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Fragrance Hotel - Kovan

2.0 star property

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Photo gallery for Fragrance Hotel - Kovan

Reception
Front of property
Interior
Shower, free toiletries, hair dryer, towels
Iron/ironing board, free WiFi, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
760 Upper Serangoon Road, Singapore, 534629
  • Place, Nex
    ‪10 min walk‬
  • Place, Japanese Cemetery Park
    ‪2 min drive‬
  • Place, Bidadari Memorial Garden
    ‪3 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪23 min drive‬

Room options

View all photos for Standard Room(No Window)

A hotel room with a bed, a desk, a mirror, a small plant, and a door leading to a bathroom.

Standard Room(No Window)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room (No Window)

Iron/ironing board, free WiFi, bed sheets

Standard Double Room (No Window)

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Plus Double Room

Superior Plus Double Room | Iron/ironing board, free WiFi, bed sheets

Superior Plus Double Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Plus Double

Iron/ironing board, free WiFi, bed sheets

Superior Plus Double

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Free WiFi, bed sheets
Hotel 81 Kovan
Hougang
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
3.4 out of 5, 169 reviews
The price is €53
includes taxes & fees
23 Jun - 24 Jun
Hotel 81 Kovan

About this property

Fragrance Hotel - Kovan

Along with dry cleaning, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Fragrance Hotel - Kovan offers 42 air-conditioned accommodations with a hairdryer and free toiletries. LCD televisions come with cable channels. Bathrooms include a shower.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on request and an iron/ironing board can be requested.

During your stay at Fragrance Hotel - Kovan, you'll be close to Orchard Road. Enjoy features like free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 9 minutes by car from Orchard Road and 10 minutes from Gardens by the Bay
As a guest of Fragrance Hotel - Kovan, you'll find tour/ticket assistance, dry cleaning/laundry services, and a lift. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This Singapore hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Guests are required to download the property's GPHL Check-in & Digital Key mobile app before check-in
Information provided by the property may be translated using automated translation tools
Guests must contact the property 1 day prior to check-in to confirm whether quarantine or non-quarantine accommodations are required.

Access methods

Staffed front desk, smart lock

Pets

  • Pets and service animals are not allowed at Fragrance Hotel - Kovan

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 72 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's GPHL Check-in & Digital Key mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Fragrance Hotel Kovan
Fragrance Hotel Kovan Singapore
Fragrance Kovan
Fragrance Kovan Singapore
Hotel Fragrance Kovan
Hotel Kovan
Kovan Fragrance
Kovan Fragrance Hotel
Kovan Hotel
Kovan Hotel Fragrance
Fragrance Hotel - Kovan Singapore
Fragrance Hotel Kovan
Fragrance Hotel - Kovan Hotel
Fragrance Hotel Kovan (SG Clean)
Fragrance Hotel - Kovan Singapore
Fragrance Hotel - Kovan Hotel Singapore

Fragrance Hotel - Kovan Reviews

Reviews

6.6
Rating 10 - Excellent. 14 out of 72 reviews
Rating 8 - Good. 18 out of 72 reviews
Rating 6 - Okay. 20 out of 72 reviews
Rating 4 - Poor. 12 out of 72 reviews
Rating 2 - Terrible. 8 out of 72 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

VIKAS

Liked: Cleanliness, amenities, property conditions & facilities
GOOD
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

CAROLINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very helpful.
Stayed 4 nights in Nov 2022
Verified

8/10 Good

Lye Him

Liked: Cleanliness, staff & service, property conditions & facilities
Room is very clean and nice design. Good for the prices i pay for a 2 night stays.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, compact, and simple. People at front desk are helpful.
Stayed 1 night in May 2024
Verified

6/10 Okay

Wee Quan

Liked: Cleanliness, staff & service
Overall is ok but the bed is too hard
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Dulaj

Liked: Cleanliness, staff & service, property conditions & facilities
I had a really great stay at the hotel. The hotel staff was really kind. They even offered me to keep my luggage with them until my flight even though i checked out at 12 noon. That gave me more time to explore the city. Well managed and very clean hotel. Absolutely worth the amount i paid. If i comeback to singapore again, i will definitely stay here.
Stayed 4 nights in Jan 2024
Verified

4/10 Poor

Keric

Disliked: Cleanliness
Not so good
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Mun Yee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly not recommened. This place is not suitable for overnight stay, it is more like a few hour room. The area was so bad, and not safe. Parking is not available it is only 2 little space beside the bin behind their building back door. With the price i can stay somewhere better. The content and photo is totally misleading! So disappointed and could not even stay and booked somewhere else in the end.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was arriving late when I got to the hotel. Staffs are very helpful. I had my room on the 3rd floor. The room is nice, clean and bed is clean. Bathroom a bit small with a shower and toilet in the same area. So, it’s kind of weird but it’s ok. Toilet got wet after shower. I smelled Durian from the receptionist to my bedroom. Because there is a Durian shop right next to the hotel. Parking is limited but it’s easy access for an online taxi to find you. There is an elevator as you walked inside the car park. Also, at the front entrance hotel, there is a walking path for a pedestrian. You can either waiting for an online taxi at the front of the hotel or the pick up point which is on the rear side. Staffs are nice, helpful and polite. I had a pleasant stay there. Will definitely choose this hotel for my next trip to Singapore. Good price, good location and not too far to the city centre like Orchard Road. I will recommended this hotel for a traveller looking for a hotel in Singapore. Budget price, decent room and clean .
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Amos

Liked: Staff & service
Disliked: Amenities
LIke: Pleasant, helpful receptionists especially Shanti. Granted a quiet upper floor room. Near bus-stop and 10-min walking distance to metro station. Next door to two convenience stores and food court. Coffee-making and bottled water topped up daily. Dislike: Tv channels confined to local free-to-air ones, just one relevant channel for foreigners. Small room, no closet, drawers or safe-box. Oldish bed and threadbare bath linen. Shower has no walls so toilet wet and floor slippery. Inconsistent daily cleaning standard. Faint cigarette smell in corridors despite hotel being smoking-free.
Stayed 6 nights in Sep 2022
Verified

6/10 Okay

Motohiro

Liked: Staff & service
Disliked: Property conditions & facilities
日本人旅行者にとってはお勧めロケーションではありません。私は近くに親族が居たので敢えて泊まりました。私にとっては便利なロケーションです。 このホテルはローカルのショートステイに利用されているホテルのようですが、スタッフは丁寧に対応してくれます。
Stayed 4 nights in Mar 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

VTL숙소

창문이 없는 방이라서 그랬는지 모르겠지만, 밤새 환풍기 돌아가는 소리가 커서 잠을 이루기 어려웠어요. 하지만 직원들은 친절했습니다.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly wonderful
Stayed 2 nights in Oct 2020
Verified

6/10 Okay

Ah Leng

Liked: Staff & service
No window and strong cigarette smell
Stayed 1 night in Sep 2020
Verified

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
The bed was terrible and the shower was basically in the toilet.
Stayed 6 nights in Dec 2019
Verified

4/10 Poor

Shui Yi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
入住住客，品流複雜，晚上相當嘈吵，房間舊，不算乾淨，本打算住幾晚的，已付費，但最後都忍痛轉酒店了。
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
ベッドは快適で広さもあるので寝るだけは大丈夫でしたが、近隣にある為かエアコンからドリアン臭がすることと、シャワーのお湯が出ないのがちょっと不便でした。
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.. everything was good.. nearby to shop
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy, can’t even have a good sleep.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Monica

Liked: Staff & service, property conditions & facilities, room comfort

The Fragrance with some extra fragrance

The Hotel was easy to find. From AirPort we took the MRT to Serangoon Station. The Hotel was a 10 min walk. The Fragrance Hotel had unfortunately an extra to offer, that I hope they do something with. Either the guest smoke in the rooms or the staff.. either wayI hope they solve this issue. There are no smoking signs in the corridors. We just stayed for one night, but this is a fair good deal. Very convenient to go downtown. The purple line (NorthEast) to Harbor Front, goes all the way from Serangoon to LittleIndia/ClarkeQuay/China Town and ends in Harbor Front. Clarke Quay is quite a night life place!! Even the smell of old smoke, we will come back to stay on the way back. Good value for money!
Stayed 1 night in Jul 2019
Verified

6/10 Okay

YA HUNG

Liked: Cleanliness

CP值一般

普普通通，隔音不好&沒窗戶的房間，蓮蓬頭是固定在牆上的那種，也沒乾溼分離，簡單講就是一分錢一分貨，CP值一般！
Stayed 4 nights in Jul 2018
Verified

6/10 Okay

Shu Juan

Liked: Cleanliness, staff & service

Is not a bad choice to stay in this hotel

1. The size of room is okay but only toliet is small and is not what I expected. 2. Easy to walk from the bus stop where I take public transport. 3. Replenish the new items when the items is finish. 4. Will clean up when I needed
Verified

8/10 Good

Yuki

Liked: Cleanliness
Disliked: Room comfort

Yuki

Will not come again overal, staff friendly , but not the location the room so far.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Customer service needs improvement

Stayed at other fragrance before, staff service was bad, attitude was like they owned the place , stayed at other fragrance chains before and at least cust service were better else where. Bed sheets and pillow cases were stained like omg? And their wifi signal sucked.. Budget hotels need not have budget Cust service too..
Verified

6/10 Okay

Micheal

Disliked: Cleanliness, property conditions & facilities, room comfort
The room is clean but the smell was not pleasing and there was no window in the room. In such price, I feel it is already satisfactory. Transportation is acceptable but there was not much facilities around.

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