Quality Suites Springdale West I-49

2.5 star property

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Photo gallery for Quality Suites Springdale West I-49

Lobby
Front of property
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Reception
Indoor pool, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
1099 Rieff St, Springdale, AR, 72762
  • Arvest Ballpark
    ‪3 min drive‬
  • Tyson Foods Headquarters
    ‪6 min drive‬
  • Northwest Arkansas Mall
    ‪10 min drive‬
  • Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪23 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Non Smoking

7.6 out of 10
Good
(15 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Quality Suites Springdale West I-49

Hotel in Springdale with free breakfast and 24-hour front desk
An indoor pool, Access to hot tub and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Quality Suites Springdale West I-49 offers 69 accommodations with coffee/tea makers and complimentary newspapers. This accommodation has separate sitting areas and is furnished with double sofa beds. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Quality Suites Springdale West I-49. During your stay, you'll be within walking distance of Ozark Center Point Place. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • 7 minutes by car from University of Arkansas and 13 minutes from Walmart Arkansas Music Pavilion
Quality Suites Springdale West I-49 offers its guests an indoor pool and Access to hot tub. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Quality Suites Springdale West I-49 also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Springdale hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Springdale
Comfort Suites Springdale
Quality Suites
Quality Suites Springdale West I-49 Hotel
Quality Suites Springdale West I-49 Springdale
Quality Suites Springdale West I-49 Hotel Springdale

Quality Suites Springdale West I-49 Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 272 out of 745 reviews
Rating 8 - Good. 224 out of 745 reviews
Rating 6 - Okay. 128 out of 745 reviews
Rating 4 - Poor. 65 out of 745 reviews
Rating 2 - Terrible. 56 out of 745 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities
very clean
Stayed 2 nights in Mar 2025

4/10 Poor

Nicolette

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
In end they made it right, but the evening clerk assigned us 2 rooms that already had people in them. And before the night was over, 3 other families were assigned our room, which made us feel unsafe. When we checked out, i learned we were not even in the room that was actually originally assigned to us in the first place.
Stayed 2 nights in Mar 2025

6/10 Okay

Amy

Liked: Staff & service
Was okay … easy access to main freeway and to where I needed to go.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jaime

NT
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Stayed 1 night in Mar 2025

10/10 Excellent

Josue

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Great customer service from the Front Desk lady!

The front desk young lady Jessica service was extremely nice and she was very helpful.
Stayed 4 nights in Mar 2025

2/10 Terrible

Tressie

Travelled with family and small children, Business traveller
Disliked: Cleanliness, property conditions & facilities
Very dirty hotel room! We found mouse poop in the pull out couch along with trash and shot glasses under bed. The mattresses looked like they were stained with blood and possibly other fluids. We immediately checked out and asked for a refund. The clerk at the counter was nice and apologetic.
Stayed 2 nights in Mar 2025

8/10 Good

Andy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean hotel with a good check in experience. It was very adequate hotel
Stayed 1 night in Feb 2025

2/10 Terrible

Rae

Disliked: Cleanliness
There was visible hair and dirt on the top wrap that felt like a disposable sheet. There were crumbs in the couch. There was mold in the window. So seems that housekeeping is an issue. The front desk staff were all very polite and accommodating.
Stayed 1 night in Feb 2025

2/10 Terrible

Stacey

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty and property was as well. Pool was closed.
Stayed 2 nights in Feb 2025

6/10 Okay

Kimberly M.

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff initially took an abnormally long time greeting us when we arrived (I had to tell several times before seeing someone) and gave us a room already occupied (we learned after trying our key card several times), hot tub advertised but out of order, clothes iron did not work, breakfast on Sunday was what little was leftover from Saturday (not pleasant) and pillows are half, instead of full- sized pillows. Definitely will not stay there next time.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brittany

Stayed 2 nights in Jan 2025

10/10 Excellent

Noemy

Stayed 1 night in Jan 2025

4/10 Poor

Nick

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room bathroom smelled of strong cigarette smoke in the morning. Lobby bathroom could not be used because there was excrement all over. Pool was dirty, hot tub not working. Floors and elevator were dirty and sticky. Wish I could write a better review.
Stayed 3 nights in Jan 2025

8/10 Good

Whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love so much about this hotel! The staff are AMAZING! So friendly and helpful! The location is great. The breakfast is really good. The pool was nice. The only issues were the flickering lights in room 125. Other than that we loved our stay. This was our second time staying here and we will stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jordan

Stayed 1 night in Dec 2024

6/10 Okay

Jose

Stayed 1 night in Nov 2024

6/10 Okay

Montgomery, Chandler

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I gave this review extra stars because the staff was so nice. The room was quaint, but half of the lights didn’t work. The toilet wouldn’t flush properly. The tub was stained and the drain was partially clogged. The floors were pretty dirty, especially behind bathroom door. The breakfast was pretty good. Good variety and good food. Staff was over the top friendly and accommodating. It was a good stay for the price for a quick overnight.
Stayed 1 night in Nov 2024

10/10 Excellent

WENCESLAO, Blue Springs

Travelled with partner
Liked: Staff & service, property conditions & facilities
Confortable, clean, quiet, well equipped, helpful and friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Colleen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely awful. The hotel carpet thru out was disgusting. We stayed on the 2nd floor and right off the elevator was red stained carpet - the smell was awful! Then in our room, there were 2 stains in our bathtub that looked like throw-up. The beds were old, the light in the bathroom kept flickering like a strobe light. You couldn't even use the bathroom for more than a minute without it giving you a headache. I would never stay here again!
Stayed 1 night in Oct 2024

8/10 Good

Lyndsey

Stayed 2 nights in Aug 2024

2/10 Terrible

Kevin

Stayed 3 nights in Sep 2024

10/10 Excellent

Shevy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and the full reason behind my FIVE STAR review! I wish I had written everyone’s name down to give them a shoutout because they were all wonderful!!
Stayed 1 night in Sep 2024