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Sentosa Hotel Shenzhen Feicui Branch

4.0 star property

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Photo gallery for Sentosa Hotel Shenzhen Feicui Branch

A high-rise building with reflective glass facades and a prominent entrance with a covered area.
Restaurant
Staircase
Hallway
Indoor pool, outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Tiansha Emerald Garden, No. 1 Jinji Rd, Nanshan District, Shenzhen, Guangdong, 518052
  • Place, Xin'an Nantou Ancient City
    ‪1 min walk‬
  • Place, Shenzhen University
    ‪14 min walk‬
  • Place, Zhongshan Park
    ‪16 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪15 min drive‬

Room options

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Double Room, 1 King Bed

Royal Double Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Royal Double Room, 1 King Bed

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Business Suite, 1 King Bed

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Jade Suite

Jade Suite | Premium bedding, in-room safe, desk, blackout curtains

Jade Suite

  • City view
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Boutique Room,1 King Bed

Boutique Room,1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Boutique Room,1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Boutique Room,2 Twin Beds

Premium bedding, in-room safe, desk, blackout curtains

Boutique Room,2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Sentosa Hotel Shenzhen Feicui Branch

This smoke-free hotel features an indoor pool, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, 24-hour room service and a seasonal outdoor pool are on-site.
Sentosa Hotel Shenzhen Feicui Branch offers 225 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club.
With your stay at Sentosa Hotel Shenzhen Feicui Branch, you'll be connected to a shopping centre and within walking distance of Nanshan Museum. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Just a 4-minute drive from Yifang Center and 6 minutes from Window of the World
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Sentosa Hotel Shenzhen Feicui Branch offers its guests a seasonal outdoor pool, an indoor pool, and a health club. There are 9 meeting rooms available. The business-friendly Sentosa Hotel Shenzhen Feicui Branch also features concierge services, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 4-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Sentosa Restaurant – On-site buffet restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CNY 88 for adults and CNY 44 for children
  • A restaurant

Restaurants on site

  • Sentosa Restaurant

Things to do

  • Health club
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 9 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 88 for adults and from CNY 44 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
This property requires guests to wear a swimming costume, swim cap, and swim goggles in the indoor and outdoor pools.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 January and close on 14 February.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Sentosa Feicui Branch
Sentosa Hotel Feicui Branch
Sentosa Hotel Shenzhen Feicui Branch
Sentosa Shenzhen Feicui Branch
Sentosa Shenzhen Feicui Branch
Sentosa Hotel Shenzhen Feicui Branch Hotel
Sentosa Hotel Shenzhen Feicui Branch Shenzhen
Sentosa Hotel Shenzhen Feicui Branch Hotel Shenzhen

Sentosa Hotel Shenzhen Feicui Branch Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 50 out of 172 reviews
Rating 8 - Good. 96 out of 172 reviews
Rating 6 - Okay. 20 out of 172 reviews
Rating 4 - Poor. 2 out of 172 reviews
Rating 2 - Terrible. 4 out of 172 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

nelson

Liked: Staff & service, amenities, property conditions & facilities
The hotel is clean, room is spacious, breakfast has a lot of variety.
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great place
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to border and easy to travel to HK and Macau. Customer service is great and staffs are very helpful.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Clean room. Helpful and friendly staff.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Chiu

Liked: Amenities, property conditions & facilities
Overall is good hotel, clean swimming pool, clean room, good laundry room for free.
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Ning

Liked: Cleanliness, amenities, property conditions & facilities
Hotel locates near subway station . There are shops , cafes and resterants around .
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Wenling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

wenyu

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Jul 2025
Verified

8/10 Good

MEI MING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice in general.. except the smoky smell in room and corridor which implies someone smoke somewhere in the hotel area
Stayed 1 night in Mar 2025
Verified

8/10 Good

bertrand

Liked: Cleanliness, staff & service, property conditions & facilities

Good but not the best Sentosa place in SZ

Not as good as Sentosa Taoyuan even if nearby. Room was quite small and not so new but good price for value still
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Shin Ying Cindy

Liked: Staff & service, property conditions & facilities
Great automatic curtain system
Stayed 1 night in Nov 2024
Verified

8/10 Good

Teddy

Some residents were found smoking in side the hotel making the atmosphere very smelly with odour.
Stayed 1 night in Mar 2024
Verified

4/10 Poor

N

Disliked: Cleanliness
Hotel room requires some upgrades.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always good

Check in process was a little slow and my room was not amazing (low floor and no view) but I like this place and find it very convenient
Stayed 1 night in Jul 2024
Verified

8/10 Good

Patrick

Liked: Staff & service
Hotel is dated. They should do renovations to modernize. It feels stuck in the 1990s. Things are worn and have a musky smell. Otherwise the hotel is fine.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Lai Yiu Agatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall comments are good except Hotel never replied to my enquiries after booking & days before check in regarding Breakfast buffet! Seems impolite & non clients oriented!
Stayed 1 night in Aug 2024
Verified

8/10 Good

Chi Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
健身室很大,設備不錯,室內泳池最深1.2米適合初學人士遊泳 酒店Wifi 比較差,安全程度不足,我們只好用自己手機數據
Stayed 1 night in Mar 2026
Verified

8/10 Good

SHUN CHUNG

Liked: Cleanliness, amenities, property conditions & facilities
冷氣似乎是中央控制，未能單獨調控。
Stayed 1 night in Jan 2026
Verified

8/10 Good

KIN WAI

Liked: Cleanliness, staff & service, property conditions & facilities
大堂有點舊
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

SERVICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출장으로 갔는데, 조용하고 좋네요 ^^
Stayed 3 nights in May 2025
Verified

8/10 Good

Shion

Liked: Cleanliness, amenities, property conditions & facilities
整潔、舒適，到桃園站也很近。附近吃喝購物也很方便，選擇多。
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點旺中帶靜，雖然離地鐵站有點距離
Stayed 4 nights in Dec 2024
Verified

6/10 Okay

TAT KONG

Liked: Staff & service

冷氣不冷, 雪櫃不冷

房間大,但地氈很舊不乾淨,冷氣只有24度,不能調教，雪櫃不冷。
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Richard

Disliked: Cleanliness, staff & service

Had een betere service verwacht

Ik verbleef 4 weken in dit hotel vanwege werk. Bij de receptie sprak niemand engels! Van hetbperao eel ondanks dat ze me 4 weken zagen bij het ontbijt kon er geen goedemorgen vanaf
Stayed 26 nights in Oct 2024