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University Plaza Hotel and Convention Center Springfield

Property class: 3.5

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Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Property amenity
Terrace/patio
Lobby
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Place, Springfield Expo Center
    ‪3 min walk‬
  • Place, Hammons Field
    ‪6 min walk‬
  • Place, Missouri State University
    ‪6 min walk‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪15 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living area | 37-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(15 reviews)
  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa Sleeper

7.4 out of 10
Good
(23 reviews)
  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

7.4 out of 10
Good
(8 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

7.0 out of 10
Good
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(71 reviews)
  • City view
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

University Plaza Hotel and Convention Center Springfield

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at University Plaza Hotel and Convention Center Springfield. During your stay, you're just a quick walk from Missouri State University. You'll find features such as an indoor pool, a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Terrace Grille
  • Buffet breakfast served weekends for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the central location
  • Just a 5-minute walk from Missouri State University and a 5-minute drive from Mercy Hospital Springfield
  • Cats and dogs welcome for a fee (restrictions apply)
University Plaza Hotel and Convention Center Springfield offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

A 24-hour business centre and 15 meeting rooms are available. Event space at this hotel measures 39000 square feet (3623 square metres) and includes a conference centre. A terrace, gift shops/newsstands, and laundry facilities are also featured at the business-friendly University Plaza Hotel and Convention Center Springfield. For a fee, parking is available.

This 3.5-star Springfield hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 10:00 AM.
Terrace Grille – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. A children's menu is available. Happy hour is offered.
Q Street Perk – This coffee shop specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, uncovered parking on site (USD 10 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (39,000 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 per person
  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 641 out of 1405 reviews
Rating 8 - Good. 328 out of 1405 reviews
Rating 6 - Okay. 213 out of 1405 reviews
Rating 4 - Poor. 114 out of 1405 reviews
Rating 2 - Terrible. 109 out of 1405 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Stayed 3 nights in Jan 2026

6/10 Okay

Greg

Stayed 4 nights in Jan 2026

10/10 Excellent

Tessa

Stayed 1 night in Jan 2026

6/10 Okay

Paula

Liked: Property conditions & facilities
Disliked: Cleanliness
Dust on the fire sprinkler and on the ceiling where the vent was. They don’t tell you that you have to pay for parking in their parking lot. They just add it on your bill.
Stayed 2 nights in Jan 2026

2/10 Terrible

mark

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No one at registration desk Restaurant and lounge closed, coffee bar open but no one behind the counter this morning. Only hot water in the room including shower. Horrible experience. Hotel should disclose the restaurant and bar is closed. Not Happy. I should get our money back. So we left the hotel for an aappointment with an attorney with no shower.
Stayed 1 night in Jan 2026

4/10 Poor

Haley

Travelled with group
Disliked: Staff & service
Room was decent(not dirty but serious upgrades need had), staff is subpar, and THAT WINDOW! Although beautiful especially early in the morning, I would like the option of closing some blinds ! On the 5th floor you can still hear the parking lot as well.. and be sure not to leave ANYTHING behind. (The staff plays Finders keepers.)
Used a clip and a chair in attempt to filter light ..
Stayed 1 night in Dec 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Chad

Stayed 2 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Nice people
Stayed 1 night in Jan 2026

10/10 Excellent

Rhonda

Stayed 1 night in Jan 2026

2/10 Terrible

Mohammad

Stayed 1 night in Jan 2026

10/10 Excellent

Krishna Mohan Reddy

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

10/10 Excellent

Leslie

Stayed 1 night in Jan 2026

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities
The rooms were the cleanest ive ever seen. The staff we very polite and seemed to actually listen to what my needs were. I will definitely be staying again and would recommend this hotel to anyone. And just wanna say keep up the hard work house keepers. And to the front desk thank you for the warm welcome and help you provided.
Stayed 1 night in Jan 2026

2/10 Terrible

Stacie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Had to be moved three times first was a pure clean room the bathtub had black mold been there so long it was pink, the second room was like landing an airplane the heater was louder then the tv, third room had no hot water in sink we had to wash our hands in the bathtub. Breakfast was cold and so old the eggs were like rubber.
Stayed 1 night in Jan 2026

4/10 Poor

Henry

Liked: Cleanliness, amenities, property conditions & facilities
had a clogged toilet that I told him I needed to have fixed so we could use the bathroom and they said they would come and fix it when the maintenance guy got in within 20 minutes two hours later it was still not fixed then after a second call another 45 minutes pass still not fixed. I ended up just checking out early and leaving. Not very good customer service.
Stayed 1 night in Jan 2026

10/10 Excellent

Remington

Stayed 3 nights in Oct 2025

10/10 Excellent

Remington

Liked: Cleanliness, property conditions & facilities
Great as always.
Stayed 2 nights in Dec 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a large room, king size bed, a desk, three chairs and a TV credenza. The bathroom was adequate, but a little small. The soap, shampoo and conditioner were basic. So bring your own. The hotel had no complementary breakfast or coffee but did provide one free breakfast. The hotel desk clerk was hard to find and we had to call for them when we needed something. It was not a problem, because they were around the corner. We got a great value and I would stay there again.
Stayed 6 nights in Dec 2025

10/10 Excellent

Elisha

It was great. Close to everything I needed,
Stayed 1 night in Dec 2025

10/10 Excellent

Mazdul

Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities
Room was clean, but the first room we were in didnt have hot water. No big deal, they had us in a new room right away. The only downside was the $ 15 breakfast buffet, which was sub par at best. Ate at 7am and the food was all cold and the biscuits were hard as stone. Despite that, I will definitely use this hotel again in the future. The staff were very friendly and helpful.
Stayed 1 night in Dec 2025