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Sheraton Shenzhen Nanshan

5.0 star property

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Photo gallery for Sheraton Shenzhen Nanshan

View from property
Indoor pool
Gym
View from room
Executive Suite, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
4088 Liuxian Boulevard, Nanshan District, Shenzhen, Guangdong, 518055
  • Shenzhen Safari Park
    ‪16 min walk‬
  • Window of the World
    ‪6 min drive‬
  • Happy Coast
    ‪9 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪15 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds, Non Smoking, City View

Minibar, in-room safe, desk, blackout curtains

Executive Room, 2 Double Beds, Non Smoking, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom, Non Smoking

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, City View

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Non Smoking, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Suite, 1 Bedroom (Executive Lounge Access)

Corner Suite, 1 Bedroom (Executive Lounge Access) | Minibar, in-room safe, desk, blackout curtains

Corner Suite, 1 Bedroom (Executive Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 65 sq m
  • City view
  • Sleeps 3

View all photos for Room, 2 Double Beds, Non Smoking, City View

Minibar, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View (Corner)

Room, 1 King Bed, Non Smoking, City View (Corner) | Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, City View (Corner)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

Sheraton Shenzhen Nanshan

Art Deco hotel with 24-hour fitness centre and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service and conference space. Housekeeping is available on request.
Sheraton Shenzhen Nanshan offers 307 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
During your stay at Sheraton Shenzhen Nanshan, you'll be within walking distance of Shenzhen Safari Park. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a meal at the buffet restaurant or drinks at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Shenzhen Safari Park and 10 minutes from Window of the World
Sheraton Shenzhen Nanshan offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 30139 square feet (2800 square metres) and includes conference space. The luxury Sheraton Shenzhen Nanshan also features tour/ticket assistance, a garden, and concierge services. Free self parking is available.

This 5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Xili Kitchen – This buffet restaurant serves breakfast, brunch, lunch and dinner. Reservations are required.
The Lounge – On-site lobby lounge. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 for adults and CNY 108 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Lounge
  • Xili Kitchen

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 30,139 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lift (120 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 27 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property requires guests to wear a swim cap in the pool.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Shenzhen Nanshan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 208 for adults and from CNY 108 for children
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sheraton Shenzhen Nanshan Hotel
Sheraton Shenzhen Nanshan
Sheraton Shenzhen Nanshan Hotel
Sheraton Shenzhen Nanshan Shenzhen
Sheraton Shenzhen Nanshan Hotel Shenzhen

Sheraton Shenzhen Nanshan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 130 out of 173 reviews
Rating 8 - Good. 26 out of 173 reviews
Rating 6 - Okay. 10 out of 173 reviews
Rating 4 - Poor. 4 out of 173 reviews
Rating 2 - Terrible. 3 out of 173 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Lap Pong K

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not quite satisfactory. Not enough air conditioning (Cool Air) in public areas such as lobby, Gymnasium, corridor, lifts.
Stayed 1 night in May 2025

10/10 Excellent

Jonathas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Mani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

YIU KEUNG ANDY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間闊落乾淨，酒店職員態度殷勤。 自助早晚餐都十分出眾，性價比十分高。
Stayed 1 night in May 2025

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort Stay

Front desk is very helpful. Could help arranging upon my request on room location. The bellman was very polite and helpful too.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay. Staff is friendly and helpful. Room was big and comfortable. Location is a little bit far from the metro station. Swimming pool and fitness center is a also bit far from the main building.
Stayed 1 night in Apr 2025

10/10 Excellent

Rubens

Stayed 2 nights in Apr 2025

10/10 Excellent

Jaco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Stayed 3 nights in Apr 2025

10/10 Excellent

nga kuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tim

Stayed 2 nights in Mar 2025

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

hoi shan

Stayed 1 night in Mar 2025

10/10 Excellent

jianyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only bad thing I noticed is that I had no place to hang towel and underwear in the shower. I have to go out of shower room to dress up, which is visible from bedroom.
Stayed 1 night in Jan 2025

10/10 Excellent

Jinwoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family fully enjoyed the hotel during stay. All staff are so kind and care for family. Specially Echo Wong who is in reception, helps a lot for check in and buying buffet. Happy to stay this hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Guang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for business trip

This is my second time staying in this Sheraton for business trip. Very clean hotel with large space. The breakfast is very good with large amount of varieties. Hotel staffs are very nice. Feel the hotel likes a warm home. It is definitely the hotel I want to stay for my further visit Shenzhen.
Stayed 2 nights in Nov 2024

10/10 Excellent

Abhik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. We were upgraded to a wonderful room. It was very spacious and super comfortable. The bathroom was nice sized and had all the toiletries. The breakfast buffet was quite impressive—lots of choices in Chinese. Continental food was good, too. Our only complaint is that the eggs, sautéed mushrooms and fried potatoes were kind of cold unless, of course, you had them prepared for you. I also think the orange juice was canned and not squeezed. Some of the staff in the restaurant had difficulty communicating in English but they were very helpful and polite. The location was okay. We thought it was kind of far from the city center and all the major malls. Overall, we very much enjoyed our stay there, and we would like to come back.
Stayed 2 nights in Nov 2024

10/10 Excellent

LAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

SUNGIL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

kwok kuen

Stayed 1 night in Nov 2024

10/10 Excellent

CHING MAN

Stayed 1 night in Oct 2024

6/10 Okay

hao

Business traveller
Stayed 1 night in Oct 2024

4/10 Poor

Ling Yan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

感到失望！

於登記入住時才被告知酒店泳池於入住期間維修，但事前並沒有提前通知，令小朋友感到很失望，酒店亦無作出任何補償！
Stayed 1 night in Oct 2024

6/10 Okay

May

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A/C not function well !
Stayed 1 night in Oct 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Oct 2024