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Hotel Chancellor@Orchard

3.5 star property

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Photo gallery for Hotel Chancellor@Orchard

Outdoor pool
Exterior
Lobby
Exterior
Outdoor banquet area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
28 Cavenagh Road, Singapore, 229635
  • Orchard Road
    ‪3 min walk‬
  • Bugis Street Shopping District
    ‪17 min walk‬
  • Marina Bay Sands Casino
    ‪4 min drive‬
  • Singapore (SIN-Changi)
    ‪21 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, soundproofing, free WiFi

Deluxe Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Premier Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Premier Double or Twin Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Double or Twin Room

8.4 out of 10
Very good
(12 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Hotel Chancellor@Orchard

Hotel with an outdoor pool, a short walk to Orchard Road
An outdoor pool, a restaurant and self parking are available at this hotel. WiFi in public areas is free. Other amenities include a children's pool, concierge services and dry cleaning.
Hotel Chancellor@Orchard offers 488 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch LED televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Singapore hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and fridges can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Chancellor@Orchard, you're just a quick walk from Orchard Road. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground
  • 6 minutes by foot from Orchard Road and a 5-minute drive from Marina Bay Sands Skypark
There's a restaurant on site. Public spaces have free WiFi. Hotel Chancellor@Orchard offers its guests an outdoor pool and a children's pool. There are 4 meeting rooms available. A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Chancellor@Orchard. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Singapore hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Bistro@Chancellor – This restaurant serves breakfast, lunch and dinner.
Room service is available.

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SGD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: SGD 20 for adults and SGD 15 for children
  • A restaurant

Restaurants on site

  • Bistro@Chancellor

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Chancellor@Orchard

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 20 for adults and from SGD 15 for children
  • Self-parking fee: SGD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore

Hotel Chancellor@Orchard Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 99 out of 610 reviews
Rating 8 - Good. 241 out of 610 reviews
Rating 6 - Okay. 174 out of 610 reviews
Rating 4 - Poor. 62 out of 610 reviews
Rating 2 - Terrible. 34 out of 610 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

HSU

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

Kent

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in May 2025

6/10 Okay

Patrick

Disliked: Property conditions & facilities
Just didn’t like the hotel vibe
Stayed 1 night in Apr 2025

6/10 Okay

Paterno Timoteo

Liked: Cleanliness
Stayed 3 nights in Apr 2025

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally pretty good hotel. Shower was elevated so those with mobility issues please be careful and use the handles on the wall.
Stayed 2 nights in Apr 2025

10/10 Excellent

Philip

Travelled with family
Disliked: Amenities, property conditions & facilities
Shopping near by shopping
Stayed 2 nights in Apr 2025

10/10 Excellent

Zainon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

8/10 Good

Leonie Lai-Yee

Liked: Staff & service
Stayed 5 nights in Mar 2025

8/10 Good

FONG

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Mar 2025

6/10 Okay

Lili

Travelled with group
Bathroom smell
Stayed 2 nights in Mar 2025

6/10 Okay

Jip, Brossard

Liked: Cleanliness, staff & service
Disliked: Amenities
Everything meets its standard for 3star hotel. Better than most.
Stayed 2 nights in Feb 2025

6/10 Okay

June

Liked: Staff & service, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Frances

Stayed 2 nights in Feb 2025

6/10 Okay

Cho Oo

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Its on Orchard Road is the only best option of the hotel's excellent location, apart from that hotel is old, utilities are not in good condition, bathroom door is not properly working, water dispenser not working.. working girls around the area use hotel toilet in reception area & v.dirty usage. At least the beds are clean & l give credit to housekeeping for that.
Stayed 2 nights in Jan 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

4/10 Poor

NAPHTALI

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Chui

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Maria Cristina

Stayed 4 nights in Jan 2025

6/10 Okay

Dominic

Liked: Cleanliness, staff & service
Bed are small and hard. I am not that tall 178cm and my feet was outside the bed. There are 2 small pillow that are hard.
Stayed 2 nights in Jan 2025

8/10 Good

Sui Chee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Alferio

Disliked: Cleanliness, amenities
Dated property ; Cleaning should be improved. Location good near commercial area and underground transportation.
Stayed 1 night in Jan 2025

6/10 Okay

Reuben

Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for short visit in Singapore Clean confortable beddings Excellent hospitality Near famous Orchard ave where we can walk in many fine dining restaurants, high end brand shopping…
Stayed 2 nights in Jan 2025

6/10 Okay

COONOOR

Stayed 1 night in Jan 2025

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