedroom, down duvets, minibar, in-room safe

Family Deluxe Room

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Family-friendly Queen Room

1 bedroom, down duvets, minibar, in-room safe

Family-friendly Queen Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Executive Room

1 bedroom, down duvets, minibar, in-room safe

Family Executive Room

  • Sleeps 4
  • 2 Double Beds and 1 Queen Bed

View all photos for Family Premier Room (Double Bed)

1 bedroom, down duvets, minibar, in-room safe

Family Premier Room (Double Bed)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Deluxe Room - Triple Occupancy

1 bedroom, down duvets, minibar, in-room safe

Family Deluxe Room - Triple Occupancy

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Apartment Suite - 2-Bedroom

1 bedroom, down duvets, minibar, in-room safe

Apartment Suite - 2-Bedroom

  • Sleeps 4
  • 2 Double Beds and 1 Queen Bed

Similar properties

Exterior

Futian Shangri-La Shenzhen

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (734)
The price is €141
for 1 room
includes taxes & fees
17 Jun - 18 Jun
Futian Shangri-La Shenzhen

About this property

Hilton Shenzhen Futian

Luxury hotel connected to the convention centre in Shenzhen with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and coffee/tea in a common area.
Hilton Shenzhen Futian offers 320 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. 42-inch LCD televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead, hairdryers and toothbrushes and toothpaste.

This Shenzhen hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Hilton Shenzhen Futian, you'll be connected to the convention centre and within walking distance of Shenzhen Convention and Exhibition Center. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at MIS.U, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the outdoor pool
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 3-minute drive from Shenzhen Convention and Exhibition Center and a few minutes from Huanggang Border Crossing
Hilton Shenzhen Futian offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 17 meeting rooms. The luxury Hilton Shenzhen Futian also features tour/ticket assistance, coffee/tea in common area, and concierge services.

This 4.5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
MIS.U – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
LAN TING – This restaurant specialises in Chinese cuisine. Open daily.
Lobby Lounge – On-site lobby lounge. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 182 for adults and CNY 182 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • LAN TING
  • Lobby Lounge
  • MIS.U

Things to do

  • 24-hour gym
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 17 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 23 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Shenzhen Futian

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 385.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 800.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 182 for adults and from CNY 182 for children
  • Fee for in-room wireless Internet: CNY 40 per day (rates may vary)
  • Fee for in-room wired Internet: CNY 40 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 385.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hilton Hotel Shenzhen Futian
Hilton Shenzhen Futian
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Shenzhen
Hilton Shenzhen Futian Hotel Shenzhen

Hilton Shenzhen Futian Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 215 out of 520 reviews
Rating 8 - Good. 187 out of 520 reviews
Rating 6 - Okay. 65 out of 520 reviews
Rating 4 - Poor. 28 out of 520 reviews
Rating 2 - Terrible. 25 out of 520 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Clean and smell good too. Breakfast so-so, expected even better considering this is a world chain
Stayed 2 nights in Feb 2025

2/10 Terrible

Zijian

Stayed 1 night in Feb 2025

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good hotel but need improvement.

hotel room is a bit old but conformable and clean. Staffs are friendly. Door bellman doesn't know the restaurants around the area. Day arrived was cold but air-condition didn't have heat. I asked for a portable heat but it didn't work. Breakfast buffet was excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

Oliver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Duyun, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Yun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Mohamed, Male

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As Muslims it is very difficult when having breakfast because there is no distinction between Halal Food and Non-Halal food. We saw that same spoons and tongs were used for multiple dishes (both for halal and non halal dishes). Some of the dishes at the breakfast buffet was not labeled. Otherwise the hotel was excellent, front office staff were very nice and helpful, excellent facilities.
Stayed 1 night in Dec 2024

10/10 Excellent

Dimitry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2024

10/10 Excellent

Mak Sheung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front desk service was excellent

Front desk service was excellent and receptionist can speak Cantonese which was a great help. Tks.
Stayed 1 night in Nov 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of small eatery shops around, providing various types of foods
Stayed 1 night in Nov 2024

4/10 Poor

Dingrui

Stayed 2 nights in Nov 2024

2/10 Terrible

Cuilian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the bathroom door was broken. it was unbearable to open and close the door because the door was out of the track. the bed was two twin beds putting together to make up a king size bed. the breakfast was horrible. the only protein for noodle soup was pork liver and port blood, which made me felt nauseous! That kind of money for such a poor hotel! makes me think twice about the name of Hilton. I have been such a royal customer to Hilton for a while, and this hotel make me feel betrayed by the name of Hilton
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Room comfort
I requested for a room on the higher floors and away from the elevator during booking. When checked in, I got a room on the low floor and right next to the elevator, and the hotel was not even full. No point of putting in special request and previlage being a Hotels.com platinum member here.
Stayed 4 nights in Nov 2024

10/10 Excellent

INTAE

Stayed 3 nights in Oct 2024

10/10 Excellent

JOSE

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hice and big hotel
Stayed 2 nights in Oct 2024

8/10 Good

Michael, Richmond Hill

Stayed 3 nights in Sep 2024

6/10 Okay

Mak Sheung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights on 26 & 27 Sep 2024 and on the early morning of 28 Sep, we were woken up by very loud water noise hitting the windows of our room. At first, we thought it was heavy rain. In fact, it was the spiderman cleaning the external windows but the noise generated due to the amount of water pouring down the external windows was so much and so loud that we were woken up from our sleep. While we noted that there was a room notice that there will be window cleaning over 25 to 30 Sep 2024, the time specified was from 10:00 to 18:00. We were woken up around 8 am which was unacceptable. And because the management never used a window cleaning gantry, they needed to pour large amount of precious water over the window surface from the top, which generated very loud noise. This is BOTH bad for the hotel guests and the environment! For record we actually took a video of the event and are glad to show the hotel management if necessary.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jenniffer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just an observation/recommendation for the customers that are at Shenzhen for the first time without internet access. It would be helpful to have printed information of buses around the area and places to shop close to the Hotel in English. We were fortunate to have friends living close by to help us with sims cards and moving us around. The free internet sucks and couldn't connect from the room, also the A/C wasn't cooling enouph at night. Other than that everything was perfect, thanks!
Stayed 2 nights in Sep 2024

6/10 Okay

Pei Ting

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was not ready for us to check in. We arrived around 3pm. The room was not ready. We waited until 5:30pm but still not ready. We can only go out for dinner first and when we returned at 10:30pm, it was ready. They apologized by sending a fruit plate only. They offered a late checkout but we didn’t need it. The service is really disappointing. If they kept extending the checkout time to apologize unable to checkin, it will become a vicious cycle. This is Hilton, not some random 2star hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Jon

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
None of the staff speak any English. Bar and restaurant not good and close very early. Won't be staying again
Stayed 6 nights in Jul 2024

10/10 Excellent

Duo, Alpharetta

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could have more changes throughout stay.
Stayed 9 nights in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 2 nights in Jun 2024

10/10 Excellent

Malek

Stayed 1 night in May 2024

10/10 Excellent

Qingxiang

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing experience staying here for 2 nights last weekend. The staff were very friendly and helpful, and even offered to upgrade my room for free. The hotel is in the center of the city and easy to get to pretty much everywhere. The room is extremely clean and comfy, I’d highly recommend this place if you ever plan to visit Shenzhen.
Stayed 2 nights in May 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Good brake fast always 20/7 To eate
Stayed 4 nights in Apr 2024