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Greenstay Hotel & Suites

Property class: 2.5

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Photo gallery for Greenstay Hotel & Suites

Lobby sitting area
Reception
Fitness facility
Outdoor pool, pool loungers
Premium bedding, individually decorated, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
222 N Ingram Mill RAve, Springfield, MO, 65802
  • Place, Evangel University
    ‪5 min drive‬
  • Place, Hammons Field
    ‪6 min drive‬
  • Place, Springfield Cardinals
    ‪6 min drive‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪13 min drive‬

Room options

View all photos for Business Studio Suite, Non Smoking

Business Studio Suite, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Business Studio Suite, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed, Accessible

Premium bedding, individually decorated, individually furnished, desk

Standard Single Room, 1 Queen Bed, Accessible

8.2 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite, 1 Bedroom, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Family Studio Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(30 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(154 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(175 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Greenstay Hotel & Suites

This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Greenstay Hotel & Suites offers 99 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Greenstay Hotel & Suites. During your stay, you'll be close to Missouri State University. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 7 minutes by car from Missouri State University and 7 minutes from Mercy Hospital Springfield
  • Dogs welcome for a fee (restrictions apply)
Greenstay Hotel & Suites offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Event space at this hotel measures 603 square feet (56 square metres) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Greenstay Hotel & Suites. Self parking is free.

This Springfield hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 603 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 7 September to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 27 May and close on 07 September.
  • Children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

GreenStay
GreenStay Hotel
GreenStay Hotel Springfield
GreenStay Springfield
Greenstay Hotel And Suites
Greenstay Hotel & Suites Hotel
Greenstay Hotel & Suites Springfield
Greenstay Hotel & Suites Hotel Springfield

Greenstay Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 881 out of 1646 reviews
Rating 8 - Good. 409 out of 1646 reviews
Rating 6 - Okay. 204 out of 1646 reviews
Rating 4 - Poor. 92 out of 1646 reviews
Rating 2 - Terrible. 60 out of 1646 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Overall, the room was relatively spacious and clean.
Stayed 1 night in Jan 2026

10/10 Excellent

L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 3 nights in Jan 2026

8/10 Good

Todd

Liked: Cleanliness, staff & service
Friendly staff, the room was fine for a quick overnight stay
Stayed 1 night in Jan 2026

8/10 Good

Jack

Stayed 1 night in Jan 2026

10/10 Excellent

Joey

Stayed 1 night in Jan 2026

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 1 night in Jan 2026

6/10 Okay

Skye

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Room was big and clean. To me, the bed felt uncomfortable because I could feel the springs. Pillows were flat. For the price I paid it was fine for 1 night. It was very clean, ill give them that.
Stayed 1 night in Jan 2026

8/10 Good

ROGER

Stayed 1 night in Jan 2026

4/10 Poor

Benjamin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Dude seemed like he hated his job didn't really make a lot of effort.
Stayed 1 night in Jan 2026

6/10 Okay

Amy

Liked: Cleanliness
The room was clean but quite dingy. It appeared they had invested a lot in the decor of the lobby but not in the rooms. Some of the furniture in ours was very outdated but a few pieces were newer. And the shower stall looked like it was clean but stained or just had a lot of build up. Overall, we were fine to be there, but happy we didn’t pay any more than we did for our room.
Stayed 1 night in Jan 2026

6/10 Okay

Jewel

Liked: Staff & service
Stayed 2 nights in Jan 2026

8/10 Good

Cheryl

Stayed 1 night in Jan 2026

2/10 Terrible

Humility

Disliked: Staff & service
Stayed 2 nights in Jan 2026

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very clean room.
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Stayed 1 night in Jan 2026

4/10 Poor

Adam

Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Fantadtic.
Stayed 1 night in Oct 2025

6/10 Okay

Bailey

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2026

2/10 Terrible

Grace

Travelled with family and small children
Disliked: Amenities
The room had bed bugs! This is beyond unacceptable. The shower/tub faucet did not work properly, I have a video of this. The water temperature was not very warm which is unacceptable. The breakfast was very disappointing and lacked variety and quality. The coffee machine was not working upon check in. The room refrigerator was turned off so once it opened it had a bad smell. The room was old and not kept. The box of tissues was ripped, photos were taken of this as well. This was beyond awful. Will never stay here and will never recommend. Management needs to make this right.
Stayed 1 night in Jan 2026

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent rate and room for a stopping point in a trip. Clean and easy in and out to sleep.
Stayed 1 night in Jan 2026

10/10 Excellent

John

We enjoyed our stay. Check in was seamless. We arrived a little before check in time and they were able to check us in. The room was very clean. During our time here, the hotel was very quiet.
Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Stayed 1 night in Jan 2026

6/10 Okay

John

Room was fine. Front desk guy seemed pretty
Stayed 1 night in Jan 2026

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
***HIGHLY DO NOT RECOMMEND.*** We have stayed here in the past with no issues, but this last visit was a complete disaster. We booked a last-minute stay in Springfield and immediately regretted it. From the moment we arrived, the front desk staff was rude, unfriendly, and downright hateful. When we entered our room, we were hit with a disgusting odor. The curtains were torn, the shower was clearly not cleaned, and the pillows on the bed had visible yellow stains. The room was absolutely unacceptable. My husband went straight back to the front desk to request a refund. We checked out and left within an hour and will never return. The following day, Expedia instructed me to contact Greenstay (which might as well be called “sh*tstay”). When speaking with the manager, Nancy, she accused us of sleeping in the bed, using the toilet, and using the sink, therefore claiming we were not eligible for a refund. This was completely false, as we didn’t even stay the night. I also told her that if this is her idea of “clean,” then her standards are extremely concerning. When I asked if she personally checks beds for cleanliness when she checks into a room, she flat-out said no. After telling me she would “check with her manager,” she finally called back about an hour later and agreed to refund us. The entire experience, from the staff to the room condition to the customer service was awful. Save yourself the trouble and stay at the Holiday Inn.
Stayed 1 night in Jan 2026

6/10 Okay

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Early January, no pool time. Everything was fine except I had a noisy adjoining room with kids up at 7:00 looking for breakfast. My bad, I didn't ask about neighbors before I checked in. Breakfast with fine.
Stayed 1 night in Jan 2026

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