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Holiday Inn Express and Suites Singapore Novena by IHG

4.0 star property

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Photo gallery for Holiday Inn Express and Suites Singapore Novena by IHG

Exterior
Outdoor pool
1 bedroom, minibar, in-room safe, soundproofing
Lobby
1 bedroom, minibar, in-room safe, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
201 Balestier Road, Singapore 329926,, Singapore, SIN, 329926
  • Mustafa Centre
    ‪13 min walk‬
  • Bugis Street Shopping District
    ‪3 min drive‬
  • Orchard Road
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchenette

1 bedroom, minibar, in-room safe, soundproofing

Suite, 1 Bedroom, Kitchenette

  • 41 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Queen Bed, Kitchenette

1 bedroom, minibar, in-room safe, soundproofing

Suite, 1 Queen Bed, Kitchenette

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchenette (High Floor)

1 bedroom, minibar, in-room safe, soundproofing

Suite, 1 Bedroom, Kitchenette (High Floor)

  • 41 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

1 bedroom, minibar, in-room safe, soundproofing

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Kitchenette (High Floor)

1 bedroom, minibar, in-room safe, soundproofing

Suite, 1 Queen Bed, Kitchenette (High Floor)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 1 Queen Bed (High Floor)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 2 Single Beds (High Floor)

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn Express and Suites Singapore Novena by IHG

Hotel with free breakfast, near Mustafa Centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Holiday Inn Express and Suites Singapore Novena by IHG offers 231 accommodations with minibars and a safe. Televisions come with satellite channels.

Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Singapore hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in May 2023.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express and Suites Singapore Novena by IHG. During your stay, you'll be within walking distance of Mustafa Centre. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at The Great Room
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, 2 meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Orchard Road and a few minutes from Mustafa Centre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Express and Suites Singapore Novena by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 4413 square feet (410 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Holiday Inn Express and Suites Singapore Novena by IHG. For a fee, parking is available. A complete renovation of Holiday Inn Express and Suites Singapore Novena by IHG was completed in May 2023.

This 4-star Singapore hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:00 AM.
The Great Room – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (SGD 8.72 per day)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Great Room

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 4,413 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Renovated entire property - May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: SGD 180 per pet (varies based on length of stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: SGD 8.72 per day
  • Pet fee: SGD 180 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Hotel
Quality Hotel Marlow
Quality Hotel Marlow Singapore
Quality Marlow
Quality Marlow Singapore
Quality Hotel Singapore
Quality Inn Singapore
Singapore Quality Inn
Quality Hotel Marlow
Holiday Inn Express Suites Singapore Novena by IHG
Holiday Inn Express Suites Singapore Novena an IHG Hotel
Holiday Inn Express and Suites Singapore Novena by IHG Hotel
Holiday Inn Express and Suites Singapore Novena by IHG Singapore

Holiday Inn Express and Suites Singapore Novena by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 238 out of 400 reviews
Rating 8 - Good. 121 out of 400 reviews
Rating 6 - Okay. 26 out of 400 reviews
Rating 4 - Poor. 7 out of 400 reviews
Rating 2 - Terrible. 8 out of 400 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Fui Kian

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria, iriga city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved this place. the staff is super helpful, the feel is ver homey. the morning breakfast is enough to power your day. i used the laundry facilities in the 4th floor and it was easy and stress free. just a nice welcoming ambiance and situated central to all our destination, transport by grab was a breeze. will be back!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sienna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked how close everything was around the hotel, shops and transport. The staff were really friendly. The room was spotless. The breakfast had lots of options. We really enjoyed our experience and would definitely love to come back.
Stayed 7 nights in Feb 2025

10/10 Excellent

Felian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy in Singapore

Very good location close to cruise ship pier, airport, railway system near hotel is very well organized, you can get around parks & other nice spots in Singapore. I will stay here on my next trip & surely recommend it to everyone
Stayed 2 nights in Feb 2025

6/10 Okay

Ma Thin Thin

Acceptable & Nice Hotel.

10/10 Excellent

MALA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Immaculate

Travelled with family
Disliked: Amenities
The property is located at a place where there was no access to public transport. Not many amenities were accessible.
Stayed 2 nights in Dec 2024

10/10 Excellent

Emiliano Belleza Carpio

Travelled with family
Location and friendly staff
Stayed 5 nights in Feb 2025

10/10 Excellent

Norine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went out of their way to make sure everything was a great stay, very helpful, and even allowed us to freshin up after we had checked out when we came back to pick our luggage
Stayed 2 nights in Feb 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just wished there was more room to put your clothes and a table with two chairs
Stayed 3 nights in Feb 2025

2/10 Terrible

Jamal

Stayed 6 nights in Dec 2024

10/10 Excellent

Alykhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Feb 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel and the staff
Stayed 8 nights in Jan 2025

10/10 Excellent

Rafael Santiago

Stayed 7 nights in Jan 2025

8/10 Good

Riaz

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

8/10 Good

Tonio

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great
Stayed 5 nights in Jan 2025

10/10 Excellent

Alma Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility to transportation, cleanliness and good breakfast buffet
Stayed 5 nights in Jan 2025

8/10 Good

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

24 hours in Singapore

Quick 24 hours in Singapore before lunch flight to nz. Comfy hotel, bit out of the main drag but offers breakfast and not too far away, we walked and taxis… no problem with the app.
Stayed 1 night in Jan 2025

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

8/10 Good

Hermes

Liked: Cleanliness, staff & service, property conditions & facilities
Away from hustle and bustle of the city. Buses are frequent.
Stayed 4 nights in Jan 2025

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and comfortable, staff friendly and helpful, excellent breakfast, location a bit out of the way but metro station about 15mins away, over all great hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Gowrishankar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

8/10 Good

AUGUSTO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. An associate (Suria) was very kind with all of us. Thanks.
Stayed 4 nights in Jan 2025

10/10 Excellent

A C Sailaja

Liked: Cleanliness, staff & service
Great hotel
Stayed 5 nights in Dec 2024