voco Southampton by IHG

4.0 star property

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Photo gallery for voco Southampton by IHG

Breakfast, lunch served; international cuisine, al fresco dining
Reception
Exterior
Standard Room, 1 Queen Bed | 1 bedroom, desk, blackout curtains, iron/ironing board
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Room service

Explore the area

Map
Herbert Walker Avenue, Southampton, England, SO15 1HJ
  • WestQuay Shopping Centre
    ‪7 min walk‬
  • Mayflower Theatre
    ‪17 min walk‬
  • Southampton Cruise Terminal
    ‪18 min walk‬
  • Southampton (SOU)
    ‪10 min drive‬

Room options

Room, 1 King Bed, Accessible (Super King)

8.6 out of 10
Excellent
(21 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Super King with View)

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Super King)

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(42 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(50 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

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About this property

voco Southampton by IHG

Family-friendly hotel with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
Voco Southampton by IHG offers 133 accommodations with video game consoles and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of voco Southampton by IHG's great location. During your stay, you're just a quick walk from WestQuay Shopping Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Atlantic Gate
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 10 minutes by foot from WestQuay Shopping Centre and a 5-minute drive from Southampton Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly voco Southampton by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Southampton hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Atlantic Gate – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
24-hour room service is available.

Languages

Afrikaans, English, French, Polish, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atlantic Gate

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property will be renovating select guestrooms starting from December 23, 2024. During renovations, the property will make every effort to minimise noise and disturbance.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 25.00 for adults and from GBP 9.95 for children
  • Uncovered self-parking fee: GBP 20.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

voco Southampton by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 638 out of 1248 reviews
Rating 8 - Good. 363 out of 1248 reviews
Rating 6 - Okay. 148 out of 1248 reviews
Rating 4 - Poor. 57 out of 1248 reviews
Rating 2 - Terrible. 42 out of 1248 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right beside the cruise port! Terrific location and the staff were so nice! Also close to sightseeing. Great stay!
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service
The property was undergoing renovation at the time of my stay so some areas were unattractive and noisy. The room I had however was clean, spacious and comfortable. The hotels location is convenient to the cruise terminal and was the reason for my choosing this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Superb

Superb as always from the staff to the rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel will be excellent all round once renovations complete. Perfect location for cruises and central shopping. We had a fantastic overnight stay even with surrounding building work.
Stayed 1 night in Mar 2025

8/10 Good

Carole Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, willing to please staff. Superb breakfast even during renovations. Great location for city centre, eating out and for the port. A pity the significant renovations were not mentioned prior to arrival. Refurbished room almost perfect. Big beds, large window, excellent smart TV, tea, coffee, fridge, water and best of all the toiletries. However, the wardrobe is far too small and there was no thought given to space for hanging up a hand towel and two bath towels.
Stayed 3 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything staff looked after me i felt safe and my room was very nice and clean a very comftable bed
Stayed 1 night in Mar 2025

6/10 Okay

Kathleen

Travelled with family, Travelled with group
Good location, on going renovation makes the facility not very presentable. Toilet not flushing well, fire alarm went off at 6:20 AM!!

8/10 Good

Kathleen

Travelled with group
Liked: Cleanliness, staff & service
Hotel staff very friendly. However property entrance and elevators not convenient due to renovation. Fire alarm at 6:20AM.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

False fire alarm at 6am!

Got woken up by a FALSE fire alarm at 6am and the staff claimed it was due to the steam from someone taking shower....unacceptable, as everyone takes shower there, isn't it? Would the alarm be expected to be triggered by steam from shower? Did not receive any compensation for the lost sleep (sleep was so precious after a long haul flight). Would recommend agains this hotel unless they sincerely apologize and comoensate for our loss.
Stayed 1 night in Mar 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Obviously, as property is being renovated it means outside of building looks like a bit of a building site. But the renovated rooms and the public areas were lovely, and the staff great. Free parking and coffee as compensation is a thoughtful gesture. Would definitely stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Liz

Liked: Cleanliness, staff & service, room comfort

Great for the cruise terminal

Good location near to the cruise terminal and shopping centre They was a renovation programme on when we visited but this did not impact us for the 1 night stay.
Stayed 1 night in Jan 2025

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent interaction with Priya on front desk. Beautiful artwork in room. Good room service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Southampton

One night stopover in a great hotel. The staff were friendly and attentive. The rooms recently refurbed were immaculate. Fabulous bathroom and a comfy bed. Great breakfast with plenty of different food items.
Stayed 1 night in Feb 2025

8/10 Good

Rodger

Liked: Cleanliness, staff & service, property conditions & facilities
On ninth floor in what seems to have been a recently refurbished room. Very nicely done & the room is spacious too,
Stayed 1 night in Feb 2025

10/10 Excellent

Kenny

Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay to before cruise

Hotel is under construction, which looks horrible from the outside, but most of the inside is beautiful. Restaurant food was delicious and the drinks were very good. Beds were extremely comfortable and rooms clean. Would definitely stay there again.
Stayed 2 nights in Jan 2025

8/10 Good

Martin, Sandown

Liked: Cleanliness, staff & service, property conditions & facilities
New refurbished room. Very very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Kaillie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and the hotel is immaculate. Bathroom is very cosy. Bed is super comfy! We have a lovely view of the docks. Buildings works happening but closed off and the works didn’t start until a very reasonable time in the morning. We will be staying again!
Stayed 1 night in Feb 2025

10/10 Excellent

vernon

Stayed 2 nights in Feb 2025

8/10 Good

Neil

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Business trip

Hotel is currently under renovation, bedrooms are excellent but reception is still being worked on. Restaurant option not up to usual Holiday Inn quality as several items on menu unavailable when visited
Stayed 3 nights in Feb 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025